Lenovo IdeaPad Slim 9i 14" 4K UHD Touchscreen Ultra Business Laptop, Intel Core i7-1165G7 EVO, 16GB LPDDR4x, 512GB PCIe SSD, Backlit KB, FP Reader, Thunderbolt 4, Windows 11 Pro, Shadow Black

I bought this and within days when I finally got to setting it up, instantly noticed problems. First touchscreen didn't work at all, Touch pad didn't either. Had a difficult time just going though general setup. I knew something wasn't tight from the start. Then it started flickering, and got rapidly worse. I contact seller, he gave several suggestions, which of-course didn't help. He did release a return slip for me. Which I was pleased. I really like the communications from the seller and their quick response. I'm not sure about my particular laptop I was sent or if Lenovo could have produced a dud here. I will be looking for another laptop, I've had good experiences with Lenovo laptops in my past, so I will be getting and looking for a Lenovo just not this model.

i was very excited for this laptop to arrive. opened it up yesterday, started setting it up and within the first 30 minutes the screen started flickering to black and having dramatic color shifts. i searched the internet for a bit to see if i could fix this with an update but nothing worked. I reached out to lenovo customer service and they told me they have a customer service ticket for this exact laptop stating the screen didn't work. From what i can tell, this laptop was purchased by someone else who found out it didn't work so they sent it back, the seller then sent it to me without resolving the issue.

The media could not be loaded.  endless random clicks on the pad track, and they cannot be turned off, they will be with you all the time this is some kind of madness I wanted to smash this computer and send to the inquisition those who invented this pad track, they are just sadists who know no mercy! And also black it’s not black like amoled black ! This completely trash product it’s not cost fair 800 or 1600 usd ! MacBook better solution any way ! Apple care about user experience always! Lenovo not !

I originally bought this and noticed when I scroll the touchpad makes this griding clicking noise, so I returned it and purchased it again (since I really like the laptop). I bought it from the Microsoft store, had a discount so got it for under 1000.This replacement, also NEW (not open-box, not refurb etc...) same thing out of the box. I have several support tickets with Lenovo. The one time I got on the phone with a rep, he said he's seen this issue before on different models, they have to replace the entire keyboard (which includes touchpad).A brand new computer, both have the same exact issue? Is anyone else experiencing this clicking / grinding noises when using the 2 finger scroll?