Question 1

Is there a way to have it play one mp3 file per button push, and then a different mp3 file at the next push, and so on?

Accepted Answer

The sound module is designed so that it plays ALL of the files you've put onto the internal memory without needing any further interaction from the user. Think of "Mom" squeezing the belly of a stuffed animal and then the stuffed animal sings, plays music, reads a story, etc for up to 2 hours of audio without the child having to do anything to keep it going.

It is however easy to add "silence" to the end of an audio file so that it seems like it's not playing for a certain amount of time. For example, if you added a minute of silence to the end of a file then it would seem like nothing is happening for one minute between the two tracks. In reality, it's still playing the audio file but since the audio file has no sound you wouldn't hear anything.

Also, if you want it to stop playing after a specific audio file or sound clip, you can press the play button once to "Pause" it.

The sound module will remain paused until you press the play button again or until 2 minutes have passed. If you press the play button again within those 2 minutes, the sound module will begin playing where it was paused at.

If the unit remains paused for more than 2 minutes, the sound module will go into sleep mode to conserve battery power. Pressing the play button again will wake it up and it will begin playing tracks again.

I hope this helps to understand how the sound module works. Of course, if you ever need more detailed help or customer service for your sound module, please feel free to call us at 803-485-1544 and we'll be glad to assist.

Question 2

Is the auto turn off on a timer circuit? How does it work?

Accepted Answer

The Auto-Off (Sleep) function works like this:

When the power switch is on the LOW or HIGH volume setting and the play button is pressed, it will play all of the songs you've put onto the sound module. When it finishes playing the last song/track, or if you press the play button once to pause the play, after 2 minutes of not playing anything the sound module will go into "Sleep Mode" which reduces the battery power needed to extend the life of the batteries.

When the sound module is in "Sleep Mode" the sound module is waiting for you to press the play button again and will remain in this sleep state until then.

When the play button is pressed, while it's in sleep mode, the sound module will wake up, read the files, and then within a few seconds start playing again. After the sound module comes out of sleep mode, it starts playing from the first file on its memory and will continue playing until it is paused or it plays the last file in its memory.

If the sound module is playing and you press the button to pause it, assuming you un-pause (or hit the play button again) within 2 minutes, the unit is not yet in sleep mode so it will begin playing where it was when it was paused.

This information is also available on page 6 of the user guide.

I hope this helps to understand how the sleep function works. Of course, if you ever need more detailed help or customer service for your sound module, please feel free to call us at 803-485-1544 and we'll be glad to assist.

Question 3

When I deleted the bday song that came with the module and added my own audio, the module still only played the bday song and did not play my audio?

Accepted Answer

One additional note - please make sure the audio file you put onto the sound module is an MP3 file, NOT an MP4 which is actually a video. You can easily convert almost any type of file to MP3 using a free online file converter. We recommend https://cloudconvert.com/m4a-to-mp3. If you are still having difficulty, please reach out to our customer support team at our website or at 803-485-1544 and we can help you convert the file or assist you further.

Sincerely, Valerie
Friendly Songs Customer Service

Question 4

How do I get rid of the fuzzy static sound that's been added to my recording? (it doesn't sound like this when played on my computer or phone)

Accepted Answer

Hello Cindy, The sound of the music file should sound the same as what you hear from your computer. If you are hearing a "fuzzy static" sound it's most likely weak batteries are having a hard time playing the music. Please buy some brand new name brand batteries and switch them out. That should solve the problem. If for some reason it doesn't fix the problem please reach out to the Friendly Songs support team via our website and we'll be glad to arrange for a replacement to be sent to you. Sincerely, Valerie - Customer Service

ASIN	B092WTSLKK
Brand Name	Friendly Songs
Customer Reviews	4.3 4.3 out of 5 stars (365)
Global Trade Identification Number	00864097000257
Hardware Interface	USB 3.0 Type C
Item Weight Unit of Measure	1.9 Ounces
Manufacturer Part Number	FSSM
Memory Storage Capacity	120 MB
Model Number	FSSM
Number of Batteries	3 AAA batteries required.
Screen Size Unit of Measure	1.88 Inches
UPC	864097000257

Friendly Songs Sound Module - 2 Hour Voice Box for Stuffed Animals

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