Sharper Image Powerboost Pro+ Compact Hot & Cold Percussion Massager, Dual Temperature Node for Hot and Cold Therapy, 6 Speeds, 4 Accessories, Portable Athlete Recovery

I can't seem to contact the seller via the app. I received the item a month ago and the massage gun works generally except for the heat and cool attachment which worked once or twice but not since then and I think it came damaged. I want to know how the damaged part can be replaced but no luck in contacting seller

I bought SHARPER IMAGE Powerboost Pro Plus Hot and Cold Massager - Black last month. Unfortunately, the heating function was not working. I replaced it with the same. The replacement has no heating function to, and it works intermittently. thence my rating.

Great unit

Me encanta 10/10

Amazing massage gun don’t get me wrong it’s really light weight and packs a punch for it’s size, the battery also lasts a long time but my main purpose of purchase this over the others was the heat and cool function and unfortunately 2/2 have malfunctioned and will not heat or cool after 2 months of light use.

UPDATE: I discovered soot or some other dirt on the contacts between the hot/cold head and the unit. Once I cleaned that off, it has been working like new. The overheat sensor must have been affected by the presence of the soot. I loved it for the first 2 months. then it started to shut off automatically after less than a minute. It is fully charged. I was travelling with for another month and found the problem got worse. No it stays on for a few seconds only! In the help info it mentions adjusting the auto-shutoff setting, but I don't see such a button my massager. I'm sad that I can not replace it, because I loved it so much

My wife and I bought the item as a birthday gift for a friend who deals with a lot of pain and soreness. He told me today that he and his wife both love the device and the heat, cold, and massage functions. In fact they demonstrated it for several people from their church and four of them took out their phones and placed orders for the device. He is ecstatic at the way it eases pain.