Ice Maker, Commercial Ice Machine,100Lbs/Day, Stainless Steel Ice Machine with 48 Lbs Capacity, Ideal for Restaurant, Bars, Home and Offices, Includes Scoop

Let me start by saying I own a lawn company and have two crews. They needed ice water jugs during summer months so I decided to buy an ice machine. Thought name brand was the way to go. I bought a scotsman. It was over $1300. Ran constantly, was noisy and really didn't produce that much ice. I did like the quality of the ice that the scotsman produced, solid clear cubes. Then it just crapped out right after scale removal and sanitation it just quit making ice. The new ice maker was very easy to set up. I already had everything ready from previous machine. Started making ice right away. I turn it on before I go to bed and in the morning it has already filled the cabinet and stopped producing ice. I then turn it off, fill the water jugs and leave it off until night. I wish I had bought this one to start with. Have had it for a few weeks and it performs wonderfully. Check back with me next summer and I will let you know how it is holding up. I was hoping to add to my review. I was going through and reading some 5 star reviews and there was more than 1 person talking about reclaiming and reusing the drain water from the holding tank. I wanted to warn that this is a bad idea. Unless you can sanitize the water coming from the drain, or maybe you are constantly sanitizing the holding cabinet, even then are you sure that the reclaimed water is as clean as the tap or bottle water you are using. This water is meant to be discarded. There aren't any resturants that don't have their holding tanks centered over a drain or connected to one. Reclaiming drain water and reusing it just isn't done it's not sanitary. If you want to use it to water your garden that would be fine.

Don’t buy, too risky for the money. I have never written a bad review on Amazon before but I have also never encountered a non-responsive, unprofessional vendor in all my years of Amazon orders. Had the machine since August 2023. First use got the E2 error. Instructions say if unplugging and plugging back in resolve, no bug. That action clears it so all’s good. Makes ice reliably until beginning of October, then stopped pulling water in, intermittently flashing E2 again. No obstructions, nothing. Past return window on Amazon. Reached out to vendor via email, receive canned response “please send video”. Paperwork said it could be some kind of gas hazard so we didn’t leave it hooked up. Dismantled it. I reply that it’s this code, canned response again. Numerous times all I get is this auto-reply. Calls go straight to voicemail and no one returns the call. Amazon has changed policies and are no help at all either, sadly. So now we’re out $300 and have a useless machine taking up space.

Update: I changed my star rating to 5! Seller text me directly offering to help address the issue! I really appreciate the effort from this seller so therefore am changing my review! The ice machine has been great, making tons of ice! Issues arise and I’m glad the seller is going to do what’s needed to get it back functioning properly! Former review/question. This ice maker has been functioning perfect for 6+ months and now it all of sudden is not releasing the ice into the holding tank. It just continues to try to make more ice. Anyone had this issue and know a solution?? It’s also giving a E2 error. I have looked through the manual and contacted Amazon for support with no solution.

The instructions are useless. It worked out best when we put the ice maker on top of a cart with a three gallon water bottle under it and a five gallon bucket for the drain hose. The ambient temperature is critical to successful ice making; ideally the temperature on the ice machine should be between 71-78 degrees. Too cold and the ice won’t dump. Too hot and it melts. Three gallons of water fills the holding bin in two hours. The machine must run for a bit when you first plug it in to get cold enough. The noise from the dumping ice is loud. A very good investment if you use a lot of ice

Ok, I love this ice maker but there are a few quirks that need be known to those wanting to buy one. First, this is made to be hidden under a counter top or behind a bar. It’s kind of an eye sore sitting in the middle of my kitchen but I plain on building a shelve to hide it in. Second, the instruction pamphlet’s that come with the ice maker has a lot grammatical errors and are a little hard to understand. Especially the area pertaining to the timer delay portion of your ice maker. Third, on the first day I used the fill with external bottle technique and the ice came out crystal clear and tasted amazing. Had a full harvest within several hours but it used a lot of water making ice that way. I am an engineer so was able to tap into my fridge water line and add an inline filter for the supply line to ice maker. Now I still get the same amount ice as before but it’s not as clear as before. As a HVAC tech I know that this means there is possibly contaminates in the water or air. I guess one could solve this problem by investing in a good quality water filter. Fourth, and this is my biggest complaint. You can see by the pictures that I had to add an external pump to remove the water from the ice bin as the ice melts. This is not a cooler that holds the ice for days on end. I would have thought the manufacturer would have tried to reuse the water as it starts to collect at the bottom of the tank. This ice maker is made to be tied to a sewer drain line so that the melted ice water can be removed from the ice storage tank. I tried several different ways to drain the tank by hand but it makes a mess in doing so. I now use a water pump bought off of Amazon. The gravity fed water flows out of ice tank and into a small pump. I reengineered the pumps water outlet line to supply the unused water into my dogs water bottle. Again when I bought the unit I hoped the ice maker would reuse the water to make more ice but I was wrong. . So in conclusion I would say the ice maker performs to the quality as sold and I'm happy with my purchase but in a world where water is so precious I would like to see the melted water somehow get reused to make more ice. Also with the user manual please correct the grammatical errors and give a better description of operations on how the settings affect the operation of the ice maker.