Is the wrap made of neoprene?

No the wrap is made of nylon, foam,and polyester. It is well made with three straps provided. I'm using it for rotator cuff surgery and it's terrific

Is it normal to have condensation on the pad at times? How can I fix this issue?

Ensure that when you plug/attach the bladder pad to the tubing that it is in securely and the tubing is straight. Sometimes if the shirt you are wearing can be too heavy and cause condensation. It is best to wear a tee shirt and keep the I e machine on for only 15-20 minutes.

How is the unit powered ?

The AIS3.0 system is powered by a 120/240 VAC 50/60 Hz Adapter converting to 12 VDC for the AIS operation

Can it be used on foot after surgery?

Hi, We make a specific therapy pads that will work for the foot. We make a standard foot pad, a large foot pad, and our universal pad will work on a foot as well. We'd recommend purchasing one of those systems for the foot and not the knee system. Thank you,

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Description

❄️ Chill smarter, heal faster — your personal cryotherapy revolution!

SILENT HEALING EXPERIENCE - Whisper-quiet brushless pump ensures your rest and recovery remain undisturbed, day or night.
TRUSTED AMERICAN CRAFTSMANSHIP - Proudly designed, assembled, and supported in Ohio with a 1-year warranty and hassle-free size exchange guarantee.
ERGONOMIC JOINT COMPRESSION PAD - Doctor-recommended, adjustable wrap fits knees, elbows, and ankles for targeted pain management and post-surgery recovery.
MESS FREE EXTENDED COLD THERAPY - 9-quart double insulated cooler uses frozen water bottles, delivering hours of uninterrupted, spill-free relief.
CUSTOMIZABLE CRYOTHERAPY CONTROL - Set your ideal cold therapy with 4 adjustable flow levels and programmable on/off cycles for precision healing.

The Polar Active Ice 3.0 is a professional-grade cold therapy system featuring a programmable timer with 4 adjustable cold flow levels, a lightweight 9-quart insulated cooler using frozen water bottles for mess-free extended therapy, and a quiet brushless pump. Designed with an ergonomic knee and joint compression pad, it supports targeted pain relief and post-surgery recovery. Proudly made and serviced in the USA, it offers a 1-year warranty and customer-first satisfaction guarantees.

Reviews

M**M

Disappointing Seller!

The idea works and the machine does what it says on the tin. It is cumbersome but there are very little alternatives in the market . The timer was faulty but the machine works without the timer if needed.However … the seller wasn’t great . The machine arrived with an international plug which doesn’t fit in the UK. Not a huge problem but annoying. I’m not sure I’d have chosen it knowing that. I mentioned this to the seller, they took a long time to respond and offered a small refund for me to buy an adapter . Again not a huge problem but a hassle.The refund didn’t arrive and then the timer stopped working . I emailed the seller and very politely they said … too bad .. not our issue … see you later. And that was that . Still no refund …and a faulty timer . Not the end of the world … but not great service.

12.05.2025

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