KENT Alkaline Water Filter Pitcher 3.5-litres

Super

Don’t buy. Replacement cartridges are not available easily.

Water is so tasty. Checked alkaline level...good showing. Nice product.

First of all, the product didn’t come with an instruction manual and so I spent quite some time searching for how to operate this piece. All that I could find was a small flow chart kind of thing on the carton and nothing else. While pealing off the cartridge’s seal as asked, I noticed a lot of particles/dust on the seal which clearly meant the filter was defective. Further, I noticed that the cartridge/filter wasn’t properly fit and while adjusting the same, I heard some rattle, similar the sound of grinding/crackling pepper. Nevertheless, I have added water to the jar from the top and and the water that was filtered through the cartridge was dark in colour with a lot of dark particles/suspended dust. It was kind of really scary. I wasn’t sure if that was normal, read online and learned that the water filtered through the cartridge was supposed to be clear since the cartridge is supposed to only change water’s pH and doesn’t actually add anything to water. Discarded the filtrate and tried once again but the same thing happened. The device is clearly defective and there’s no way you can return the same for a refund after purchasing, only a replacement can be sought and am not sure if that would work properly. Never expected KENT to deliver this kind of outdated, faulty, defective and rather dangerous thing without proper quality checks putting the health of customers at a risk and danger. Frankly, I am clueless what could have happened if I consumed the dark water with dark particles/dust.

Kent increases the PH factor of my Aquaguard water from already existing 7 to 8. This belies the promise of delivering 8.5 to 9.5. The ORP of Kent also remains positive contrary to its promise of reducing it. I also bought Pzone alkaline water bottle at Amazon. Tested both waters with the chemicals supplied and found that the Pzone bottle delivers the promised PH of 9.5 to 11 and the negative ORP. While Kent does not add any value to the Aquaguard water in terms of increasing PH factor or making the ORP negative. In the attached photo of Aquaguard waters tested the colour of the Kent alkanised water on the right indicate ph of 8.5 and positive ORP ( both remain same as the Aquaguard water) but the changed colours of the Pzone alkaline bottle indicate 9.5 to 11 ph and negative ORP. Sorry, I could not upload the snap of the tested water bowls from my gallery.