My ice maker won’t make ice. i just got it at christmas. can’t find troubleshooting manual. any ideas?

Did you fill it with water? Fill to water line set for small or large cubes.

Can I make lemon ice cubes to this machine too?

Dear Customer, Thank you for your question. Yes, you can. Please do not hesitate to contact us if you have any other questions. Best wishes, VIVOHOME Customer Care

Received today and product is broken and doesn’t work, how do I return

Go to your orders and click the return button

Does it have a self cleaning option?

No. I run it with vinegar water to clean it like you would do with a coffee machine.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Countertop Nugget Ice Cube Maker, 33lbs/Day Silver

Product ID: 556396591

Details

Brand
VIVOHOME
Capacity
33 pounds
Model Name
nugget ice
Product Dimensions
10.7"D x 8.3"W
Wattage
192 watts

🔇Quiet operation with silent fan

🧼15-min self-cleaning cycle

❄️33 lbs/day nugget ice output

€ 541.12

Duties & taxes included

In stock

Sold byAmazon NetherlandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

❄️ Chill Like a Pro: Nugget Ice Anytime, Anywhere!

RAPID ICE PRODUCTION - First batch ready in just 10 minutes—never run out at your next gathering.
EFFORTLESS SELF CLEANING - One-button 15-minute cleaning keeps your ice fresh and machine pristine.
COMPACT PORTABLE DESIGN - Sleek 10.7x8.3x12.6 inch footprint fits any countertop or party setup.
CHEWABLE NUGGET ICE PERFECTION - Soft, crunchy sonic ice that elevates every drink experience.
USER FRIENDLY ONE TOUCH OPERATION - Fill, press, and enjoy continuous fresh ice with zero hassle.

The VIVOHOME Countertop Nugget Ice Cube Maker delivers up to 33 pounds of soft, chewable nugget ice daily with a compact, portable design. Featuring quiet operation, a rapid 10-minute ice production cycle, and a convenient self-cleaning function, it’s engineered for effortless use and perfect for elevating beverages at home or on the go.

Specifications

ASIN	B0C5QXCK5X
Best Sellers Rank	#588 in Appliances ( See Top 100 in Appliances ) #159 in Ice Makers
Brand Name	VIVOHOME
Capacity	33 pounds
Customer Reviews	4.4 4.4 out of 5 stars (3,744)
Included Components	Ice maker x 1, Ice basket x 1, Ice bag x 10, Ice scoop x 1, User manual x1
Item Dimensions D x W x H	10.7"D x 8.3"W x 12.6"H
Item Weight	18.8 pounds
Manufacturer	VIVOHOME
Material Type	Stainless Steel
Model Name	nugget ice maker
Model Number	VH1211US
Number of Items	1
Part Number	VH1211
Refrigerant	R600a
Unit Count	1 Count
Voltage	115 volts
Warranty Description	We assure you that the item you received is 100% safe and sound. For any defective item, please contact our customer service for a satisfying solution.
Wattage	192 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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€ 541.12

Duties & taxes included

In stock

Sold byAmazon NetherlandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Netherlands.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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