Coaster Home Furnishings - Victoria - Leather Upholstered Rolled Arm Stationary Sofa with Button-Tufting, Cabriole Legs and Brass Nail Heads - Traditional - Living Room - Brown - 500681

Looked great for the first month and a half. Buyer beware, "This is Bonded Leather" and has already started peeling in less than 2 months and I have hardly even sitting on it as that it is in a vacation home.I just tried to vacuum it with the brush and it is not completely ruined.This is bonded leather and in less than 3 months has already been ruined because I vacuumed to get dust off of it and the crappy CHEAP material came right off of the seat cushion. Do not buy this product, "it won't last". I could have gotten real leather for that price and nowhere was it said that this was not real leather. They say high quality leather and it is "bonded" and although that is made from leather is not high quality and this crap isn't even good quality bonded leather. Do not be fooled!

Victoria Sofa - 500681 - Coaster Furniture and Coaster Loveseat in Brown Tri-Tone Leather and Chair Button Tufted Nail Head Trim Tri-Tone LeatherI ordered the Coaster Victoria leather Sofa, Loveseat and button tufted nail head trim matching Chair. The 3-piece order arrived on schedule in just 14 days and was packaged quite copiously with shrink wrap, Styrofoam and cardboard, secured to a wooden pallet. After the furniture was unwrapped and inspected, all pieces were found to be in perfect shape.Pros:The furniture is quite attractive and looks substantial. The workmanship is very good and I have no complaints as to quality and design. The cushioning on the pieces is very firm which I like. The tri-tone color is rich looking and the color could be described as mahogany or tobacco. The ‘wood’ detailing is attractive, although I knew in advance it wasn’t real wood, but resin, but that was fine with me as long as it was manufactured properly.I was considering ordering the matching coffee and end tables, but went with a different brand which coordinates perfectly and which I am also very satisfied. The coffee and end tables were from the ‘Traditional Dark Brown Norcastle’ Coffee and End tables by Ashley, (the oval and round ones) also sold on Amazon.Here are the links for the tables:Traditional Dark Brown Norcastle Cocktail Table and Traditional Dark Brown Norcastle End TableI have included some photos for you to see of my items.Cons:Only one – The delivery was scheduled through Amazon’s delivery company who then subbed out this delivery to another company due to the original company being swamped with holiday orders. However, I was expecting the delivery to be a ‘white glove delivery’ which includes bringing in the heavy furniture into the house, unpacking and setting up and removing the packing materials. This is stated as an included service to Amazon customers in several areas under ‘questions and answers’ for these pieces. The secondary driver arrived alone and parked the large furniture, still wrapped and tied to a pallet and too heavy to move without a small machine in my driveway. It was very cold out and had been raining all morning. He said he was alone and was only authorized to drop the item at my house or place in my garage. The items were shipped vertically and were too tall to get in the garage so he was just going to leave it there, outside. I protested this and made a concerned call to the original delivery company. The driver, seeing I was disagreeing with him leaving, also called his boss. Within about 45 minutes, another man arrived to assist the first one and they did indeed unwrap, assemble and place the furniture inside and remove the copious cardboard, shrink wrap and pallet. Thank goodness!

bonded leather....the cushions peel and crack. not a good value

Couch is beautiful. Very nice quality. At first they said they couldn't deliver to us. We live put in the country in a rural area Told them. But they came back and said they would sip it to us by an independent trucking company. Very nice of them. Had great contact with them and kept us updated frequently. Cushions not ad comfortable as I would like, but I think that it is a lot like a pair of new shoes. Needs a bit of breaking in. Love it though.

Ordered a sofa which is listed as 86" long and received a sofa that is 82 1/2" long. Sofa was received wrapped in a clear plastic and not boxed. We had not way of returning it to the supplier.Over the next 30 days we wrote e-mails and made many phone calls and even talked to Coaster Furniture with no help. We told Coaster that we could use any size over 86". Coaster said they had a new shipment coming in and they would get back to us. As of the date they have not called us back. In the end we have a sofa that is not what we wanted because it is to short and we will have to replace it. Over $1,250.00 for something we can't use.

Product is as described so no problems there. CEVA was the trucking company and did not deliver on the first and second arranged time slots of 4 hours despite me having to take off of work unnecessarily. When I contacted CEVA to see what the issue was, they informed me that they had called my home phone in order to get directions. Seriously, A professional trucking company asking for directions when there is Google maps and we have never been told by anyone that our address is a problem when using navigation including Google maps.!!???? Anyway, for the third "rescheduled" delivery, they recommended for me to approve a waiver of signature and I complied. The couch did arrive on the same day of the third rescheduled delivery.