HG Cement Grout Film Remover

So, I put high gloss dark grey tiles (10cmx10cm) on the kitchen walls around the back of cooker and sink etc, was looking amazing! Then grouted with a charcoal grout. Was told to leave it 1.5 hours before cleaning last of grout off. I left it 4 hours thinking I was doing good leaving it longer..... WRONG! I was left with a misty patch on every tile. I panicked, thinking I had scratched them or done something that meant they were ruined, I cried! Then went on-line to see what if anything I could do. Discovered I probably had grout haze/film/bloom. Bought this product but the instructions seemed to be meant for floor tiles. So I made up my own instructions. I did each tile separately. I used a small paint brush and applied water and then the undiluted HG solution, left for 30 seconds and then wiped with a wet cloth and then buffed up with a soft dry cloth. Am sitting here looking at my gorgeous shiny tiles. This product works. No scrubbing involved. Took all morning as tiles were small and there was many of them and I did choose to do each one separately because they were on the walls. I cannot recommend this product enough. And all for under a tenner.

We used some lovely quartzite mosaic tiles in our kitchen, but although I knew they would need sealing, I didn't realise this should have been done before grouting them. The grout penetrated the pores of the unsealed tiles and left a white bloom even after we had scrubbed as much off as possible, covering the sheen and colours of the tiles. So I tried this grout remover and was pleased with the results. At first I used it very cautiously but actually I found it was more effective at a higher concentration than advised on the pot, and when scrubbed in with wire wool,it did remove the bloom without affecting the grout between the tiles. I had also expected it to smell strongly but actually it had very little smell at all. The tiles are now clean and attractive. The job was quite hard work, needed a lot of scrubbing, but I would recommend this product.

We tiled this floor but unfortunately didn’t clean the grout on time and it created this misty dust covering the whole floor and when we mopped it, it looked great but when it dried it looked terrible and it lost it’s colour. This was good stuff. You still need to work at it but we’d bought other cleaners and they never worked well and HG was the only product that nailed it (thankfully as we were starting to worry). Thank you.

I spent a fortune on beautiful frosted glass tiles to cover a large area around my bath/shower. When finished I asked the tiler what to do about the grout haze (as I now know it's called!) that covered the tiles. He said that it would come off naturally over time; not having had anything tiled before, I just believed him. Fool. Anyway, over a year later I've experimented with everything I can find to try to remove it, all the time thinking that I should have just gone with normal tiles and even considering getting the whole thing done again. Then I found this product and, deciding I have nothing to lose (it can't look any worse, can it?), I just attacked the tiles with a kitchen sponge/scourer and the concentrated, non-diluted product. It was like a small miracle occurred in my bathroom (and I'm not a religious person)! The haze lifted, the tiles are undamaged and it took absolutely minimal effort. Would I recommend this product? In a heartbeat. I'm waiting for the HG grout cleaner to arrive today and I'm actually excited to get going on the grout!

okay, so the packing arrived crushed but the item inside was perfect, with no leakage or damage to the bottle. i used the product as instructed on the bottle on both matt finished tiles and on gloss metro tiles. the best result was found on the freshly laid metro tiles whilst the matt tiles have been down for a month. i would recommend this product as it works well to clean up the haze but i would say use it on tiles sooner rather than later for best results. Review edit: i have some weeks later found that the grout line have begun to crack so will need to be rerouted, also after using this twice on matt tiles i still have a small amount of haze that will not shift.

After trying what seemed like everything to remove the residue from our new bathroom tiles I was beginning to pull my hair out. I did some searching and came across this product on Amazon. I decided to give it a go but was still sceptical. I read the instructions which said to mix 1l to 4l of water. As the bottle only holds 1l I didn't want to put all my eggs in one basket so I took the advice of another reviewer and applied it neat with a dry cloth. It was amazing. I just wiped it on straight from the bottle and the residue came off. obviously if you have a huge area to do mixing might be a better option but as I only had a few tiles that had this cloudy residue I was willing to wipe each individually.I cannot recommend this stuff enough. I was so annoyed that our nice new bathroom looked scabby when the tiles were dry. No they tiles look great as they are intended to. Great product.

We purchased this to remove group residue from our tiles. We used a 1:1 dilution but this did it remove the group which had dried on. We used a sponge scrubber to add a bit of elbow grease and although it remove some it did not take it all away.

Works well for thin grouted layers/films but not where that are large clumps (had to scrap/chisel these off). Can be very messy to use and needs a lot of water to clear up.