Question 1

Does this hipad max tablet support google widevine l1? android 12 tablet?

Accepted Answer

Dear customer

Thank you for your question about our CHUWI latest Hipad max tablet.

Yes, Hipad Max tablet has a Google Widevine L1 certificate, the highest level of security for copyright protection of multimedia content on Android devices, you can now enjoy real HD quality videos on streaming platforms like Netflix, Prime Video, HBO, etc.

This Android tablet is equipped with the latest Android 12 operating system. It features a completely redesigned user interface that is more expressive, dynamic, and personal with updated shapes, light, and movement. Android 12 is designed to protect your personal data with powerful and easy-to-use new privacy features, a new privacy panel that provides a clear and complete view of when apps access your location, camera, or microphone.

This gaming tablet warranty is 12 months. If you have any questions about this product, please get in touch with us at any time. CONTACT US: Login your amazon account > choose "Your orders" > find the order ID > click "Contact seller".

Have a nice day!

Sincerely,
CHUWI

Question 2

Hi I have a question/problem with this tablet. My chuwi hipad max auto turn on when I charge. it will reboot when turn off as long as  it charging.

Accepted Answer

Dear customer

Thank you for your question about Android 12 Hipad tablet.

We have consulted with the product engineers and they said that this is normal. The programming scheme of this tablet is that the machine will automatically turn on when it detects that the adapter is plugged in.

For any other questions about this game tablets, you can contact us via after-sales email or Amazon, and we will give a quicker response. (customer@chuwi.com) CONTACT US: Login to your amazon account > choose "Your orders" > find the order ID > click "Contact seller".

CHUWI offers a 3-month exchange service and a 1-year warranty, we will always be here for you.

Merry Christmas and Happy New Year! ❤️

Sincerely,
CHUWI

Question 3

How many Android updates will this receive? How long will it get security updates?

Accepted Answer

It's automatically updated, I have not reviewed the data.

Question 4

Is this tablet upgradable to Android 13?

Accepted Answer

No. And worst customer service on the planet. They are based in China and you have no recourse when they ignore you and keep sending meaningless text chat pre written replies that have nothing to do with your question or problem! Avoid this company..

Standing screen display size	10.36 Inches
Screen Resolution	1920 x 1200 pixels
Max Screen Resolution	2000 Pixels
Processor	2.4 GHz
Graphics Coprocessor	Adreno 610
Chipset Brand	Qualcomm
Card Description	Integrated
Wireless Type	802.11n
Average Battery Life (in hours)	8 Hours
Brand	CHUWI
Series	CHUWI HiPad Max tablet
Item model number	CHUWI HiPad Max tablet
Hardware Platform	Android 12
Operating System	Android 12
Item Weight	15.5 ounces
Product Dimensions	9.7 x 0.3 x 6 inches
Item Dimensions LxWxH	9.7 x 0.3 x 6 inches
Color	Silver
Rear Webcam Resolution	8 MP
Processor Brand	Qualcomm
Computer Memory Type	DDR4 SDRAM
Flash Memory Size	128 GB
Power Source	Battery Powered
Batteries	1 Lithium Ion batteries required. (included)

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CHUWI 2023 HiPad Max Tablet 10.36'', 8GB RAM 128GB ROM, Snapdragon 680(2.4GHz), Android 12 Tablets, 1TB Expand, 4G LTE, Octa-Core, 8+5MP Camera, 7000mAh, 2000 * 1200, BT 5.0, 5G WiFi, Silver

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