Hoover SmartWash+ Automatic Carpet Cleaner Machine

This thing is amazing! I had no intention of buying a carpet cleaner right now and it wasn’t yet time to shampoo my carpets (I do every 6 months) but recently my poor little dog got sick so I HAD to clean the carpets immediately. Wouldn’t you know it, my old shampooer quit working when I needed it most critically. So I bought this one. At first I wasn’t impressed. I couldn’t see the water coming out and the carpet didn’t appear very wet so I thought it wasn’t really doing much. THEN when it did the dry portion, I saw it working and was shocked at how much dirt came out of my carpet. Other than the areas where the dog got sick, my carpets appeared to be clean and not need shampooing yet. This told me this cleaner is getting the deep down dirt that can’t be seen on the surface and that my old shampooer was missing. And the dry time is awesome. It really picks up the water better than any I’ve ever used. I also love that I don’t have to mix the shampoo. It does it for me. The waste water tank is so large that I can cover a lot of area before having to empty it. In fact, I didn’t have to empty it until I was finished with the whole room and it still wasn’t full. The rinsing is crucial though. I ran out of time and didn’t rinse at first (had to come back and do it next day). Without rinsing, you can feel the soap residue on the carpet - it makes it feel rough instead of soft. It’s easy enough to take the soap container off and go back over it with just water. I LOVE that so many of the parts are removable for cleaning. It’s so easy to clean! And easy to reassemble the parts after they’ve dried. I also love that it has a dry only feature so I can go back and make sure I’m getting maximum water back out. One great thing about this is when I did the rinse, it was only pulling water back out. NO DIRT! That showed me it had gotten the carpet clean the first time! My only critique is that sometimes when I press the dry only button, I realize after a few minutes that it has jumped back into wash mode on its own and I’m putting more water back in when I didn’t mean to. I’m not sure if it times out or if it’s just a glitch. But I’ve learned to keep an eye on the button to catch that sooner. Otherwise this thing is great and I highly recommend. It really cuts down on the time it takes to shampoo the carpets and it does an excellent job. I’ve never been this impressed with a carpet cleaner before.

My old rug cleaner needed a new belt which I couldn't find because they didn't make them any more., I ordered this one, it had good reviews and several otions I liked, and it lived up to the good reviews. Easy to assemble, good instructions on use. Super easy to take apart to thoroughly clean, a feature my old one did not have, so that was a game changer for me. It's not too heavy or cumbersome. Has good suction to lift a lot of the water from the carpet so it dries faster, you have to take your time and not rush this process or your carpet won't drive as well as it could. If your clean water tank runs out of water and you don't notice right away, there is a change in the sound of the motor to tell you your out of water. It does the same if the dirty water reservoir gets too full. I like that too. The only thing I saw that could be called a negative, is there are no buyable replacement parts, so through use if a belt breaks you can't get another to replace it . They do have a warranty you can buy to cover that. I am hoping the machine will last for many years of use. Very pleased with my purchase.

I consider myself somewhat of a Hoover Steam Vac expert. I think I have owned damn near EVERY machine these people have put out by way of steam vacs. This one, by far has the BEST set up. My steam vacs tend to last about 5 years... but man o man, I use them to death! I have a little dog, and my kids all have dogs. And well, when you have a dog, your bound to have accidents. The latest purchase on Nov 21, 2023 is again the pet vac... What I Love: 1.) Easy to clean. ★★★★★ (Nov 21, 2023 - still true and even better with the removable brushes and the new crap catcher basket in the dirty water tank. NO MORE BREAKDOWN OF THE SCREENS!) Let's face it. The older models are a colossal pain in the a$$ to keep clean. This one comes apart and rinses with ease. The grimy sand and silt from the carpet do not have to be left in place to harden into sludge cement. And the screen - easily available to keep clean RIGHT IN THE CATCH TANK. #genius 2.) Double brush bars. ★★★★★ (Nov 21, 2023 - Still TRUE!) These cleaned my cut loop and Berbers like a d-r-e-a-m. And to be clear, my Berbers are over 24 years old (now a few years older). My cut loop is almost 15 years old. Not to worry I am working on new flooring in the very near future, but this did breathe a ton of life back into them. I was skeptical at first with the bars. I thought it would be two more bars that I would have to wrestle out of place ... I have two small dogs (now ONE dog, and only 6.5 lbs). Can I just say, there wasn't a hair on the bars? Yeah... not one. So I may, or may not, update this in the future. But so far, WOW. #stillskeptical 3.) The soap, clean water, and catch tanks are easy to lift out, and put back in. ★★★★★ (Nov 21, 2023 - STILL TRUE) This is where I think they hit it out of the park. In the past, if there was an issue with the soap tank, I had to replace the whole thing. I thought it would smoke through the soap lickety-split. It didn't. IDK why but I love them being onboard independently. 4.) Detachable housing ★★★★★ This is a nod to item one... this also lifts out and rinses easily giving open access to the brushes and the grim within it that can be easily wiped away with a rag. They were thinking when they did this. #genius ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ THE CONS ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ Now let's talk about the cons. 1.) The Suction. ★★★☆☆ - I am bumping this to FIVE stars!!! ★★★★★ I'm going to say this sucks a whole lot more than the last one, and in a very good way. Definite improvement! It's average. I find it hard to believe that Hoover can't come up with a motor that has amazing suction that won't weigh a ton and will withstand the corrosive ability of water and metal. Is the suction bad? No. Is it great? no. Could it better? I think so. A lot better. It doesn't do anymore or less than my past machines. Although it says dry, what it really means is it ain't pukin' any more water into the carpet. It does have an onboard button where you can run the suction only with no water. That feature is one I will use a lot. So, its an option. Good stuff! 2.) The cord. ★★★☆☆ Still the same. IDK why they can't put a longer cord...another 5 feet would be nice. Although I feel like this cord is a bit longer than the last model I purchased and still use, I want to ask "Is there a cord shortage in the world?" Put a freakin cord on the machine. A long one. 20' - 25' at a minimum. ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ The Conclusion ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ I have tried Bissels, and other brands. Hoover for me is the go-to Steamer just because its made sturdier. Bissell is cheaply made and not made to last. I have never had any luck with them. I won't even give 'em a go anymore. This machine performed as I expected it to. It did not out-perform any of the past Hoovers I have owned with the exception of one. (THIS IS NO LONGER TRUE! This one out performs!) I expected a damp carpet, and it was damp when I was done. In Minnesota, I will steam carpets in the winter just to add humidity to the air. So this is not a deal-breaker for me. Where it shines for me, is the ease of keeping that sucker clean which should equate into longevity. The weight of the machine is light - I have an incredibly bad back and this is doable. The brushes did a fabulous job of really working the stains and pulling them up (I hate the circular brushes - cleaning them out was a huge pain.) Would I recommend to a friend? Yep, I would. Would I buy again? Yep. For me the price point was good. I have paid as much as $400 for a machine back in the day. These machines have allowed me to extend the life of my carpets throughout the years. ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ Recommendation ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ I do have ONE recommendation... I would like to see Hoover put a MOLD warning on their machines and offer a mold solution so folks don't get sick. I have been de-molding my house for a few months now, and have seen great health improvements - especially to my blood sugar, and cognitive function. We replaced the carpeting in our bedroom and discovered a mold farm in the subflooring so now all of it is coming out, and we will seal the subflooring. Hoover, be responsible... care about your consumers, and offer a product that will safely kill ALL mold as folks clean - or better yet, just put it into your shampoos. I now add mold killer to every tank of water I put down. I'm not giving up my little dog... and my hubby won't give up the carpet in our bedroom or family room. The solution - tell people how to prevent mold from growing in the subflooring of their home so they don't get sick. Still a devoted customer from Hutchinson MN.

We got this device to replace our older modeled Hoover power scrub that we got cheap back in 2018. That device worked well and seemed to get dirt and stains out well including ones created by our dogs. Fast forward to 2025 and that device was starting to lose its mojo and leaking, and it was also a giant pain to clean. In hindsight, I’m not even sure how we made it all those years without realizing that the spinscrub brushes were ideal for trapping dog hair and probably didn’t do the best for our carpet type. And I only know this because of this new carpet cleaner. The Hoover SmartWash addresses all of the downsides we experienced from our previous one. Pros – 1) It is super easy to clean. I can easily take apart and clean the entire device after each use or room that is cleaned. As for dog hair, it doesn’t stick in the rotating brushes, and the hair is easy to get out of other areas of the device meaning I don’t have to worry about clogs. 2) There is no button to hold down for the washing or water cleaning function. The powerscrub unit required that I hold a button on the handle to have the device wash the carpet or to spit out water. The “smart” function for this cleaner means it just knows that forward is clean and back is meant to dry. If I just want to dry, there is a button to click (but not hold!) for the drying function only. 3) The water isn’t always soapy. On the powerscrub device the soap dispenser was in the same unit as the water. There was a switch to make the water soapy, but it was pretty evident that this just made all of the water in the container soapy until you used it up. This seemed like a waste particularly if you were doing sections of a room and wanted to brief just use clean water and not soapy water. The SmartWash model keeps the soap separate from the water tank. No odd combo of soap with the water while cleaning. 4) This thing just cleans better and is quicker than our powerscrub model. What rooms once took hours can be done in less than an hour and it takes less effort to get the carpet cleaner. There are also a couple of downsides or noticeable quirks that we experienced. 1) It is a bit clunky to go from using soap to not using soap. It is nice that the soap is a separate dispenser from the water tank, but this means anytime I want to not use the soap that I have to remove the soap tank (and drip cleaning solution) to use just water. 2) If the dirty water tank doesn’t click just right then the suction action doesn’t work. I don’t know what was going on halfway through a couple of cleaning sessions, but I could not get the tank to latch in just right for the suction to work. Not gonna lie – I lost it and was hollering the profanities of defeat when I called for backup to help troubleshoot why it wasn’t working. The tank had clicked in and seemed to be seated just right, but the suction wasn’t working. Apparently, the machine caught an attitude with me and worked for the person I called in for help.

Amazing quality!!! Worth the money 100%! I usually capet clean my place once a year, sometimes twice. The carpet cleaner is was using the hose stopped working. So I researched and found this one. It took half the time and got more sand and pet hair out of the floor than ever before. Seriously! Triple the amount of hair and sand! Most stains come right out even the old stains mostly. Red stains are iffy. The carpet looks better than it did 4 years ago! Also the cleaning part of it, super easy! The brushes just lift out and just a good wipe and rinse and its all good! Also I use 4x less soap as it measures it out for you! I will recommend this product to everyone! Amazing!

I initially had some doubts about the smaller clean- and dirty-water tanks compared with my previous machine. In practice, however, the SmartWash seems to manage water much more efficiently, so I haven’t found myself wishing for larger tanks. So far, it has been a very positive change. It cleans better and, especially, extracts water better, so the carpets dry faster than they did with my old machine. I have two dogs in the house, and the SmartWash does a very good job of picking up dog hair. The brushes do collect quite a bit of hair—which is to be expected—but removing and cleaning the brushes is extremely easy and quick. So far, I have also experienced no leaks or liquid loss whatsoever. I mention this because I noticed that some reviews reported leaking issues. I haven’t experienced anything like that with my unit so far. My only minor complaint is that, to rinse the carpet with clean water, you have to remove the solution tank. It’s not a big deal, but a dedicated rinse function would be more convenient. Overall, based on my experience so far, I would rate it around 4.6 out of 5. Since Amazon doesn’t really do decimals, I’m happy to round that up to 5 stars.

I purchased my Hoover Smartwash direct from Amazon on Black Friday last year. (For some reason Amazon hasn't tagged my review "verified purchaser"!) This Smartwash deep cleans fairly well but it did more harm than good insofar as it dispersed the odor associated with a pet stain. In addition, I have encountered more trouble using this "easy clean" model in comparison to an older Hoover Spinscrub. The main drawback is the various parts that come apart and are easily damaged or lost. The rubber gasket that keeps the cleaning solution from running out got separated from the outer plastic cap and, being that it was lodged in the neck of the cleaning solution bottle, it made it so I couldn't fill it. Trying to pry the gasket out and then figure out how it was supposed to integrate with the exterior cap was a nightmare that required a tremendous amount of hand strength. Today I went to use my Smartwash and, having just filled the clean water reservoir, I lifted it out of the sink the entire contents began emptying on my floor as I began moving toward the vacuum. I quickly flipped it over and found that a stopper-type piece was missing from the bottom pass-through. (As an aside, the exploded parts diagram in the manual is so badly illustrated that it is useless. I had to use Google to view images of this reservoir before I could confirm that a part had indeed gone missing.) Perhaps I will find it laying in my garage somewhere but my fear is that this stopper may have gone down the drain as I was filling the clean water reservoir (in which case I may have plumbing problems!). Until I find it, the machine is unusable. (This after I already sprayed more than one kind of pre-treatment on my carpet stains that have made my house smell like a chemical factory!) As to the drying feature, the heat application is questionable. In all honesty, I don't know if it is applying any heat at all. It still takes my carpets about 5-8 hours to dry depending on how much I go over the same area to get it clean. As best I can tell, even when switched to the "dry only" mode, the suction that removes the liquids from the carpet primarily operates when the machine is pulled backwards, which is consistent with how it works in cleaning mode (forward is wash, backward is dry). The water is not heated by this unit so if you want hot water you have to fill it with hot water yourself. (Advertising non-existent "heat" seems to be a common ploy among carpet shampooers.) On this unit there is no spray trigger and there is no rinse-only setting. If you don't want soap dispensed, it's necessary to remove the soap dispensing bottle. After adopting a new dog in May, I had occasion to use this with a fresh (not dried) pet stain that I pre-treated with pet stain remover. The urine smell ended up all over my bedroom carpet and two months later, despite two attempts to remove it, I still smell it. (Rather than pulling the odor up, it just distributed the still-wet urine around the room despite having attempted to spot clean it beforehand.) Perhaps this is unavoidable but no matter if I pre-treat or use the Hoover pet shampoo, pet urine stains eventually reappear on my carpets. (The few I have managed to permanently remove required multiple attempts with numerous combinations of products to spot treat the area.) This machine is certainly lighter weight and easier to clean than the old Spinscrub model but it also seems to be more finicky about how parts go back together. While using the machine, I have had occasions where I have emptied the dirty water reservoir and not had my suction restored. On one occasion it took me resetting the reservoirs about four times before the suction finally kicked in. Much of my home has wood-look laminate, which is the reason I went with this Smartwash upgrade — in the hope of having less puddling beneath the machine when I pause to empty out the dirty water or to refill the clean water reservoir. My hand-me-down Spinscrub had begun leaking quite badly on the floor whenever I "parked" it. This new one doesn't leak as badly but I was nonetheless frustrated to find that it still drips enough to create a hazard for my floor lifting. Every time I use this carpet shampooer on my area rugs I have to chase it with a old towel because it leaves the edges of my floor and the thresholds to my carpeted bedrooms far too wet. All in all, I think the Smartwash design is overrated. It takes twice as long to wash and dry the carpet because you're washing and drying simultaneously. My impression is that this unit puts down too much water too fast and that without the reverse "dry" function, it would be apparent just how badly it is saturating the carpets. It takes forever to dry the carpet given the lack of heating and the fact that the suction is only really effective when the unit is pulled backward — meaning only about 50 percent of your arm movements counts toward drying. On a positive note, I appear to have been spared catastrophic failure. (Reviews elsewhere have reported the rollers binding up, possibly due to corroded bearings, after which the non-replaceable belt burns up.) In conclusion, I think I would like this unit a lot more if the parts that attach to the plastic reservoirs would not separate improperly, fall off or get lost. Hoover never seems to have spare parts for this model stock so in damaging the rubber gasket on the cleaning bottle and losing the rubber stopper that keeps the clean water from running out of the bottom of the reservoir, I am forced to replace the entire receptacle, not just the part I need (and even used on a well-known auction site, the parts aren't cheap). Negatives aside, it does seem to deep clean the carpets rather well judging by how much blackened wastewater it pulls up. Update: I reduce my review from two stars to one based on this Smartwash nearly electrocuting my spouse today. I bought this on Black Friday 2019. It has been used about seven times to clean carpet in my home. I don't have wall-to-wall carpeting so I would say that the amount of use on this has been moderate, at best.. Today it began to throw sparks while I was standing on wet carpet in bare feet because the electric cord worked it's way out of the back of the unit and had become partially detached (the first symptom was that the motor was cutting out intermittently). I called in my spouse who immediately went to try to push the electric cord a quarter of an inch back into the unit while it was "off" due to the electricity cutting off the motor, only for it to roar back to life and begin sparking just in time for me to shout "STOP! It's plugged into the wall and the carpet is wet!" (electricity + arcing + water, probably not a good combination!). This product should not have become an "Amazon Choice"! When you look closely at the manufacturer ID plate affixed to the unit you will see it is not manufactured by Hoover but for Hoover by a Chinese conglomerate. I expected, based on other reviews, that there could be problems with the rollers binding, the bearings stripping out and the non-replaceable belt breaking — because that seems to be the main route of failure with this model per web reviews — but to have an electrical problem with the cord was completely unexpected (hadn't snagged the cord on anything either). The only thing I can speculate to for the cause of the cord working loose internally is because the cord mounts right next to the hook where you wind the cord for storage. Simply winding the cord around the hook was enough to put strain on the connection and work it loose over time. Winding the cord too tightly around the hook might be a case of "user error" but it should not be *easy* for a hardwired electric cord to detach internally and begin to dislodge, posing an electrical/fire hazard. Hoover needs to perform their own manufacturing, instead of allowing third party manufacturers to use their branding, and relocate production to the United States, Mexico or elsewhere in North America. This isn't the first time an Amazon-based purchase has posed a serious safety hazard. Last year, an egg cooker I purchased on Amazon without any warning arced all the way back to my electrical outlet where it fried a Belkin surge protector and the outlet itself, nearly sparking an electrical fire — after which I had to call an electrician and pay a hefty bill for an emergency call (to ensure no smoldering was going on elsewhere in my home wiring). I'd pay more to get a North American-built product. Is Hoover ever going to build one again?

I bought this as a last resort after my little green machine died, and I inherited a very elderly dog who is prone to accidents*. I truly did not think that this would be the answer to all of my problems, however, I figured it would be worth a shot and cheaper than hiring or renting a carpet cleaner every month. When I took it out of the box, it was exceptionally easy to put together. It was lightweight, but I was skeptical as to how heavy it would be when filled with fluid and water. Assembly was easy, but we all know how these carpet cleaning gadgets can be when it comes to emptying and cleaning out the actual machine after using it. Imagine my absolute amazement when I finally decided to tackle the upstairs hallway stains and was more than pleasantly surprised that the machine works beautifully. Not only is it lightweight and easy to maneuver, there is also a clear indicator on the bottom when it is washing and drying, and you can easily set it to dry only mode when you want to get up the excess moisture without having to put more cleaning solution on the carpet. I went over problem spots multiple times, and I was not under any impression that it would get rid of every old stain immediately even with multiple passes. However, I was shocked at how well a job it did considering. One session in half of the bedroom and the hallway (going over multiple problems spots multiple times) just about drained both the water tank and the cleaning solution tank, but honestly, with the amount of carpet I have in my house vs. the cost of renting a carpet cleaner for the weekend, this thing has already paid for itself in my mind. After I cleaned, here comes the bad part: disassembling and making sure that the machine Itself is not disgusting when I’m done. The dirty water tank snapped off super easily, and I was able to empty it in the bathtub with no fuss and no dirty hands. Because I have pets, the area around the scrub brushes was a bit caked with residual wet hair (not embedded in the brushes, mind you, which I was shocked about) but I was easily able to snap the plastic piece off to also clean it in the tub. I no longer go upstairs and feel like I am walking on a giant expensive used pee pad. This even feels like it will be good for small jobs because it is so crazy easy to fill and clean. Maybe even easier than my little green machine. Time will tell if this will continue working as it has from this first time, but for now I am sold. 10/10. *The pup is well, just very old. She has regular vet visits and is on medication, she’s just very blind, deaf, and gets confused as to where she is sometimes. We’ve tried LOTS of things to try to get her not to do this. It’s not her fault, and if I had to live in a giant expensive pee pad to make her last days amazing I totally would! But now I’m glad I don’t have to! :)

BRILLIANT! My husband uses it as he enjoys using something new, hope he doesn't tire of it as I enjoy not having to do it. He says its the best carpet cleaner he has ever tried and so easy to use. The rooms smell so clean and fresh after he does them with this cleaner so I love it too. we have had carpets cleaned professionally and it takes a couple of days to dry and smells awful. The Hoover smart wash leaves the carpet clean and nearly dry, IT ALSO GETS ALL THE CATS HAIR UP. when you go forward it washes the carpet and when you pull back it dries. when finished you can put it on the dry cycle and dry it even more. HE SAYS ITS VERY EASY TO CLEAN AS WELL. As He says BRILLIANT! Lorraine Australia

Una muy buena máquina para lavar alfombras, Hoover es garantía, muy bien empacada, ya la usamos para lavar una sala y quedo muy bien, fácil de armar, buena potencia, use el shampo que viene en la caja y considero que para que quede bien la lavada hay que utilizarlo, no sabía que viene concentrado por lo que hay que diluirlo con un poco de agua, se me acabo rápido y le puse jabón de trastes, vinagra y un poco de bicarbonato pero no limpio del todo bien, así es que invertí un poco más y pedí el Galón de shampo del mismo que viene con la máquina, Recomendable.

120 volt not for UK

Horrible, nada más enchufarlo pegó petardazo y salieron chispas. Y el enchufe es americano!!! Ojo!!!

Good item and great follow up