AECOJOY 13'×10' Patio Awning Retractable Awning Sun Shade Awning Cover Outdoor Patio Canopy Sunsetter Deck Awnings with Manual Crank Handle, Beige

Completely thrilled and satisfied…. Had issues with a broken part, reached out to seller and shipped immediately including an extra. Great customer service, easy set up and installation. Sturdy and quality.

slight assembly but not a bid deal. good in winds 25-30 MPH,quality awning material

Pretty much exactly what I needed. Worked well for what I needed it to do. Losing a star because there was nothing included to stop the wind from lifting it way up in the sir and damaging it. Had to make shift a cable system to it to anchor to house. But all in all. Good bang for the buck

Very well made, great awning for the money! The instructions are not the best but , online video helps ! So far it’s been working great and are pleased with my purchase. Will buy 2 more for over 2 other sets of windows!

First note. The shawning was shipped from California I'm misrouted by the carrier to Pennsylvania and then back to California. Second note. After contacting the seller about the problem through Amazon, the seller said they would have a good solution for me. This was after the item was already 7 days late. On the side note, my guess is a FedEx employee misread the label saying rReading Pennsylvania instead of Redding California. (Partially the seller's fault because they chose the shipper). Third note. When it arrived, assembly was easy enough. Everything seemed to go together okay except for one bracket and the arm appeared to be a little loose where it shouldn't have been since it was already assembled by the company. I thought this may be within their tolerances put it together. Put it up. I then double-check to make sure that both brackets were at the same angle measured with a feeler gauge. Extended the awning and it dropped on the right side about 10 in lower than the left retracted the awning and noticed that the arm didn't retract correctly and was much lower than the other side. And then contacted the seller and said the product was damaged in shipping and its truck across the United States. They asked I send pictures. I've been unable to send pictures and this is the only way I can put pictures up this through the review process. This after arriving more than 10 days late.

The price is great. The final product appears to be good. But the assmbly and installation is challenging. The arms are spring loaded with a single elbow to keep the awning tight when extended and rolled up. At one point in the assembly instructions, you cut the straps restraining the arms. Be careful, when I cut the straps, the arms got bent. I had to put everything back into place and raise the angle quite a bit on one side to make it even. If you are not mechanical, you will need a mechanically minded friend. Otherwise, this might be a risky purchase.

Perfect addition to our house to enjoy our patio

This is the second awning we've purchased from this company. Several years ago we bought the 8' wide awning and have been pleased with it. The awning held up well. We'd made some adjustments to the patio, and wanted a second awning to supplement the one we already had. Of course I went back to the same company. It arrived in record time. Again, the materials used are high quality. And while not entirely easy to assemble, we were able to put it together in a couple of hours. However, there were some issues. 1) one of the mounting bars (which on this model have to be put together as they're in two pieces and would be too long to ship in a single piece) was the wrong one. The company had shipped us two RIGHT hand bars instead of a right and left bar. We were able to make it work, but it required drilling additional holes in the other end to be able to attach the screws. 2) one of the adjustment bolts was cross-threaded. Again, we were able to make it work by tapering the end of the bolt, thereby grinding off the ruined threads. And 3) the two nylon washers that keep the moving arms separated were missing, requiring a trip to the hardware store to find 2 nylon washers that would fit (about $0.59 cents for both - but a nuisance nonetheless). It's up now. It's functional and serves its intended purpose. A little tighening up on the distribution side of things and this would be a 5-star review.