I am looking to purchase a wall mount in your instructions it states we recommend using the mounting bracket not provided users need to purchase them

Mine came with a little bracket that lets you put it on your wall or ceiling.

How much is the cloud plan?

$4.50/mo for basic and stores event footage for 14 days and plan last 30 days. $10/mo for the same but 30 days storage

How do i mute this? i have it in my office but i don't want anyone listening to me while i'm in here. i can mute but it unmutes itself.

Unplug it while you are in your office.

The little blue light is piercing and wakes my grandson up. Can that be turned off? I had to throw a shirt over it - just purchased camera

If you cover it it will not be able to record, you can either try to position it at a different angle. But if u shut it off the camera will be off. I would just find another way to position it.

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👶 Stay close, even when you’re not – the future of baby monitoring is here!

SMART MOTION TRACKING - Stay ahead with intelligent movement detection that follows your baby’s every move, ensuring nothing goes unnoticed.
CRYSTAL CLEAR 2 K QHD VIDEO - Experience every detail with ultra-high-definition clarity that keeps you connected to your little one like never before.
SEAMLESS 360 PAN TILT CONTROL - Effortlessly preset and navigate panoramic views to monitor every corner of your nursery with a simple tap.
ROBUST DUAL BAND WI FI CONNECTIVITY - Reliable 5G & 2.4G WiFi support guarantees smooth streaming and uninterrupted surveillance anytime, anywhere.
ALEXA COMPATIBLE HANDS FREE CALLING - Instant one-touch calling and voice control integration for ultimate convenience and peace of mind.

The aosu 2K QHD Indoor Baby Monitor combines ultra-high-definition 2K video with 360° pan-tilt functionality and smart motion tracking to deliver comprehensive nursery surveillance. Compatible with Alexa and supporting dual-band 5G & 2.4G WiFi, it offers seamless connectivity and hands-free control. Designed for modern parents seeking reliable, crystal-clear monitoring with intuitive features in a compact dome form factor.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Compatible devices	Tablet
Power source	Corded Electric
Connectivity protocol	Wi-Fi
Controller type	IOS
Video capture resolution	2K
Number of items	1
Number of channels	2
Wireless communication technology	Wi-Fi
Form factor	Dome
Material	Plastic
Voltage	5 Volts (DC)
Wattage	1 Watt-hours
Item dimensions L x W x H	10.9 x 5.8 x 5.8 centimetres
Package Dimensions L x W x H	27.7 x 22.5 x 16.4 centimetres
Package Weight	1.75 Kilograms
Product Dimensions L x W x H	10.9 x 5.8 x 5.8 centimetres
Item Weight	336 g
Part number	C2E
Guaranteed software updates until	unknown

aosu 2K QHD Indoor Baby Monitor Supports One-Touch Calling, 360° Pan-Tilt Scenes Presetting, Home Camera Surveillance Interieur with Motion Tracking, Compatible with Alexa, 5G & 2.4G WiFi

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