Are the slippers run small?

Our slippers fit true to US sizing. If you're a half size or plan to wear thick socks, we recommend choosing one size up. We continually optimise our products based on customer feedback to ensure the best fit and comfort for our customers.

Is it real down or synthetic?

It‘s synthetic down. All RockDove slippers are made 100% vegan. We do not use any animal parts whatsoever during the manufacturing process.

All RockDove slippers are machine washable. Turn settings on gentle cycle and machine wash in cold. Dry flat.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.