VKP1-MYQ

I recently changed my old Chamberlain opener to this smart keypad. This is so much easier to operate. Has big lit up buttons that are easy to press. Syncing with my opener was very easy. What I love about it: Easy Guest Access: I love being able to create unique PIN codes for friends. You can even set them for your dog walker and delivery drivers. I can set them to expire or only work at certain times, which gives me so much peace of mind. Simple DIY Install: It’s truly wireless. I had it mounted and synced to my myQ app in less than 15 minutes. No messy wiring required! Real-Time Alerts: My phone pings me the second it detects motion or whenever someone uses their code. So you will know whenever your garage door was left opened. One tip: Uses 9v battery which lasts 2 to 3 months. I'd recommend picking up some rechargeable batteries so you can swap them out quickly. That way, you never have "downtime" while one is charging! Bottom Line: It’s reliable, the app is intuitive, and it adds a serious layer of security to the "real" front door of my house. Highly recommended!

Loving this garage door keypad with camera. It was easy to install and connect with our garage door opener/myQ app, no issues with compatibility. Works just as described. The camera picture is clear and has a wider angle than expected. The battery life seems very good so far. The price was very good. I am very happy with this purchase.

UPDATE II: After months of waiting for Chamberlain to fix the video delete function, they finally did it! I’m now VERY happy with ALL of my Chamberlain/MyQ devices and rate them 5 stars. I only hope the app developers learned a valuable lesson…IF IT AIN’T BROKE, DON’T FIX IT! UPDATE: my original post stands, and now for the reason I changed the rating to 2 stars: The software engineers and/or App developers put out a change to the already-working-just-fine MyQ App which removes the ability to BULK DELETE videos. You can only delete videos one-by-one, which, if you have 50, 100 or in my latest experience, well over a hundred recorded videos, you’ll spend 30-45 minutes or more, clearing videos from your storage account. The only other option is to delete them every single day, which is another pain in the burro. And here’s the kicker…Chamberlain has known for several months that this is a HUGE issue for users of their camera products, but has failed to fix the App in spite of too-numerous-to-count complaints on the App Store reviews. Chamberlain told me two months ago that they were aware of this problem and were working to resolve it. BULL! Two months later and it still isn’t fixed. All they had to do was issue another update, turning back the clock to the previous version. They aren’t fixing anything because, hey, they got their money for the cameras, so why fix anything? PREVIOUS REVIEW: This video keypad is fantastic in all respects but one, which I will address later in this review. Video quality is great, audio is crystal clear and easy to communicate with delivery people, etc. I’m glad I opted to upgrade from the basic keypad I’ve had for years. Setup was easy as well. Now for the shortcoming: although the battery lasts quite a long time (mine has been going for over 3 months before needing charging), it takes 10+ hours to recharge. That means no keypad or surveillance available all day (or night if you’re charging at night). And, to my knowledge and experience, the only way you’ll know the battery needs charging is a notification on your phone that the keypad is off line. To solve this issue, one must buy a second battery, keep it charged up, and swap batteries when the active one goes dead. That’s a $30 expense that I would rather have not had, but the alternative of no video surveillance and no keypad leaves no choice. And that’s why I gave this otherwise stellar device 4 stars instead of 5.

the video keypad for garage opener is very easy to install. set up is ok ncr you leant the trick. the wifi reception on this device is poor. it constantly complains that wifi signals week. my wifi antenna is right at top of the keypad with 3’ distance. it registered -45dbm signal strength. not sure what myQ device signal strength requirement is? if we turn on more power on my wifi, the whole neighborhood will be flooded ! my other ring camera set up at back of house registered -60dbm and it transmits just fine. myQ please do better instead of telling customers to buy more wifi extender in the help faq. that is all. otherwise, this camera key pad combination work great.

This review is for the video keypad. I had high hopes for this product and assumed there are some things it could do (but didn't research enough) and if you do too please read. The things it CAN'T do: 1. OPEN or CLOSE your garage door via the app. Considering this is a "smart" garage door opener, you might think like I did that it can open and close your garage door via the app. You would be wrong. The keypad can open and close your door if you manually type in the passcode and the keypad is programmable via the app and you can view the camera via the app but for whatever reason (I assume a money grab) they did not enable the ability to open or close the door via the app. Their incompetent "support" people will argue that it CAN'T be done without buying additional hardware but that is nonsense. The keypad can open/close the door and the app can talk to the keypad so this CAN be done they just clearly chose not to enable it. I understand the keypad has no way of knowing for sure if the door is truly open or closed but it doesn't need to, I can see that via the camera. The app simply needs to make it issue a "toggle" command just the same as if you entered the passcode. Imagine how frustrated you will be when you get to work and take a look at the video via the app to see you left the door up and have no way to shut it. This is simply inexcusable. 2. It can't work with Alexa. 3. It can't work with Google Home. 4. It can't reliably alert you that someone (or a vehicle) is in front of the camera. I have all the sensitivity levels maxed out and my daughter just drove home right in front of the camera and then walked inside right in front of the camera and it never alerted me. I have notifications set to alert me on all motion not just people. If you stand in front of the camera and look directly at it for several seconds it will finally alert you. The timestamp however is off by an hour and I see no way to change that. UPS also delivered a package, parking directly in a zone marked active for notification and it never alerted me. 5. It can't store anything for free. If you want any type of storage for video or entry events you must pay monthly (or yearly) for their cloud storage plan. 6. It can't record your video 24/7. I was prepared to pay for their cloud product that gives you 7 or 30 days of storage until I found out that it only saves a few seconds when it sees an alert (which is almost never) and not 24/7. I was hoping to use this in case anything was ever messed with around the house I could rewind the video and see what happened but that is not possible. I will not be paying for the cloud storage. Do not be fooled by the 4.4 star rating with 27,000 reviews. They deceptively listed this along with their old school "dumb" keypad which I'm sure was a great keypad and the one I wish I had bought. Amazon should not allow this type of thing. Be sure to read the reviews for the video keypad if that is what you want to buy. Things it can do. 1. Open the garage door when you enter the code on the keypad. 2. Show you a live video of the camera. I do not recommend unless you only need these 2 things.

I love this garage door keep pad. I previously had Craftsman door opener. But this product works very well with my Craftsman garage door opener! It was easy to set up and use! Now I can see who is at my garage anytime!

Bought this while on sale for $39! It’s so all worth it! Easy to install though the screw on manual opener doesn’t line up - but no big deal. Also It has 1 month free trial for video and recording. It was indeed time consuming to connect this to our garage door opener but make sure your garage opener has a MYQ app Bluetooth connection or else it won’t work - follow the instructions carefully also. The timing is important. Overall, it is worth it —-I havent tried the inside regeneration yet though for Amazon drivers lol —-now I’m thinking of getting the chime bell while this was only for $24!

Overall, this is a nice device. It paired with my door opener and operates the door just fine. The camera and remote access works nicely. I installed the MyQ app on my phones and my tablets. Then, something changed on their web site and I can no longer log in. I get Error 401.122 on all my phones and tablets. I sent an email to customer support with no response. One phone is still logged in and works. I suspect if I log out I will never get back in again. Right now, this camera/keypad is useless until they fix this problem. From what I saw from internet searches, they contracted with a web site provider that delivers enhanced security. Apparently the security is so strict that nobody can log in. Others have been waiting weeks with no response. Further, this camera/keypad used to work with third-party home automation apps. The company changed their API to block access so this device is no longer usable with home automation systems that used to have a functioning app or plugin. Update 11-22-2023: I contacted MyQ support by phone. The agent escalated my problem to Tier-2. They were supposed to call me back in a few hours. It's been 2 days with no response. I will have to start over. More info: My Apple phone and tablet can log in fine. All my Android devices give the Error 401.122 when I attempt to sign in. These are on Android 10, 12 and 14. So far that's MyQ ignoring my web request for support and a no-callback on a phone request. Update 12-05-2023: I contacted MyQ support by phone a second time after completely ignoring my first request and getting no return call from Tier-2 support as promised. My second call was a repeat of the first. I can not sign in to the MyQ app with any Android device - two phones and two tablets and also fails with the BlueStacks 5 Android emulator under Windows. My three Apple devices work fine. Error 401.122 when trying to sign-in. The agent asked me to do the same things as before with no success. He then said he would escalate to Tier-2 support. I am not encouraged that I will get a callback. Nobody there is interested in helping me or maybe they made a decision with a third-party that enhanced security and blocked Android users and they can't fix it. It used to work when I installed it. Once I logged out I could never log back in again. At this time I would advise anyone considering this MyQ garage camera for use with an Android device to run away as fast as you can. Don't waste your money. Update 12-09-2023: Still no callback from MyQ Tier-2 customer support. I still can not log into the MyQ App with any of my Android devices. Still getting Error 401.122 when trying to sign-in. Funny, they did contact me by email with an automated customer satisfaction survey after I talked to the Tier-1 agent. I felt badly to provide poor ratings because it did not apply to the Tier-1 agent who tried to help me and referred me to Tier-2. I am ready to give up and take my losses. I ordered a generic keypad to replace this MyQ Camera/Keypad. Too bad. It could have been a nice thing to have if it would work like it did before they "upgraded" their web site security and locked me out. Update 12-11-2023: I finally received an update from customer support after I expressed my frustration in their automated survey. They gave me the version numbers of MyQ and the Android components that were required. They also said the phone can not be rooted. I wish they told me this a month ago when I first asked for help. I was able to log in to the MyQ app by adding the Play Integrity Fix module in Magisk. At least they finally contacted me. I was getting ready to dump it. Now I just have to remember to charge the battery! Final Update 12-12-2023: I exchanged a few emails with Tier-2 support. He was very apologetic and wanted to use my situation to help improve the performance of the teams of whom I first interacted. The conclusion to my problem is that after MyQ security updates the MyQ App will no longer work with rooted Android devices. This is unfortunate but not unreasonable. They can choose to only support standard configurations if they want. I was able to configure most of my Android devices to work with the MyQ App again. The key was to add the Play Integrity Fix module to Magisk. I was not able to log in to MyQ using the Android Bluestacks emulator in Windows nor was I successful with an unrooted Amazon Fire 10 tablet using Fire Toolbox. All my standard rooted Android devices can log in. I also understand that Chamberlain closed access to their API. This means that third party apps such as home automation integration plug-ins will no longer work. I understand why they want to block third party access for security reasons or to control access to resources and that's their right. They want to maximize revenue by funneling access through their own app including promoting subscriptions to services. Again, that's their choice. I am raising my overall rating from 1 to 3 because of their eventual good faith effort to provide support.