does alarm lab have customer phone support? I purchased this same dialer from discount treasurers did'nt understand the limited instructions.

The product does not have direct phone support. I had a problem accessing the web page to set up my text messages and voice computer generator messages and contacted Discount Treasurers, they indicated that they would get me a contact for support but before I received that information I figured it out myself. You have to enter the web page correctly "http://ftpalarm.com:9000" and then enter the phone numbers and text and voice messages you wish it to send out once a 12volt DC signal is received by the dialer. You can access the web site anytime and change the messages you wish for it to send out.

I have satilite internet service. Will this dialer work with this type service?

should work with any internet service that is live 24/7.

Do you need to download a file to windows for this to work? Downloaded from company website and stated not safe?

No download of any file is necessary. You have to go to their website and enter info to make the dialer function.

Does laptop have to stay connected once the setup is complete?

No. But the device must go into the router. I don't have the device connected to the computer but directly into the router. The router must be connected to the internet and powered up.

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IP Auto Alarm Dialer: Calls your Cell Phone using your Router

IP Auto Alarm Dialer: Calls your Cell Phone using your Router

Product ID: 438098569

Details

Battery description
Alkaline
Brand
Alarm lab
Colour
Metallic
Compatible devices
mobile phone
Power source
DC Powered

⚡Ultra-low 100mA power

🌐Plug & Play Ethernet

📞Calls 10 numbers simultaneously

€ 337.82

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Description

🔔 Stay Connected, Stay Secure — The Smart Alarm Dialer That Never Sleeps

ENERGY EFFICIENT SECURITY - Consumes just 100mA at 12VDC, delivering powerful alerts while keeping your energy footprint minimal.
MULTI NUMBER INSTANT ALERTS - Simultaneously notifies up to 10 contacts via calls or SMS, ensuring your security circle is always in the loop.
SEAMLESS ETHERNET INTEGRATION - Connects instantly to any internet-enabled Ethernet port—no IT headaches, just pure plug & play.
UNIVERSAL ALARM PANEL COMPATIBILITY - Works flawlessly with major brands like Honeywell Vista, ADT, and DSC using 9-24VDC siren outputs.
ZERO MONTHLY FEES WITH FREE CREDITS - Enjoy 500 free voice/SMS alarm credits annually—premium protection without surprise bills.

The IP Auto Alarm Dialer is a sleek, plug-and-play device that connects your existing alarm panel to the internet via Ethernet, enabling instant voice and SMS alerts to up to 10 phone numbers simultaneously. Compatible with major alarm systems using 9-24VDC siren outputs, it offers 500 free annual call/SMS credits with no monthly fees, all while consuming minimal power (100mA at 12VDC). Designed for effortless setup and reliable security notifications, it’s the modern upgrade for any home or business alarm system.

Specifications

ASIN	B00WF9Q6PW
Alert Type	Motion Only
Antenna Location	Home Security
Assembly Instructions Description	No assembly required. Plug in the Ethernet cable to a live internet connection and connect the siren output cable to your alarm panel.
Best Sellers Rank	275,322 in DIY & Tools ( See Top 100 in DIY & Tools ) 480 in Home Alarm Systems
Brand	Alarm lab
Colour	Metallic Silver
Compatible Devices	mobile phone
Compatible devices	mobile phone
Connectivity technology	Ethernet
Connector Type	RJ45
Control Method	App
Customer Reviews	4.7 out of 5 stars 7 Reviews
Included Components	Siren
Installation method	Screw-In
Installation type	Screw-In
Item Weight	0.11 Kilograms
Manufacturer	Alarm Lab
Model Number	5823718732
Network Connectivity Technology	Ethernet
Part Number	AL-IPD-200
Power source	DC Powered
Sensor Technology	Contact Sensor
UPC	616453967304
Voltage	18 Volts

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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€ 337.82

Duties & taxes included

In stock

Sold byAmazon NetherlandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Netherlands.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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