Motorized Blackout Roller Shades Remote Control Rechargeable(82164E)

I will say that I had an issue with the original packaging coming without brackets or remote and a box that was partially opened. There was a decent amount of back and forth but the seller was very responsive and eventually sent me an entire new blind with remote and brackets. Now that this is on it looks amazing and works perfectly. Granted its day one but if this quality is for the long term I will be buying more for the rest of my windows

These are legit!!! Quick delivery. Great price. Easy to install. Great look. Works as described. I bought for 3 different windows and love them.

I shopped quite a bit before ordering these but decide to order two even though there were a number of negative comments on the programming of the remote. Either the instructions are much better or the prior reviewers had very limited experience. I any event, they arrived in 1/2 the time they quoted, fit perfectly, and work great. I couldn't be happier. It took me less than 10 minutes to install each shade and about 15-20 minutes to set the top-stop and bottom-stop of both controls. I ordered the 6 channel remove with one shade and none for the second. They included a second 2 channel remote. Each was already paired to one of the blinds. It took 3 minutes pair a separate channel to each of the blinds so they operate together. I purchased the Broadlink RM4 pro remote hub separately and was able to teach it the shades' remote in less than 10 minutes. Now I just say "Alexa run Master Blinds Close" and "Alexa run Master Blinds Open". A bonus is that I was also able to setup the broadlink hub to control the master bedroom fireplace. I am getting ready to order 2 more of these shades now for the other 2 master bedroom windows.

We ordered two blinds for the living room and three for the dining room. The blinds did not come with instructions. I contacted the seller for the instructions, which were in incredibly small font (and I am under 50 years old). After about two hours of trying, the written instructions and video did not work for programming the blinds. The product description says you can program multiple blinds one change on the (six) channel remote. Nope, that did not work. As we programmed one blind in the living room, two blinds in the dining room responded and the living room one would not respond. One blind will not respond at all to the programming. In the end, we have one blind that is programmed and works as we would like out of five blinds. Also, the video and instructions show a slightly different remote. I have the Alexa Studio and it does not recognize the blinds. And the kicker, the seller will not accept returns. Bottom line, be leery of the product. The idea is good. The price is good, but the product does not work as intended. The product claims are more than the actual results. The customer service is lacking. Update: Since the review went live, the seller is contacting my husband on WhatsApp to offer technical assistance. I am not sure how they found him in WhatsApp. The problem is the time difference (contacting me at 2:30am) and there is a language barrier.

I obviously did NOT like that I bought "black out" blindes that doesn't offer black outs / full coverage on INSIDE mounts -& that was never disclosed @ the time of purchase. I DO however ❤️ love the product / good quality & how I was able to install it myself !! I am NOT techy or particularly handy by nature ,) I even got the remote controls programmed by myself - one thing I couldn't do with the remotes is to ONE click to OPEN/CLOSE the blinds - I hv to hold the button down Until I reach the desired length of the blinds - idk if that's the limitation of the remote or if it's something Idk how to do yet --- I will UPDATE u on that after reaching out to Customer Service n inquire about this issue. I think it might offer those different features cuz there are pictures on the remotes that suggest it... & when I complained to the company about the light shining thru on top & edges - I was VERY impressed with the fast & accommodating responses --- they even texted me back & forth via WhatsApp 5 stars for CUSTOMER SERVICE! & willingness to accept a return & refund & or REPLACE the blinds for OUTSIDE mounting 4 desired FULL COVERAGE/ BLACK OUT room (*I decided to keep the blinds the way they are but I might buy 2 valances to cover the gaps on top at least. The company mentioned "side valances" but idk what that is or how "clean" that would look on an otherwise very neat looking window, so I don't think I will be worrying about the sides for now anyway. Overall I'm very happy & IF I decide that I'm not GUNG HO on INSIDE mountings ...I would order 11 more of these blinds to cover the rest of my house windows with OUTSIDE mounting In a HEARTBEAT💓 Update: One remote stopped working & left my blind fully down- I changed the batteries in the remote - that wasn't the issue - I tried to charge the 'roller' & learned the hard way that there TWO different sizes usb outlets on the rollers ...one that I could see - & another one BEHIND the one I cud see - I texted CUSTOMER SERVICE who again ACCOMODATED me & SENT me a long USB cord (I wish they would've told me there were two different holes & that I was focusing on the wrong one - they cudve saved themselves the trouble) Once I took down the blind - I cud not only SEE the 2nd outlet but I also cud pull out the insert & roll the outlet to face outward where it will allow me to charge it without having to take it DOWN everytime it needs a recharge going forward! Thanx 4 taking good care of your customers! Five stars! 🌟

The blind is very elegantly designed, easy to install and works well. There’s no charging information in the instructions other than: “The charging motor need to be charged every three months.” There’s a notation in the package that the motor battery needs to be fully charged for 6 hours before installation. A red LED lights up on the motor bezel while charging, then goes out when fully charged. After a full charge, if the charger is plugged into an outlet and the cable is plugged back into the motor, the LED light does not come back on to indicate charging has begun. I assumed the battery needs to be discharged to a certain level before the charge cycle is allowed to begin again. There’s also no indication as to whether the charger and cable can be left plugged into the motor and powered during use, so I left the cable plugged into the motor for this installation, but chose not to plug in the charger block again until the battery needs charging. The remote’s programming instructions need to be re-written so they make better sense in English. The Mandarin-to-English translation is choppy, vague and has the typical typos and grammatical errors. The mounting bracket receptacle on the motor end of the blind is a very tight fit in a few of the available indexed positions. Using a small amount of silicone grease on the male portion of the bracket before insertion will help to ensure that it inserts into the motor’s receptacle completely. Overall I was very impressed with the blind, and most importantly, the senior customer that I purchased and installed this blind for was happy as well.

I purchased 5 Motorized Blackout Roller Blinds in March, and overall I am very impressed. The material and the color are outstanding—excellent quality and they look beautiful in my home. About a month ago, one of the blinds stopped working. We contacted customer service, and they were extremely kind, professional, and quick to help. They resolved the issue promptly by replacing the motor with a brand-new one, which worked perfectly. I highly recommend this store for motorized blinds. The product quality and customer service are excellent, and we will definitely continue buying from this seller for our home.

Ordered 4 of these Jan 2024, they got here quick. I installed them about 2 months later but they were super easy to get up and going. I never downloaded the app to have them put on a timer and just always used the remote to put them up and down manually. Would have given a 5 star but my remote just gave out after a year and a half of use. I’ve tried replacing the battery with different brand ones and still can’t get it to work. Additionally the bottom of the shades have worn and look like they’ve been stretched out in one corner of 2/4 shades. Otherwise they fit perfect to my window measurements and they do block the light. I live in the desert and three of them get beat up by the sun and they haven’t discolored.