Matrix Plus Robot Vacuum & Mop Combo, 60-Day Self-Emptying, AV2610WA

I’m going to use talk to text to make posting this review easier. I have a lot to say. We live in a modular home so that is to say my first floor has actual rooms. It’s not a nice open floor plan. We have two medium sized dogs and one cat. We are a family of three. Keeping up with the cleaning has always been difficult. After doing a ton of research and talking to a ton of people, we decided to go with the shark matrix two in one vacuum and mopping system. I read dozens of reviews on Amazon and other websites. 100% highly recommend this. Just be patient when you get it it’s not as easy as just plug and go. The box comes with no actual instruction booklet. The setup is just printed on the actual inside of the box. Of course it instructs you to download the app to use the vacuum. The app is easy to use once you get used to it but it’s not as user-friendly as you would think. Set up the vacuum, familiarize yourself with using the mop part of it and installing it and taking it off and filling it. We also bought the solution however, nowhere on the solution bottle, the website or the app does it tell you how much solution to use whether you should only use all the solution or if you are mixing it like a concentrate. We vacuumed the house old school before we set it all up because we knew this was going to be our daily go to way of cleaning instead of using our Serena. We picked everything off the floor and made sure all of the furniture was exactly the way we always keep it. We set it all up and it did. It’s first round which was just mapping the entire area. The next day we were ready to use and I had it vacuum the first floor. It was great. The only complaint I have right now is that it’s squeaky as heck and I don’t know why, but I’m sure a little bit of WD-40 can actually fix that when it came time to mopping, it does a great job. When doing my first floor, you do have to refill the mopping portion halfway through, which is to be expected given the size of the first floor of my house. I did notice after the first couple weeks that as much as it advertises it won’t get stuck on chords or under or something or around something that it did so I had to block off under my TV with my kids toys until I really played with the app some more. Then I decided to re-map the first floor and we picked up everything. We put the chairs on the tables, picked up the garbage can, absolutely everything and we had it do the mapping again. since we did the mapping again we have noticed a huge difference in its efficiency. I had read that sometimes you do have to do that if you notice it’s not performing the way you would like. Overall, it’s only been about two months but we are super thrilled with this purchase. We have bought other shark products as well and just overall impressed with shark as a brand.

Since we bought this in late November, which I suggest getting since it was newely half off its retail price of 600 (gotta love black Friday), I have only had to get out the old vacuum once. I was worried that we would have to get it out more than that to get under our cabinets in the kitchen, but that is luckily not a problem. If I see something under there now I just push it to the middle of the floor if I know shark is going to clean that day. So here we go... Pros: -it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal). -it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping. - I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household. - if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months. - some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on. -you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time. CONS -speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon. -carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect. -it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective. -this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me. Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful. 1 year update: Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly. Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum. Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation. Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max. Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.

We have a fairly messy house, 4 kids, 4 dogs, and 4 cats. Everyone has long hair, and I am disabled, so unable to keep up with the house. I never thought we'd be able to use a robot due to clutter. My sister recommended one, so I started looking. I got this, I didn't get too helpful, I was sure I'd be sending it back. PROS: - My floors are clean, lol. The living room carpet has never looked this good. The kitchen floor looks great! The cat litter that gets spread on our bedroom floor is gone. - When it gets full, it takes itself to its base, empties, and picks up where it left off. - If the battery is about to die (15%), it goes back to its base. - When it empties into the base, the base holds the same amount of dirt as my full-sized, upright Dyson. I've only emptied it 3 times in 2 weeks of daily use, and 2 of those times were when the floor was in rough shape before we got it in better shape. CONS: - It takes FOR-EV-ER to set this thing up. Having it map the whole house and then fine-tune each room was a nightmare. It took hours, like 8 of them (not all in one go). Even now that it's mostly set up, I STILL have to tweak some of the areas. - We did have issues with the hair getting caught in the roller the first few times we used it. It will stop and say, "My roller is stuck." You turn it over, press 2 clips to take the roller out, cut the hair, and put it back. It takes seconds. - It doesn't do corners or edges at all. You're still going to be using your upright vacuum hose for those areas. - The mop setting is good for maintenance cleaning, but it's not going to get any marks off. We ended up doing a good clean of the kitchen floor to get stains up, and now we just use the robot to keep it clean and smell good. - It can get loud. When it goes to its dock and empties, it's VERY LOUD, about the sound of a regular vacuum, but it only stays that loud for a few seconds. When it's sweeping/vacuuming our tile floor, it is pretty loud. Not quite as loud as a regular vacuum, but it's loud. Barely noticeable on carpet. - It's not the best at navigating some things. Some things I know it can fit under it will look at and go around, other things I know it can't get past (8 chairs at the dining room table), it will die trying to get around. It is all in and ready for war with those chair legs. Very often it will get itself in, but it has to be helped out. Overall impression: I am disabled, and this is a lifesaver, game changer. I paid $350 for it, and I feel I got my money's worth. It's not perfect, you're still going to need to take care of corners and stains, but for everyday maintenance, it's great. The app kinda sucks, but not as bad as some of the other comments are saying (maybe they did an update). Setting it up was complete BS and a total nightmare, but once it's done, you never have to mess with that stuff again. I would buy again for $350, not sure if I would buy for anything higher, it would need to do corners and edges a bit better to get me to pay more.

Update 12/29/2025: if i could give a zero i would!!! ok, the warranty ran out November 2024, the unit has failed. It started to act up a month before the warranty ran out. I cleaned it, new filters, new rollers, did regular maintenance work, it still failed. I was told by a Shark rep after going through the steps to fix , and it can not be fixed. I was offered 30% off buying a new one from Shark! I paid 349 plus tax for a vacuum that only lasted a year with normal daily use in our home!!!! I have had Shark vacuums in the past, with no problems, so i stuck with Shark on the Robo Vac, and that was a big mistake to do so!!!! What a rip off!!!!! Now i am out a vacuum! Back to a broom and dust pan! It does not fail in a year nor cost almost$350!!!!! ------------------------------- OLD review: I did not get the highest model, but being a lover of shark vacuums I did purchased the self cleaning vac mop model to see if i would like a robot vac. All I can say is WOW!!! We have 2 dogs whose job is to shed, 4 cats, a cocatoo, hubby and kids. The first picture is random run, the second was from after returing to dock to empty and then back to point it had stopped at to finish. The 3rd is from a whole house programmed run. 4 rooms, 1 bath and hallway. The last one the pad from cleaning one room with the mop function. That blew my mind, it is not a frequently used room and had been washed a couple days before. Using a broom or cordless stick vac(not Shark, was a bad girl, i can say it will soon be replaced with a Shark version, no more straying from Shark)it looked like i could make a toupee daily!!! This robot vacuum 3 toupees in one cleaning! This was on normal mode, may try matrix next time and see what she finds!!! Love how she mapped the rooms, it was very accurate and let's you know the size of the rooms, and also the size of cleaning it does. It was very impressive!!! The mop feature worked great too. I have no complaints, no streaks, dried quickly and was not sticky. My goal is to get the shark robot vacuum wet/dry model that auto fills cleaning fluid too. I can not believe how much crud it finds and how clean the floors are. I do have some furniture it can not go under, but it does get under enough to help control dust bunnies, especially if able to go around the full piece of furniture. I will see if this helps lessen dusting since the floors are so much cleaner. It really is not that loud when it empties itself. Very quiet when working. I love that she can be programmed her to sweep the whole house and she does at 0300 daily. Off she went with no prompts. Could not be easier!!! She loves working nights! HA HA. I am not technically savy, so it took me a couple minutes to figure out the app. But, once I did, a piece of cake to set her up! Now to see if she does hold 60 days of this crews fur and dirt!!! I have confidence in Shark, that it will!!! If your home has two levels you would need 2, I have one room that has a step down into, I just place her in the room, push clean and off she goes. I am impressed that my floors do not look like they need to be swept again a few hours afterwards. I do not have carpet, but i do have a dog rug that absorbs all with shag pile under their food and water bowls, and she goes right over it! Its time to put the one down by the front door like that one, and I am pretty sure she will not have a problem with it. I am very happy that "Rosy" loves to keep my floors clean!

Where to start? With the bad, let us get that right out of the way. The mapping is abysmal, truly, we have run Bruce (if you can name a Shark branded robot vacuum, what other name than Bruce would you choose) 25 times, he is nowhere near mapping our house, compared to my brothers robot from a competitor who rhymes with BOOMBA, which did it in three runs. This Shark does not even play the same sport....this prevents me from doing room specific vacuuming. And that is it. Unless you have a multi story house, where this feature is a must have, set Bruce and he will clean you house. Wonderfully. Next, the not so great, Bruce is so mentally challenged. For a smart device, he is pretty dumb, but you want to know something, Bruce is determined. He will get the job done. He may have to fumble and bumble his way about, but he will get it done, and, if you watch, he does get a little smarter each time, just a little, but it is noticeable. Bruce used to do the house in large, long swaths, now he breaks it into one half of the house, then the other, and just the today, a new feature, he went around the perimeter of the house, cleaning the base boards. Small steps. As for his vacuum, top notch, perhaps too good. Bit of advice, if you get your own Bruce, run the beast on low suction for at least the first 4 or 5 runs....another con, Bruce does not know when he has eaten too much, and like a greedy guppy, he dies...locks up and cries for help... remember, I told you Bruce is not bright, but he is a work horse. When this happens, you cannot tell Bruce to restart, he has to start over, and hopefully one of Bruce's engineers will fix this, since Bruce will never know how much he has consumed, he has not the ability. Perhaps a command to send him to his base to empty himself, or a shorter duration than the 30 or so minutes it defaults to. Oh, and the base, the self empty….I am sure robot vacuums before the base were fine, if tedious, since you had to clean them every time….but the base, oh the base is pure genius. Bruce’s base is perfect, we take up with a button, and open it with a button, and never have to touch the refuse. No bag to buy, just push a button, the bottom opens and all that stuff drops out. If you have not noticed, but this family loves Bruce, we are now looking at getting Bruce a skin, to spruce Bruce up a bit…We have had Bruce for a week now, barely, but already Bruce has made an impact. I absolute honesty I cannot recommend this product enough, it works, it has quirks, but it works, and very well. Bit of advice Turn on all your lights until your Bruce gets a good map of the area, he is a camera based robot and needs to “see" the ceiling, mostly, for landmarks. Run it on low the first few tries, while Bruce bounces around the first few runs, then move to medium and so on. Remember, Bruce has no sesnor in his bin, he uses a set algorithm that tells him to go back to his base and dump his load. It is terrible. But his vacuum is great, so he gets too full too fast. I can manage it a little for the quality of his cleanup. Because our house is neither toddler nor robot ready, we did not have all our rooms ready, and so we began mapping with the bedrooms and bathrooms doors closed. This turned out to be a blessing in disguise, the mapping is not great, but it does move forward, slowly. Bruce stared being more efficient in our great rooms’ right about the time we added the bedrooms and bathrooms. Our house, 3 bedroom, 2 bath, 2 great rooms and a heart kitchen, Bruce can do it on one charge now, I think because we basically added one room a day after his initial runs. I think you can tell, Bruce has been a wonderful addition to our home, truly, a robot vacuum was a luxury I didn’t think worked. It works and now I know what gift I will give every new home owner I know. There a lot of options out there, some a lot cheaper, and if those meet your needs, get them, some a lot more expensive, and aside from one specific feature Bruce does not have,( multi floor mapping) I cannot imagine they are better. UPDATED 2/19/20 Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked! Suggestions to others having issues. Delete the map and ( and I think this part is important) run the vac with every light you can on. The robot "see" and makes its map on your ceiling, the more light, the better it see's. To reiterate, my little robot, Bruce, has literally changed my house...cannot recommend enough. Updated 2/5/21 A year later and no regrets. One of, if not, the best purchases I have made for my home. I will state again Bruce is an addition to the house and family, he is almost a pet....a very dumb, but very hard working pet....he is like a toddler...he seems to always want to be where you are... He cleans your floors and carpets...If you are on the fence about buying a robot vacuum...let me put you at ease...buy one, this is no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine. Works great, does what it is supposed to do. The only house I wouldn't think this is perfect for is multi floor homes. Short of that... a must have. 4/28/23 Still the best purchase we have made for our home cleaning. No change there...but a small observation...recently replaced some furniture and changed the layout of our home. We had to move the dock from a north to south orientation to an east to west...and, I swear, it now navigates even better than before.

The one word to describe this product is "AMAZING!!". We keep a very clean house but this Sharp Robot Vacuum & Mop is simply amazing and it will literally go everywhere like completely under all the beds, under couches, dining room tables, under China cabinets and into the most tiny nooks which used to be a pain to manually vacuum. When I say "go under", I mean thoroughly clean as if you were on your hands and knees hand vacuuming the floor or hand mopping the floor right up to the baseboards. To do this good of a cleaning, with a manual vacuum, would mean moving the beds and couches and moving all the chairs out from your tables. Do you remember how hard and tiring that is? To do all that in a 2,500 sqft home, would take 2-3 hours. It is a lot of work!! To sit there and watch this robot work is a marvel, and the "matrix" cleaning system is a blessing as no part of the floor or baseboards are missed, even under furniture. This is such hard work to do manually, it is why most people only do deep cleaning such as this 2-4x per year with surface area vacuuming weekly but with this Shark Robot it can be done 2-3x per week or as often as you need or want it done. Programing it was a piece of cake. The Robot got the lay of our house in one pass and by the way, our house has a lot of "obstacles". Lots!! I wondered if we needed to move anything, but the robot navigated the house better than a person. I thought I might need to hand vacuum under my desk because there is a 1/2 thick glass chair matt there and the space behind my desk is rather tight, with the desk chair and side chairs, with a cabinet and a credenza. NOPE! The Shark Robot navigated it perfectly. It vacuumed every inch of the office, under the cabinet, over the glass matt and behind the desk in the cubby where your feet go. I was blown away in awe and amazement. I even used the white glove test behind my desk and not a speck of dirt. We also have a lot of area rugs and the manual vacuum used to always get stuck on them and jam. I wondered if we were going to have to remove all our area rugs. We probably have 10. (Moving them would be a lot of work too). NOPE! The Shark Robot navigated everyone of them and cleaned them thoroughly. No jams and no stops. The Shark did GREAT! This Shark Robot Vacuum and Mop has exceeded my wildest expectations. I read hundreds of reviews and research the heck of the Top 10. I am glad we chose the Shark Robot because it has been great!! We have two dogs and all luxury vinyl flooring and porcelain tile throughout the home. We also have about 10 area rugs and (2) 36" x 45", 1/2" thick glass floor matts, and the Shark Robot navigates over them and cleans them thoroughly. We also allow the Shark robot to clean the entire house. We do not have any "no-go zones". Though, they can be programmed in, if you desire, we wanted the entire home vacuumed and mopped. The noise level is noticeable but not as loud as a regular vacuum. I work from home and I am on the phone a lot. The noise does not distract from my calls. An outside grass weed eater or blower is far louder. (Those will disrupt my calls, but the Shark Robot sound does not distract). You can also easily watch and listen to the T.V. even when the Shark is in the same room; it is not distracting. A few other super cool features are that the Robot will call out or beep when it is returning to the charging and docking station. I LOVE that it knows when to return to its charging station and when it needs to empty itself. It even has a self cleaning function at its docking station. The makers of this robot have thought of everything. The app on your phone works like a charm. The Shark Robot is super smart and learns quickly. It will pick up things that my manual vacuum rejected such as popcorn kernels, dog food pellets, peanuts (without the shell), as well as all manner of dirt, grime and paper scraps as well as dog hair and fur. I think the price we paid was a bargain in terms of the quality of the machine and its capabilities. You just can't beat its cleaning capabilities and the fact that your time is freed up to do other things while the Shark Robot does a thorough cleaning. (My first job right out of college 30+ years ago was working for ServiceMaster managing the cleaning of hospitals. It was super tough work getting those hospitals spotless and clean, but I am afraid to say this Shark Robot (had it existed then) would have replaced us all and done a far superior job. Not beating up on us, but the Shark Robot NEVER tires; people do. This Shark Robot vacuums and mops at its highest capacity and with maximum accuracy all the time, and on-demand, and never tires. It is going to do a super cleaning job every time you need it to and on-demand night or day. It is simply amazing!! We rate it A++!

When it decides to work it does a great job...however, I have owned this vac (well I had to get a replacement on the first one because it stopped mopping hint: make sure to get the warranty!) for a few years now. I have a 2900sqft home with all spanish tile so this vac seemed like a chore saver to me. Here are the things that drive me crazy about this shark robot mop vac...I send this thing out to clean the 3 main rooms of my house everyday...living room, kitchen and primary bedroom some days it will go through them with no issues under a hour. BUT then there are the days moreso than not, where this thing will get itself stuck in a place it shouldn't be in, OR it can't figure out how to turn around and that it can't go through the wall or climb up the fan and plant stands. Mind you EVERYDAY it cleans these rooms so for it to brainfart from day to day seems to be linked to how often "they" update the app. After years of dealing with these issues, I have noticed it does act up every time I there is a tiny change in the app. And believe me NONE of the updates are life changingly helpful...Things that I wish it could do after and update? would be if it can't get to a spot to ignore it and move on, not sit and try until the battery runs out, second be able to map one room, if you move ANYTHING a hairs width in any direction this thing FREAKS out! So if you like to add stuff to rooms, or rearrange know that you WILL HAVE ISSUES...unless you want to clear the way and remap the ENTIRE house AGAIN just for removing or adding a piece of furniture (or whatever new item you add) in ONE room. To be able to tell it to run horizontal or vertical would be helpful...but this is not available. Also, I tend to just run mine with the mop seems pointless to me to run the vac alone but in the very rare occasion that I have switched to the vac only backside, I have ISSUES for days, when I put the mop backside back in....the thing can't remember what to do or where to go...it also causes some kind air lock or whatever in the mop backside when you put it back on and you spend a day or two trying to get the water to come out again....Let me say when it works it works great, but I find myself saying a few times a week for the $500 price tag for this I expect way less trouble. Also there is an option to "schedule" a clean but it only does the WHOLE mapped area you can't just pick certain rooms...plus as unreliable as this thing is from one day to the next, one room to the other, you will NEVER want to RUN IT UNATTENDED...I think for the issues this thing should sell for at least half of what it goes for...I wouldn't be nearly as upset at it's lack of performance if it wasn't so over priced!

This is a robot vacuum cleaner. It is not and will not be as good as my canister vacuum. However, I used that vacuum about as frequently as I had guests over and in 2020 that dropped to 0, as the time I spent on my carpet doing yoga increased drastically. As a result I decided to take the plunge and I LOVE my bot vac. FACTS ABOUT MY USE - I have three short-hair cats - I have a 3 bedroom, 2 bathroom house with some spare rooms - My house is "2 stories" with some other weird levels - I have primarily carpet, but some tile, some laminate, and some sheet vinyl QUIRKS/TIPS - The errors don't always make sense. The "something stuck underneath me" error is the most common red herring. Look at the tutorials for cleaning the front wheel (you have to pry it out of the little case), and the main brush (it doesn't get super tangled with hair on the middle, but pet hair does get stuck at each end. - The mapping feature really does just take a bunch of patience and not paying attention. Let it run several times and the map will eventually sort itself out. My bot vac still does some weird patterns on the floor... so I just imagine it's training for the bot-vac olympics floor routine and those unusual paths are worth bonus points. - For me, a dense dusty buildup (gross, right?) started to accrue on the short bristles of the main roller so that then they didn't move like independent bristles. And then I noticed it wasn't as good at picking up pet hair. I combed that off of the bristles and it's unsurprisingly much better at picking up pet hair. - It's pretty dang good at regular cleanup if you take care of it (I do a quick clear-out of the brushes and dust bin after each run, it's pretty darn easy), but it's not stellar at corners and edges especially if you vacuum as infrequently as I do/did. So I got my canister vacuum out and cleaned the edges and corners. No biggie! MY COUPLE OF GRIPES - My map randomly deleted itself one day? I was annoyed because I'd set up some very clever no-go zones that I was pleased with. The bot vac did, however, remember the automatic schedule. Go figure? This was frustrating but again... the bot vac cleans my floors twice a week. It's worth a weird map glitch to me. - One of the latches that you pinch together to hold the dust bin in place is now kinda sticky and doesn't pop back into place. I wiggle it to get it to re-latch. Annoying but again... not the worst fate ever NIFTY FACTS/FAVORITE THINGS - You can have a map of the main floor you use this on (near the docking station) but you can ALSO then pick up the bot vac and take it to another floor or a room that you don't want cleaned on the regular and it'll clean that without forgetting the main map (see above for map-related oddities... unrelated to moving the bot vac). It just returns to where it starts and then sends you a sad message that it can't find the dock until you pick it up and take it back - This isn't a feature of the vacuum so much as it a bonus side-effect of the automated schedule. I keep the floors in the main area much tidier now then I used to because I know the vacuum runs twice a week and I don't want to have to quickly dash over and pick stuff up so the vacuum has free reign - THE BAGLESS COLLECTOR IS AWESOME. It is so nice not to have to deal with the consumable bags from my canister vacuum, and to not have to worry that it'll fill up if I don't empty it all the time! I've had this now since early December 2020, cleans are scheduled twice a week, and once each week I carry the vacuum to the upstairs or the back room to run, so plenty of cycles, plenty of square feet, and so far so good! I am SOOOOOOOOOO glad I finally got my bot vac and once I worked through some of the quirks, I am very happy with it!

I have received the Shark ION Robit Vacuum and I am totally shocked to see that it is equipped with a 110-120 V AC power adapter. But in UAE we only use 220 -240 V AC. Two things to raise a flag for: 1- Nothing anywhere in the product description says that it will come with a 110-120 V AC power adapter. 2- More than 20 years back, everyone in the world is making only switching power adapters that can handle both 110-120 and 220-240 VAC. So what shall I do now, perhaps throw it in the garbage....

Pésimo producto. Todo el tiempo se desconecta del wifi, no pasa más de un día sin que se desconecte el robot. Volver a conectarlo es difícil, muchos pasos y muy tedioso, he pasado varios días seguidos sin poder volverlo a conectar al wifi y a la aplicación SharkClean. No lo puedo poner a limpiar si no estoy en la casa (a pesar de estar conectado el robot a la red wifi). Si mi celular se desconecta de la misma red wifi que el robot, tengo que volver a aparear el robot y la app. Demasiados problemas de conexión, 1 de cada 5 días lo puedo utilizar, el resto no, es inútil. NO LO RECOMIENDO.

المنتج جيد ولكن الكهرباء 110 البرنامج لا يعمل في المملكة العربية السعودية

So far it is working good Only draw back is that I can't set a time limit on scheduled times. It runs for 2 hours no matter what. It's loud when it bumps into things. Otherwise very satisfied.

El equipo presentó una falla y tanto Amazon y shark respondieron con la garantía.