HP OfficeJet 5255 Wireless All-in-One Color Printer, HP Instant Ink, Works with Alexa (M2U75A)

For the money you can't go wrong on this printer. It's a great printer for home or student. I use this printer in my electrical business and it works great. From photo's to black and white documents this printer makes crisp clear prints with no smudges. Your also able to set up any print job using the control panel on the front of the printer. It has a document feeder on top which means you just lay your original in the feeder and it pulls it through without having to open the lid. It will also print both sides this way without having to run it through the feeder twice. You can use it on you private network, an open WiFi network if your OK with that, use the wireless direct feature or the USB port (CABLE NOT INCLUDED) if you need or want to connect right to you PC. I've tried using all of these methods with no problems. I used several Print From Phone apps and all had no problems getting the job done and each app allowed you to adjust advanced settings. The apps have all been for Android phones so I can't comment on iPhones since I don't use those. The printer does come with black and color ink but very limited on how many pages you can print with them. I replaced those with the XL cartages soon after buying the printer but to date I haven't had to change those.The tech support is another story. I've had this printer for over 6 months now and I haven't had to call for support but my past HP printers I have. 1st like any tech support be ready to spend at least an hour on the phone since your transferred several times and with each transfer you get to wait on average no less than 10 minutes waiting on the next person to answer. When you finally get the right person they spend most of there time trying to sale you on the HP Instant Ink program. This where you " pay a monthly fee to print a defined number of pages per month and any additional pages you print that exceed your plan pages for the month will cost more". Unless you want to just waste money DO NOT AGREE TO THIS NO MATTER HOW GOOD THEY MAKE IT SOUND! We all know that the ink is where companies make there money but when you start paying by the page, it really gets expensive. The last time I had to call HP's tech support, I went through all the transfers and wait times just to get beat up over this Instant Ink program. After telling this guy no to that at least 10X's, he ask if he could transfer me to his manager to give feedback on his help and I agreed. I wanted to tell his manager that when ask about Instant Ink program that no means no. I have no idea if this was his manager or not but it was like buying a new car. This guy ask me nothing about the tech's help he was just someone else that tried to get me enrolled in the Instant Ink program and he wouldn't take no for an answer either so I had to just hung up. One last comment about HP's tech support, I don't know if other printer companies are the same since I've always bought HP but be ready to ask them to repeat themselves over and over because they are not well trained in speaking english.To sum it up; YES they fixed my problems each and every time but be ready to spend a good bit of time talking about every service they offer vrs. your problems. I'm just glad that I've had no problems with this printer to date.

My last hp printer gave out and I really didn't want to learn how to use a different model. But that model was no longer available. I couldn't find anything I liked locally so I ordered this one after reading the reviews. It was delivered quickly. I let it sit for a few days because I was nervous about the set up. But it was quick and easy to get it going. I print shipping labels on a daily basis. I did have to move it close to the wifi equipment to get it to work properly. I normally use my laptop in the bedroom but the printer wasn't reliable that far from the wifi signal. One other time it didn't work when a guest was in the same room and was using the wifi for his phone. Now, I am certainly uneducated about wifi signals, although I get by using my lap top and phone all the time. Since, I put the printer and lap top in the same room as the wifi equipment, I have had no problems. I did have a problem once with a paper jam but was able to get it out with no serious problem. Overall, I am very happy with the ease of use and the print quality. I occasionally print off 35 double sided pages of booklets. It prints much faster than my last printer. I would buy it again and I thought the price was reasonable.

I bought this item as a gift for my parents.I will say the setup itself is pretty straight forward. But, not so depending on what a persons understanding of computers is.There are limited instructions with the printer. They suggest to go to a website which walks you through. Generally, this is not needed at all. But, I found that you needed to go to it for some reason to complete the setup for some reason.Usually you can set it up via windows or IOS on its own. Especially on newer versions. But, I did have to use their website to get it fully functional.Printer itself is very good! Print quality for us was very good so far.I will say that construction components of this unit seem incredibly cheaper than other HP printers I have owned in the past.A flimsy paper feed tray and an even more flimsy paper finished print tray that collapses within the unit when not in use.I get it. The folks is to cheapen components to get the most $$ for manufacturing costs.But, in theory you’d like to feel better about components such as this as they are the ones that are stressed more than others in daily use.I’d recommend this item. But, suggest that if it’s for someone older or not as experienced in computers that someone helps them with setup.I cannot speak to any CS help. I did not need it.I will say what others have about their ink program. You can opt out and you should. You can find HP cartidges on amazon or brick and mortar stores cheaper than this program. I bought knock off versions for my folks to use when the limited starter ink cartridges go out.I’d suggest this printer.

I have owned my printer for 5 years now and it has worked great. I have never experienced a connectivity problem, so either those people got a malfunctioning printer or the company changed production. The only complaint I have is in 2019 I paid $51, so how is the price of this printer up a whole 300% and then some? There has to be some kind of limits on how bad these companies rip us off. Shame on HP for this price even if it is a good product.

It arrived as stated. Was easy to install and is very easy to use. So far anything I have printed is great. Typed work or photis

Works great so far. Seems like the perfect home office scanner/printer. Haven't decided what to do about the ink yet. But I don't print as much. The document feeder for scanning is great, and the app works great for the scan to go directly to my email. Haven't seen that it's possible to scan 2 sided, which is the only drawback so far. Does print 2 sided though.

This is replacing my HP 4650. Its scanner ceased to function but fore the price of this and how long I owned it I am simply replacing it. Installation was a bit annoying but nothing I can't live with. Most annoying is the screen pad used to enter information.The box was very beaten up but the printer appears to be new so I will not complain. The paper support bar is now manual, probably a better idea than the older model's automatic one.A strange quirk is that this machine would not recognize the new ink cartridges but it did recognize and allow the old ones from the 4650. I don't know what was up with that but again it is not hurting me so I will see how everything else goes from here on in. Overall it seems to be a good value for the money. I don't like the built in obsolescence (in my opinion). Some quirky aspects but nothing that I cannot live with.

I Like the item very muchI have not received a replacement ink the ink is almost completed even though I have a hardly used it I printed maybe half a dozen pictures and the ink is going i’m Having problems printing pictures they are not coming out correctly the ink is like a coming out too much it’s taking a long time for the picture to dry and even when it’s dry it comes out blurry am I’ve tried changing from color to black-and-white thinking that you know if that would make a difference but it has not please let me know where to contact in order to see what the issue is with printing pictures

Love it. So easy to set up, arrived here ahead of schedule works great!!