Universal Stair Lift - 350lb Capacity - Folds Flat to Wall - Includes Warranty

because an owner's manual and installation manual wasn't shown on this (the Amazon) page. However, the manufacturer's site has a brochure, owner's manual, installation manual and typical installation drawings. Universal Lifts is the dealer and provided great service, and the manufacturer is Staying Home Corp of Harrisonville, MO. Your favorite search engine will find their Legacy II Indoor stairlift website page with lots of info.Installation wasn't super difficult as we have two half flight stairs to a landing and I could get away using one 90 inch track section. For me, the only metal cutting required was for the gear track, which was easy to do. I used a multi tool with a metal cutting blade without a problem, and you don't have to get it perfect, as there's a compression screw on the endcap to keep the gearing in place. The equipment is pretty heavy and while I installed it alone, it would have gone lots faster with a helper.Our stairwell is narrow (36" wall to wall), so we aren't able to take advantage of the rotating seat, as the track is 5 inches from the wall. This page doesn't mention the button on the right armrest that controls up and down travel, so you don't need the remote while you're in the chair, which is what we first thought. If you zoom on the chair picture, you can slightly see it.It's a very sturdy stairlift and will last a long time. We'll buy a second for the other flight.

Difficult to understand instructions esp. When it comes to determining rack (gear like dark steel running inside alum. Ch.) length. Biggest take away is the rack sections must touch inside the alum. Channeling. If don't have a mitered saw; tape wrapped around channel makes it easier to get a straight cut. You could also temporarily fasten some wooden boxing entirely fastened around the channel like a 4 sided box. Saw against that as a guide.

Product came missing parts. Had damaged track which you can't tell until you start building it. Had broken gear rack again you don't really notice until you start to build it. Channel for gear rack must have been slightly bent because what should have slid right in took hours to get in the track. Had to repair these problems first then discovered the splice bars which were already supposed to be in the one piece of track were missing. We had to manufacture those ourselves. The glide rails one was too large to fit into the track and when set down next to the other one was larger. We set them side by side and laid a level across them to check it. We had to sand that down to make it fit in the track. The sensor for the seat to be in normal operating position was broken off we were able to reattach it but it had some broken pieces and when on the chair it does not work so chair won't operate so we will need to either eliminate it or replace it. Because of all of the things we either needed to remanufacture or fix it took us over 12 hours to get this in place and it still won't operate because of the broken chair sensor. It will travel up and down with the service switch being held so I will say that once the sensor is taken care of it should work. Would not recommend this product to my worst enemy.

This is a good solid stair lift; works well to help my spouse up and down our basement stairs. When you install it, a few things that you may want to consider: 1-make sure you get far enough from the wall (I ended up about 8 inches from the stair wall which gave me enough room for the chair to clear the upstairs door); 2-make sure you have adequate clearance from the stair steps to the rail; I believe the instructions say a minimum of 1 inch--I ended up at around 3 inches to keep the foot rest from dragging; 3-You can see the rail ended about 2 inches from the top door, this gives adequate room for the lift to get to the top, chair can swivel if desired, and you can still close the upper door; 4--the plastic chain is particularly challenging, it is designed to bend in only one direction; I didn't realize this initially and the chain would continue to bind underneath the chair; be careful when unwrapping the chain, make sure that where it becomes disconnected you snap it back together in the "right" direction. Overall a great lift; works well, we haven't had any problems since I got it completely setup. I'd have given it 5 stars if the instructions were better and had some pictures to help explain the setup. I hope these help.

The electric track is cheap made and since it is battery powered, it would have been easier to just plug the chair in over night when it needed a charge. The worse thing is very poor instructions. When installing, leave plenty of length at the top of the stairs. Their instructions want you to chop the track off at the top of the stairs--that makes for a safety issue when the person wants to stand up and get off of the chair. We did not cut the track. "IF" you have a short stairs and need to cut---good luck. Where the 2 pieces of track connect is not strong enough, it takes 2 strong people to instal this product and if you have carpet on your stairs---the screws would rip that carpet up. The 2 switches are poor made and we broke one during installation and the switch stops are thin plastic and one of those broke the same day. The remotes work, the motor is a bit noisy and I have no clue where you would get the 2 batteries inside it--because the manufacturer includes no parts list at all. That and the amazon model is there because it has been discontinued. I find it hard to believe it is american made based on the very poor instructions and no parts. IF it was american made, you would want to think they would have a parts list. The day 1 of the 2 batteries dies--this product would be junk if you could not find a unique battery to replace. SO IF I HAD TO DO IT AGAIN, I would NEVER buy one of these if I knew it was battery operated.