1. Do I need a driver to make this TobenONE USB C docking station triple monitor work?

Yes, this docking station 3 monitors requires downloading and installing a DisplayLink driver before use. NOTE: for macOS, Please follow these steps: Privacy & Security > Screen Recording > Allow "DisplayLink manager" to join in.

2. Why does this TobenONE USB C dock for MacBook need to record the laptop screen?

For macOS, the DisplayLink technology require screen recording permission to display the screen. But the DisplayLink app doesn't store/record any screen content. It only uses screen recording functionality to enable seamless extended display support.

3. For macOS, does this docking station 3 display cannot play any streaming platforms(Netflix, Udemy, etc)?

Yes, for macOS, the DisplayLink technology requires screen recording permission to display the screen. Since the screen is recording, you cannot watch any HDCP content(Netflix/Prime/ iTunes/Hulu...), the screen will be black.

4. This TobenONE USB-C docking station has six video ports. So, what is the maximum number of screens it can extend?

For Windows systems, if the laptop's USB - C port supports video output, this dock can support up to 4 monitors; otherwise, it can support only 2 monitors. For macOS systems, it supports only 3 monitors.

5. My dock stop working, what should I do?

Disconnect all cables and then reconnect them. Display 1 and Display 2 are driver-based, so please download the latest drivers. HDMI 3 and DP 3 are plug-and-play. Make sure that the laptop's USB-C port supports display functionality.

Desertcart Logo

Join PRO & Unlock Exclusive Perks!

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan

Customer Services

About Us

Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

Specifications

Total Number of HDMI Ports	3
Wattage	120 watts
Input Voltage	120 Volts
Total Usb Ports	6
Number of Ports	18
Hardware Interface	MicroSD, DisplayPort, USB Type C, Ethernet, HDMI, 3.5mm Audio, USB 3.2 Gen 2
Compatible Devices	Windows 10 / 11 & macOS 10.15.x and later, ChromeOS 100.x. Thunderbolt 5/ Thunderbolt 4/ Thunderbolt 3/ USB4.0/ full-featured USB-C Microsoft Surface line/HP Spectre x360 series, Dell XPS 13 / XPS 15 / Latitude series, Lenovo Thinkpad T series. Such as Microsoft Surface Book 2, Surface Go, Surface Laptop 3, Surface Pro 7; Dell XPS 13/XPS 15 9300/ 9310/ 9350/ 9360/ 9370/ 9380/ 9550/ 9560/ 9570/ 7390 +more) / Latitude 5310/ 5580/ 7490 +more); HP Spectre x360 13t, Specter x369, Elitebook 840 G5 series, Elitebook X2, Elitebook x360 1030 G3, Elitebook 745 G6, Elitebook 830 G6, 2018 HP Elite 800 G4, Envy x360 Laptop (15z-ds100), Zbook 17 G4; Lenovo Yoga 730/ Yoga 910/ Yoga 920/ Yoga 930, Yoga15 Thinkpad Ultrabook Pro, Thinkpad E590/ Thinkpad P72, Thinkpad T470/ T480/ T490; Thinkpad X1 Carbon; Legion Y530, Lenovo C930/ T480s; Huawei Macbook Mate10 or later; Google Slate (2019); Pixel book go 2019/2020, LG Gram, Samsung Galaxy TabPro S, Apple M1/M2/M3/M4 and Intel Macs (MacBook Pro, MacBook Air with macOS 10.14 or later), such as MacBook Air Retina 12" (2016, Intel chip), MacBook Air Retina 13" (2018/2019/2020, Intel chip), MacBook Pro 13" (2016/2017/2018/2019/2020, Intel chip), MacBook Pro 14" (2021, M1 Pro or M1 Max chip), MacBook Pro 14" (2023, M2 Pro or M2 Max chip), MacBook Pro 14" (2023, M3 Pro or M3 Max chip), MacBook Pro 14" (2024, M4 Pro or M4 Max chip), MacBook Pro 14" (2024, M4 chip), MacBook Pro 15" (2016/2017/2018/2019, Intel chip), MacBook Pro 16" (2019, Intel chip), MacBook Pro 16" (2021, M1 Pro or M1 Max chip), MacBook Pro 16" (2023, M2 Pro or M2 Max chip), MacBook Pro 16" (2023, M3 Pro or M3 Max chip), MacBook Pro 16" (2024, M4 Pro or M4 Max chip), MacBook Pro 16" (2024, M4 chip), MacBook Air 13" (2020/2021, M1 chip), MacBook Pro 13" (2020, M1 chip), MacBook Air 13" (2022/2023, M2 chip), MacBook Pro 13" (2022, M2 chip), MacBook Pro 14" (2023, M3 chip), MacBook Air 15" (2023, M2 chip)
Item Weight	17.6 Ounces
Item Dimensions L x W x H	1.5"L x 4.26"W x 4.3"H
Color	Grey-120W power adapter

Tobenone

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions