Why does the power bank provide less charge than expected?

The decrease in capacity during charging is due to energy conversion and the circuit loss, typically resulting in a 34%-45% loss. Therefore, a fully charged RAPID 5000mAh power bank can usually provide 2750mAh to 3300mAh of actual power to a device

Do phone cases affect wireless charging?

For an optimal wireless charging experience, we recommend using an magnetic phone case. Avoid using phone cases that are non-magnetic or thicker than 2.5 mm, as they may reduce charging efficiency

Why does my phone heat up while charging with the power bank?

It is normal for a phone to heat up while using a power bank. The main reasons include energy conversion loss, using the phone while charging, and high-temperature environments (such as direct sunlight or inside a car)

Is the power bank compatible with Android phones？

Ecoflow Rapid power bank is optimized for the iPhone 12/13/14/15/16 series. While this power bank is equipped with wireless charging for Android devices, please note they will not support the magnetic feature

Why does my iPhone stop charging at 80%?

This is part of iPhone battery optimization mechanism. Your iPhone learns your charging habits and will pause charging at 80%, If you do not need this function, you can go to Settings to turn it off

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⚡ Power up fast, stay ahead always!

STAY UNPLUGGED LONGER - Robust battery capacity keeps you going all day.
SLEEK ON THE GO POWER - Compact design fits perfectly in your busy lifestyle.
CHARGE AT LIGHTNING SPEED - Get powered up in minutes, not hours.
RELIABLE ENERGY COMPANION - Perfect for professionals who demand uninterrupted productivity.
FUTURE PROOF YOUR POWER NEEDS - Cutting-edge tech that keeps you ahead of the curve.

The EF ECOFLOW Rapid 5 Silver is a sleek, portable power station designed for fast charging and reliable energy delivery, ideal for professionals needing quick, on-the-go power solutions.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Voltage	12 Volts
Output Wattage	30
Additional Features	Fast Charging
Power Source	Battery Powered
Recommended Uses For Product	Indoor/Outdoor
Item Dimensions L x W x H	4.25"L x 2.76"W x 0.55"H
Color	Silver

EF ECOFLOW Rapid 5 Silver

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