Furbo Mini 360º NEW Pet Camera - Unlock Smart Camera & Smart Features w/Paid Plan: Home Security & Dog & Cat Safety Alerts, Rotating Treat Dispenser w/Speaker (Subscription Required, 3mo Minimum)

Positive points: I bought this to give myself some peace of mind while I am away from home. It definitely does that. My dogs recognise when it is in use as the light changes from yellow to blue (colours dogs can see). They usually look up immediately when I turn it on to watch them, even if I don't activate the microphone or dispense any treats. They quickly learned to recognise the noise it makes to signal that treats are coming and come to get them very eagerly. They also seem to recognise my voice when I speak to them through the microphone and will obey commands I give them. The night vision camera is great for low light conditions and often gives a clearer view than the normal camera, even during the day. The Furbo takes their regular kibble as well as various different brands of treats, so long as they are in small pieces. The unit looks easy to clean and the mechanism hasn't jammed once after dispensing treats hundreds of times now. I love that I can take photos and videos of my dogs and some of the things they get up to when they think I can't see them. I just wish I could show them the photo evidence of them caught sitting on the sofa! The barking alerts work well. They are sent promptly and let me check in and decide if I want to speak to the dogs or dispense treats to distract them. It ignores the gruff and growly noises my dogs make when they are just playing nicely together and only picks up and alerts me to a "genuine" bark. Negative points: It took a while to get this set up properly as the Furbo unit wouldn't maintain a good connection with my router despite it being in direct line of sight and only about three metres away. My phone showed a full wifi signal where I had located the Furbo. The customer services team were excellent. Very helpful and prompt with their replies. After a firmware update and then resetting the Furbo and connecting again it has been much better. I bought a wifi signal booster hoping that would give me 100% reliability for the connection. It is still a bit unstable, but is now good about 95% of the time. At first I could only use the app while I was also at home and using wifi (it wouldn't connect using mobile data at all - I am on EE). This was a bit pointless. However, after the firmware update and resetting the unit, it now connects perfectly over mobile data so I can keep an eye on my dogs while I am away from home. My dogs would destroy the Furbo unit if they could reach it to get to the treats inside, so I have placed it on a high bookcase. This works well but would be vastly improved if it were possible to tilt the camera downwards. As it is, I have had to tip the whole unit forwards and wedge a block under the base so that it gives a good view of the room. The wide angle is great, but when it is located up as high as I need to have it, I can't see the floor (which is where my dogs are most of the time - or at least, where they are supposed to be but the sofa is obviously so much more comfortable!) without tipping it forwards. With the Furbo unit in this tilted position it is a little bit unstable and doesn't fire the treats out so well. It still does, but they tend to just spill or dribble out rather than shoot forwards as they do when it is sitting level. It also gives out far more treats in this tilted position so I am going through them too quickly. As it is not possible to fill the unit with many treats to begin with, this is a problem. There is a slight delay on the camera so it is not ideal for talking to the dogs and timing my words to their behaviour and reactions, but the delay is only about a second so it is not a major issue. Overall, I absolutely love my Furbo. It was expensive but the peace of mind is has given me on the occasions I have needed to leave my dogs at home has been worth it. One dog in particular suffers from separation anxiety and she seems to take comfort from hearing my voice occasionally. Of course, I can't be sure she recognises it is me speaking, but she recognises her name and some basic commands so it distracts her from whatever she is doing or feeling for a few moments at least. Even with my few criticisms, I would still give this 5 stars.

Amazing product. Highly recommend. Amazing quality and all works perfectly. Have two cameras and I always know what my pets doing when I’m away .

So please I got this, my dog gets very upset when being left alone, when Bella cry’s for me it plays a charm and calm her down, then gives her a treat to eat, it’s fantastic Well worth the price

I have only had this a day so I will update should I encounter any flaws. I wanted this for my own peace of mind more than anything, as my dog is generally fine with me leaving the house. The set-up I found to be extremely easy. Plug in the Furbo and connect to your router through the Furbo app and you're good to go. As I don't trust my dog not to knock it over if within reach I set it up on a shelf in the corner of the room, which works perfectly as I can see most of the room from there and when it shoots out treats they land where he can get to them. I didn't have any round treats as suggested, but I found it works with Feelwells training treats so I'll just stick with that. I had to turn off the barking alert as I found it was quite sensitive, as my husky likes to have a tantrum when I leave so his howling made it so I had 15 bark alerts after only being gone a short while. The cable connected to the Furbo is 2 metres long, which is a good length to reach from the shelf to the plug socket. Though it is just your standard micro USB cable, so if you required longer then it would be easy enough to switch with another one. I gave it a quick test today when I had to go visit my mum's house, so have only tried it when I have been connected to wifi and not over 4g, so I have yet to see how good it is with that. But when connected to wifi on my phone I found the picture to be clear and my dog seemed to hear me just fine. He wasn't in the room with the Furbo when I checked in on him but he soon came running when I called. He was a bit confused but at least it didn't freak him out. He especially liked it when his new robot mummy pinged treats at him. It has a little treat icon on the app that you swipe to ping treats, which is quite fun. All in all I think it, although pricey, is a worthwhile gadget if like me you get withdrawals after being away from your furkid too long and are paranoid about silly things you think will hurt him if you're away too long. Worth it for the peace of mind and also lots of fun :)

I was looking forward to using this as my dog suffers separation anxiety. It looked beautiful and well made and i managed to set it up very easily and connect to wi-fi. I am afraid that the positives end there. First of all the treat dispenser works but what a noise it makes quite scary for my dog adding to his anxiety - ok so he will get used to it and hopefully associate it with good things and with my voice recorded for extra comfort i thought that would help except the audio quality is TERRIBLE and just a muffled mess. The next thing is the video quality - it looks great if nothing moves so a perfect view of my lounge but my dogs are just a blur and there is a long delay so i can't speak to them in real time - this is not down to my internet connection which works perfectly well enough to stream films. Then i saw reviews that the Furbo wouldn't connect via mobile internet so i tried and yes they are right - the app just froze on the progress bar so i can't see my dog when im away from home - kind of the main reason i wanted this. Finally the price - very very expensive for something that has not been thoroughly tested. Its so disappointing as the marketing, design and packaging is spot on but unfortunately its not fit for purpose so i will be returning it.

I had concerns about buying this dog cam after reading the reviews, and now I can say from personal experience that there can be some issues. So why the 5 stars? Well, because the Customer Support is second to none...and I love the Furbo! We did have some issues setting it up initially as it didn't seem to want to connect to the wifi...but patience is required. It does connect, just seems to need a little time (up to an hour) to accept this new wifi relationship. In any case, just call/message Support and they will sort it out for you if the issue persists. Several reviews complain that strong wifi reception is required. Well, while strong wifi is obviously preferable, ours works very well with just 2-3 bars of wifi, so it doesn't need to be super strong. Ok, occasionally the connection drops but if it bothered me that much I would just get a wifi booster for that room. Can't fault the product for that. The treat dispenser feature is great fun, and works perfectly as long as you use non-sticky smallish sized treats. Just experiment with different treats until you find the ones that work best for you. We just use our dog's kibble and about 5 shoot out at once but that's fun to watch her finding them all. They can shoot about 4 foot across the room so position your Furbo carefully. We did have an issue with treats sticking at first (used incompatible treats) and I was too rough with poking my fingers inside the mechanism and I dislodged a white plastic disc which took me a long time to put back in place. This disc has a small groove around the rim which needs to be perfectly aligned on the Furbo mechanism and it is incredibly fiddly to get back in place. But lesson learned - just be gentle with the Furbo's insides. And don't blame the Furbo if this disc becomes dislodged and the treat dispenser function stops working (like some reviewers have done) because it doesn't fall out all by itself. The camera/video quality is brilliant, and I love the night vision feature! The bark alert to the phone is also excellent, though there is a fractional time delay. The audio from phone to the Furbo didn't work so well for my dog at first - I don't think she recognised my voice, but over time she seems to have got used to it (and will now 'Quiet' in middle of the night when I can't be bothered to get up to tell her off). We did have a problem with the audio coming from the Furbo initially - sounded like a bad case of gurgling water pipes, but Support asked me to send them a video, which I did, and they promptly replaced the unit. Honestly can't ask for better service than that! Oh, and don't try to listen to the Furbo on your phone while you're close to the Furbo unit as it causes screeching feedback interference. We recently got a new puppy and I would be afraid to go out if I couldn't check up on her occasionally. It's so reassuring to see her sleeping peacefully (or just not chewing the furniture) and now I can relax and enjoy socialising away from the house. Love the Furbo - don't know how I would manage without it!!

I like the product, but there are 2 key things that need improvement... and the first has caused me to heavily consider returning it and trying the Pawbo instead because for the price of this camera, these are quite significant issues. 1. The microphones only work one way at a time. This means, if you are talking, you cannot hear - and that if you are listening, you cannot talk. For me, this is key to having 2-way communication, which the makers claim it has. I definitely expected this to be provided, given that even free surveilance apps using a 2nd mobile phone as the camera have this feature. It has become a problem for me because despite the barking alert being great, it means that I speak to calm them down, but cannot respond in real time if they start barking again because I do not know what sounds are actually happening while I talk. It means that I sometimes end up praising them when they are actually making tons of noise! Talk about confusing for the dogs! 2. The plug at the back of the device is not secure. Mine kept falling out with the slightest touch of the device, which is pretty bad, since the dogs knock it sometimes. I had to tape it in place in the end. I certainly would have expected something that is so basic and necessary for the camera to function to have been designed out at a pre-production stage. On the whole, I do like the camera and the barking alerts, extra wide-angle lens, and night vision are great. They would need to fix both of the above issues to get 5 stars from me though. As noted, I am waiting to hear back from Pawbo as to whether they also have the above problems and, if they do, will be returning the Furbo for those reasons. Pawbo also has accessories that they produce, so that is a plus. Even if Furbo fixed these issues, I would still need to buy a new device to enjoy a secure plug, assuming a software update would sort out the communication issue. :-/

This is an outstanding device, absolutely love the treat tosser! It launches treats high and far, which keeps my dogs entertained. The 360° camera offers excellent coverage, and the ability to talk to your dogs remotely is incredibly reassuring. One unexpected but amazing feature is the smart alerts. I had no idea it would notify me when my dog is barking, and even better, it automatically records during those moments, so I can review the footage later. It's been a game changer for peace of mind! The only difficulty I had was setting up a UK account with the app because the default is the United States.