5 Years Warranty. Kindly refer:Five Year Warranty includes One-year manufacturing defect which includes service with FOC material input and rests Four years Warranty limited to the only service excluding any material input. Rectification of the damaged products in terms of replacement or repairs of the damaged part of the product will be done within a period of 30 days from receipt of the intimation through email or phone mentioned herein.Warranty does not cover the replacement of the products and user's damage which includes but not limited to physical damage to the products, negligence, cuts, violation of the user's guide any external damages to the products while shifting by self or by your representative and any other damages apart from manufacturing damage.For the remaining Four years from the date of expiry of the First year, Durian shall only be liable to provide repair services in regard to any malfunction or defect to the goods/materials, at the cost to the customer including component cost. Repair and rectification work shall be done on the basis of the volume of the work; if in the event, the repair is of minor in nature, the same shall be done at your place. In the case of major rectification work, the product has to move to our branch Service Centre.Durian does not provide Warranty on the following goods/material arising out of /due to any defects (of whatsoever nature): Rocking chair. Marble, Glass furniture Items, Electrical components, Locks, Accessories.All cost pertaining to Transportation and Insurance during the transit of goods/Materials from Durian authorized Service Centre to the Customer Site/Premises under the said Warranty Term shall be borne by the Customer as per the Invoice raised by Durian.
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