Crystal Quest Luxury Handheld Shower Power Filtration System - Chrome - BPA Free | 1.25-2.5 GPM | Reversible Cartridge | Great for Dechlorination

I never write reviews, but felt I had to given my experience with this product. I purchased two of these chrome combo units and will be purchasing a third one today. It took me about 15-minutes to install each of these units. I have not had any leaking of any type, the rubber gasket o-rings provided with these units are excellent. Crystal quest was the only combo softener unit I could find that used both a cooper-zinc media filter and an active carbon media filter to remove chlorine and other contaniments from the water. The effect is immediate as you get a tingly feeling all over your body as soon as you begin using it, so you feel the softness of the water. The chlorine and rotten egg smell goes away immediately. We were shocked at how immediate it was. There was no decrease in water pressure and I would say that the water pressure increased almost two fold from our old shower head to this one--Making for a more exhilerating spa-like experience. We also wanted a combo unit with a high quality glossy chrome finish to continue the upscale look and feel of our other bathroom fixtures and this unit was the only one we could find that could also meet this requirement. It looks very nice and upscale as opposed to the all white models. My wife and daughters love using the handheld to wash their hair and they claim it has made a real difference is the softness of their hair, not leaving it dry, brittle and flaky as before. The same goes for their skin. I would highly recommend this product !

Amazing customer service (Crystal Quest) and very good value of product for the cost. My 3rd (3 homes) shower head filter! These filters take the chlorine and many other things out of the water. I have very short hair so I don't notice the difference in the fluffy component of hair washed with this BUT I do notice my skin feels so much nicer - even after the first washing. I live in Phoenix and the water is just awful - about 780 TDS where I live and still notice a huge difference with these filters. I installed one for my mom at her request and she has longer hair and her hair has more volume, feels cleaner and healthier (quoting her). I just installed a second filter on her guest bathroom shower and didn't even need to reference the instructions - that's how easy they are to install! As far as technical know how - it's a cinch to install these. NO wrench is even required! Each piece comes separate in the box wrapped to perfection but don't let that scare you, it's to minimize scratching the pretty chrome and plastic during shipping/handling. There's a laminated card with step by step instructions included (quite mice actually), along with one extra black gasket that you may need when it comes to install a new filter (they last a year - pretty long time for shower filters). Even for a first time installer, it's a cinch. Esthetically these filters are still pretty sharp looking. I was wondering how they would look in her now house and actually, they look pretty updated alongside all of her new fixtures.

Very pleased with the product!

4/18/23 - Installed filter with plumber's tape. It leaked but was bearable. 5/7/23 - Leaked PROFUSELY, and the water pressure went to a TRICKLE. Removed filter and saw that the media (sandlike substance) had hardened inside of the silver filter housing. It was like a rock that had to be chipped off. Replaced the filter and it still leaked. Then noticed that the mesh screen on the filter was busted where the media was spilling out of into the housing. 5/12/23 - Contacted seller and requested a replacement. 5/13/23 (morning) - Attached shower head without the filter, and water SPRAYED everywhere! On the ceiling, walls, floors...Inspected the showerhead attachment and it was split in 4 places. If the filter media had hardened then maybe the pressure damaged the showerhead... 5/13/23 (evening) - Purchased a new shower head and filter from The Home Depot ($$$). 5/26/23 - Two weeks and still no response from the seller on my filter replacement request. Of course, now I don't need a replacement but a REFUND. I DO NOT recommend this filter, brand, or seller. They shouldn't be an AMAZON marketplace seller if they sell defective products that fail within 30 days and don't respond to product replacement requests. NOTE: I don't have well water and live in a suburb

I was really looking forward to using this. Unfortunately, the unit leaks even after sealing it, it continues to leak. I had heard great things about this. Wish this wasn't the case.