Dell Latitude 5490 14"" Laptop, Intel Core i5 8350U 1.7Ghz, 32GB DDR4, 1TB NVMe PCIe M.2 SSD, 1080p Full HD, USB C, HDMI, Webcam, windows 11 Pro (Renewed), Black

I have been using for a few weeks now. I was pleased with how it was shipped. Everything was great right out of the box. Software is great. Everything is working great.

Product works fine... but only when directly plugged to a power cord. The laptop will not hold a charge.

Just started using the laptop today and so far it's exactly what was advertised, except that the battery won't charge. Dell's built-in diagnostics say, "Charger - The AC power adapter wattage and type cannot be determined. The battery may not charge" I've followed all available support suggestions, no luck. It's such a great price/deal that I'm still giving it four stars, but I might return it and try my luck with another one.

I got exactly what was described. All the specs were correct any the laptop was received in excellent condition. Quick shipping. Nice little laptop. Reliable seller.

The first laptop that was shipped, was loaded with Windows 11, which is absolute trash, even though it's advertised as having Windows 10. After doing more updates than I care to admit, the Bluetooth and the speakers to the laptop did not function from the minute I received it. Sent back the old one and received the replacement, and it's loaded with Windows 11 yet again. After spending a couple hours of dumping Windows 11 and loading on Windows 10, everything works. It's not a super high-end laptop, but it gets the job done for spreadsheets Adobe Etc I gave it three stars because of the headaches of the first one not working properly and windows 11 being loaded on both.

Definitely get extended warranty on renewed electronics. This is our third laptop, had 2 macs that failed, decided to go to a windows based computer. The speakers failed after about 50 days, glad to have extended warranty of 90 days. In other respects the computer worked as expected. Used Google docs so had nothing saved on hard drive except installed apps.

This works great. Set up was flawless. It upgrades to Windows 11 while setting up.

The operating system did not work as soon as I took it out of the box. I called Dell & Amazon and they pushed me to the seller. I called the seller numerous times and never got anyone to answer the phone. I also left them an email and heard nothing. Even the phone message was questionable, because the message never mentioned anyone's name. I wonder if this company is legitimate???? I saw identical adds on Amazon that had different company names as the supplier, but the adds & cost were totally identical. In addition, they don't mention that the laptops they are reconditioning and selling to you are over 5 years old....

Es un excelente equipo.

El producto estéticamente es mas de lo que esperaba, a pesar que es reacondicionado se siente como nuevo, se presento un detalle en cuanto a la duración de la pila con carga completa

En el poco tiempo que he utilizado la computadora me percaté de un par de cosas 1.- El procesador no es el que aparece en la publicación (I5-8350U) trae el I5-8250U 2.- El touchpad está raro, cuando inicia el sistema funciona correctamente, después de un tiempo de inactividad ya no detecta los movimientos normales, solo detecta movimientos muy lentos como se aprecia en el video