xTool P2 55W CO2 Laser Cutter, Smart Desktop CO2 Laser Engraver and Cutter Machine, Dual Smart 16MP Cameras, Curved Surface Engraving, Create with Wood and Metal Acrylic Glass Fabric Leather (Gray)

Amazing for small businesses.. easy to use .. high performance.. i will recommend to use with it AP2 smoke purifier .. which it will make you have excellent setup

Excellent tool and nearly a requirement for those makers who want to expand thier work. Very sturdy and robustly constructed. Everything works as advertised. The .achine is very precise and can be used to score, engrave, or cut a vast array of materials. Your creativity is not limited with this device. It is amplified.

Had a issue with the engraving and after trouble shooting with xtool they replaced the mirrors

Overall this machine is amazing. I’ve had it for about a month now and have 95 hours of working time on it. The initial setup took me 3 hours and getting the mirrors aligned was tough but not impossible. The cameras inside the machine are superb. Let’s me get all the details perfect for any job. I upgraded to this unit from the xtool D1 and it’s beyond a night and day difference. The casing keeps all the smoke out and the fan extracts all the smoke and I have it vent out a window. You can change the settings for how long you want it to vent after a job is complete. There is a glass window to watch the machine work and you don’t see any type of light from the laser. The only downside is that’s it’s loud. I just put on noise canceling headphones and play music while the machine works.

Initial post: Worked for 1 hour and broke. Customer service is non existent. Was so excited to get this tool and it seemed to work well for the bit that it did. Could not be more disappointed with the after sales experience that they provide. Update: A few weeks after I had processed a replacement of this item directly with Amazon who were incredibly helpful, Xtool began to reach out to me directly looking to make this right including offering a full refund should I decide to go with a different product. At this point (2 weeks in) the replacement laser is working exactly as expected with no issues. While I would have wished for a better initial experience, this definitely feels like simply fell through the customer service cracks and that Xtool has put in a very strong effort to make this right. Guessing I'll be a returning customer when it's time to upgrade again.

My P2 worked beautifully, until it didnt. It started after a firmware update and XTOOL studio update. I noticed the distant camera was now out of focus. So I proceeded to download the calibration tool to run that to reset the camera. This failed miserably. Now when I start a project and the distant camera captures an image of the inside of the P2, it is completely distorted and unworkable. I connected with ctool support and after some back and forth via email they advised me I needed to replace the distant camera. So I dish out $114 for the new camera and it took nearly 2 weeks to arrive. I followed the instructions on replacement of the camera then attempted to run a new project only to have the same issue. I have been down now over a month and support from xtool has been abysmal to say the least. I have updated my ticket online numerous times and initially I get a response, then they disappear and become non responsive. This is completely unsatisfactory for service... Follow-up: A team member from xTool ultimately reached out and helped resolve the issue. For others experiencing similar problems, please note: Do not attempt to calibrate the camera with your device connected via WiFi—the calibration process requires a USB-C connection to work correctly. After reconnecting via USB-C and completing a few additional calibration steps, my device is now functioning properly. I would like to thank Wendy from xTool for her assistance. Please note that I have changed from one star to 5 due to the help I received from Wendy from xTool in this matter.