The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

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✨ Mop smarter, not harder — clean floors, zero hassle! 🧼

CUSTOM COMFORT - Extendable stainless steel handle adjusts from 26.5" to 50" for perfect ergonomic control 📏
EFFORTLESS REACH - 360° swivel mop head glides into corners and tight spaces with ease 🔄
COMPACT CLUTTER FREE - All components nest neatly inside the bucket for easy storage in any home or office corner
HANDS FREE CLEAN DRY - Dual-chamber bucket washes and squeezes mop without touching dirty water ♻️
DEEP CLEAN WITH MICROFIBER - Includes 5 reusable, machine-washable microfiber pads that trap dust, dirt, and pet hair for a spotless finish

The JOYMOOP Mop and Bucket Set features a hands-free dual-chamber system for washing and drying, a 360° swivel mop head for full access, and an adjustable handle for ergonomic use. It includes 5 reusable microfiber pads for deep cleaning and a compact design that stores all parts neatly, making floor cleaning efficient, hygienic, and space-saving.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 394.86

Duties & taxes incl.

Netherlandsstore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

View all Trustpilot reviews

Included Components	1 x Bucket, 1 x Mop Head, 1 x Pad, 1 x User Manual, 4 x Extra Pads, 4 x Mop Handle Rods
Item Volume	6.5 Liters
Special Feature	Adjustable
Item Weight	2.1 Kilograms
Brand	JOYMOOP
Manufacturer	Jianmei
Size	番型 #2124 + モップ + 交換パッド 5枚
Assembly Required	Yes
Product Dimensions	25.5 x 18.01 x 38.61 cm; 2.1 kg
Package Weight	2.11 Kilograms
Batteries Required	No
Batteries Included	No

JOYMOOP Mop and Bucket with Squeezer Set White Flat Squeeze Mop Bucket Set for Floor Cleaning Wet Dry Mop Wall Cleaner with Long Handle Hardwood Floor Mop-5 Microfiber Cloth

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