✈️ Pack Your Dreams, Travel in Style!
The HauptstadtkofferMitte is a medium-sized hard-shell suitcase designed for the modern traveler. With dimensions of 68 x 45 x 25 cm, it offers a spacious 88 liters of capacity, enhanced by an 8 cm volume expansion feature. Made from durable 100% ABS material, it combines lightweight flexibility with robust protection. The suitcase includes a TSA-approved combination lock for security, multiple organizational compartments, and four smooth-rolling wheels for easy navigation.
P**S
The suitcase offered what I was looking for
Although Lufthansa's checked-in baggage policy on certain long haul flights allows 2 x 23kg suitcases, the maximum size of the suitcase (L + W + H) must not exceed 158 cm. My existing suitcase I'd used on other flights was way too big, so I decided to look for two suitcases optimized to these requirements. I looked at all suitcase reviews on Amazon and found the percentage of 5-star reviews for Hauptstadtkoffer products was pretty good relatively speaking. You will never find the perfect suitcase and there will always be some negative reviews.I first ordered a Hauptstadtkoffer - Spree. After it arrived, I then ordered a Hauptstadtkoffer - Mitte, the dimensions of which were optimal. I also liked the fact that the zip inside covers are provided on both halves of the suitcase. Unfortunately, for the Hauptstadtkoffer - Spree, the TSA lock malfunctioned when first programmed (luckily I trialed this with the suitcase still open). I phoned the company via their website contact number and they immediately sent me a replacement lock, though I had already left for my holidays by the time it arrived in the post. Both suitcases survived the rigours of the international flights, so overall I'm happy with the product and would recommend it.
C**G
Well-made case looks amazing in blue
Love this case . well-made, great compartments inside which zip up .easy to spot when collecting at the airport. With light well made material
J**E
Good quality case, reccomend
Seems a good quality, solid case. The wheels run smoothly on most surfaces and the telescopic handle is firmly attached and solid. I have used this case for one holiday to the far east and the only problem I have had is that one of the corners was dented and crushed on the first flight and some of the coloured coating was scraped off. Not too bad after seeing several other cases with wheels missing and cracked shells! However that is the reason for my 4 stars, the case needs strengthening in the corners.
A**V
reliable and attractive
I absolutely love my suitcase! I've taken it on 6 trips so far, including international travel, and it has held up wonderfully. The blue color is super cute and adds a fun pop of color to my luggage collection. I appreciate the durability and functionality of this suitcase, as well as its stylish appearance. I highly recommend this brand to anyone in need of a reliable and attractive suitcase for their travels.
A**1
Locked Out
The number I put in for the lock is not now being recognised HELP
J**H
Broken on arrival, poor customer service
Thought I’d risk trying a cheaper brand of luggage and what a mistake and waste of time it has been trying Haupstadtkoffer.Upon arrival the set looked good, felt a little flimsy at first touch. Unpacking the set, it didn’t get better. The outer shells are very soft. The telescopic handle felt loose and wobbled as if it was going to break, especially on the large case. The inner zips were not working correctly.On reviewing the English instructions we noticed they are wrong and different languages have different instructions!We set up the first two cases with our custom combination code, all good. But the mechanism on the large case failed, it was locked open and couldn’t be used or reset.Contacted their customer service. The customer service blamed me for setting it up incorrectly! Asked me to phone them and didn’t provide a number. Emailed them back, the number they sent back is international. Why do I need to speak to someone when I’m already speaking to you on email? Customer services said they could send me a new lock insert. Ok let’s do that. They need the full invoice from Amazon, can’t get it in the app, need to go on a computer. Send that to them. This is a week of emailing back and forth! Now they said they won’t send me the new lock insert until I’ve tried loosening the screws inside the case. No instructions were provided by them. So now I have to self repair my brand new luggage? Surely this invalidates warranty. At this point, I’ve had enough, these are going back to Amazon.To me this company stinks of a Chinese rebadge, poor products poor customer service. If this set was quarter or half the price I’d say it could be worth buying but absolutely not for the price I paid. This is not a premium set and not a premium company, so either save money and buy elsewhere or spend more money and go with a company you can trust to at least deliver working products.
M**W
So Spacious
It’s a lovely navy blue colour. Expands if necessary. Plenty if inserts to make packing easier. Perfect for holidays. Size means it will go in the Hold on the plane. Very sturdy.
A**R
Not as expected
Colour is baby blue and not shiny , it has rough textured finish, will be returning. Someone else mentioned these issues, I should have listened! Other than that it looks like a good functional case and the ability to expand is very useful *
Trustpilot
5 days ago
3 days ago