R.W.FLAME 12,000 BTU Window Air Conditioners, U-Shaped Air Condtioner Unit Cools up to 550 Sq. Ft, 6 Modes 24H Timer Energy-saving Window AC Units, Full Window View, Easy to Install, White

I purchased this air co diction we because I wanted a u shaped ac but the Midea seemed complicated to install. This was rated as easy to install and had great reviews, albeit I never heard of this brand before and I’m wary of buying things in the internet because they’re often cheaply made and low quality. I used it twice, first time was great. Second time, it would make all these loud noises. The midea is the same price if you include the shipping and tax with this brand. I’d go for that instead. I did contact seller but am still waiting for reply. I’ll update review if they have a suggestion with the unit. EDIT: after contacting the company it was suggested that I make sure the external supporting screws were very secure. They were, or so I thought they were. The company then offered a full refund or replacement as they believed it was damaged in shipping. I decided to undo the AC and shift it around a bit. The external screws are on very old shingles so they give. I screwed them as tight as possible and used the ac. No noises. I decided to keep using it for a few days to see if this fixed the issue. Mostly because the headache of sending this thing back after carrying it up 3 flights of stairs was a lot. It has in fact been working fine, chills the room quickly and is much less noisy than most other ACs.

Great unit cools down the room really fast and it’s nice that it fits the shape of the window makes it easier to install

I bought this in 2024 and it worked great. This year every single day I get an error saying "FL" and it won't work until I plug it and unplug it back up. And then it goes off a few minutes later. The instructions do not say what any of the error codes are and I don't know what to do. Very frustrating. My second floor this year is suffocating. UPDATE: I changed this from a 1 star to 4 after contacting seller and they refunded my money due to unit being less than one year old. I commend them for standing behind what they sell. As I said, the first year there were no issues. Super quite, ran great. This year there was a flashing "FL" code and the unit would stop working. There is NOTHING about this in the manual. Before refunding seller advised to drain the unit. Looking in the manual, it mentions this briefly but doesn't state when or how often to do it. So obviously this does not automatically drain outside like a traditional window unit. Also doesn't show a picture of drain hole and I was a bit confused as it looked like there were two different places they could have been referring to. After draining into a bucket - and there was a LOT of water - the unit worked again. But only for a few hours. It stopped and needed draining again. OVER AND OVER. It is confusing to me while this keeps happening this year but never last year. HIGHLY inconvenient. One could leave a bucket under the unplugged drain hole but if you have little kids or pets this is not ideal; aside from being unattractive. I really wish I could keep using it but it requires WAY to much checking on. Furthermore, I simply don't trust it.

Just installed and so far it's excellent! A/C arrived almost a week EARLY which is awesome considering we just entered a heatwave. Easy-ish to install, watched a youtube video first. Was a 2-person job to get it leveled. Provided a lot of foam to properly insulate around the unit. The u-shape design means it does not block natural light from the window. The noise level is that of a fan, not whisper quiet, but no rattles and doesn't sound like a jet engine. Remote is convenient. The price was great considering the BTU size.

This has got to be the easiest unit to install EVER! I have installed many window units in my homes over the years, and this is by far the easiest installation I have ever done. It actually took me longer to remove the old window unit, then to install this one. It works great, very cold, very quite, very impressed. I only wish that they offered a drain hose kit for the moisture drain, I will come up with some type of drain hose for this unit, as it sits so low to the floor that getting a drain pan under it will be a bit of a pain, so I will run a drain hose through the wall to the outside, and let gravity do the job.

Do not buy. We got this AC and used it for a couple of months and it was defective, raising the humidity level and not removing water as it should. The company Rowan Electric has not refunded my money after about two months of text messages of bull crap. So it looks like my family just lost over 400 bucks for a pile of junk AC that we can not use. This company also promotes this AC as if it has a seer rating of 28 to make people think it is an inverter type. Thes AC here has a seer rating of 10.9, that is a long way from 28, and it is not inverter technology by any means. Amazon should be ashamed to allow this fakery on their platform. Do not buy one of these saddle type AC, and do not buy anything from this crap company Rowan Electric. Amazon wants me to give a star rating, so I have to give one star. If I could I would give a minus 5 star. And have a great time this Fall. 12/12/25. Doing my duty to say that after Amazon became involved with this problem my funds were returned.

Blown away by everything about this ac. I cools down the entire second floor of my house. I love that I can still look out the window. It’s bulky but worth it. Also sometimes I have to check that it’s still on because the quiet feature is soooo quiet. Excellent investment.

Bought this to replace another ac we just purchased but they issued a recall and issued us a refund. This model is Easy to install, if you have it on quiet it is about 45 db, (not sure why you have to have a quiet option who does not want a quiet ac.. The only thing I do not like is the drain is on the inside I understand the way this ac is designed it has to be. I just keep a bucket under it and drain it every couple of days. I compared my power bill from last year and it about the same as the one I had last year which was also an enery efficient. Other then that is is a nice ac and is keeping us cool during a very humid hot summer.