Our easy three-step care system - Clean, Care, Protect is tailor-made for ECCO shoes and can be used with GORE-TEX membranes.
M**1
The perfect kit forECCO shoes
I am the ECCO shoe lover and this kit is perfect to clean all my ECCO shoes.
B**M
Ruined my Eccos
I just used this on my practically new Eccos and it stripped the rubber. I used as instructed. Very disappointed and now my shoes are ruined. I thought by spending a little extra and going with a cleaning kit made by the same brand as my shoes it would keep them looking newer longer. I was wrong. White cloth is useless as it leaves lint all over the shoes. Now I need to buy paint to cover up the stripped rubber.
J**G
Great Kit
Great kit, has everything I needed to protect and clean my ecco golf shoes.
T**S
Not Effective!
Purchased this shoe care kit to protect my Ecco dress shoes. Watched videos on YouTube on how to use the kit items and then went to work. Right off the bat the cleaning cloth shedded lint all over my shoes while using with the foam cleaner. Had to use another towel to get rid of the lint. Used the leather care cream next which left behind a white haze that has still not come off yet. Tried the repel spray next, but the nozzle released large droplets of repel liquid and my shoes were quickly drenched. The whole scenario was a nightmare in product usage. I rewatched the videos (made by ECCO) and sent an email to the company asking for a new repel spray and asking why material didn't work as advertised. Was told to ask Amazon since they were the sellers. I explained that I purchased the kit from the ECCO store on Amazon, but to no avail. The rep said that ECCO always states that you should check the nozzle of the spray before using. Nowhere is that stated...not on the website...not in any of the videos...not in the directions...nowhere. Customer service sucks! Rep then said the repel was water based and shouldn't cause staining...so I decided to try again in hopes of a better outcome.Same results were had...lint all over shoe, large droplets of repel all over shoe, white film on shoes (see photo) and water from a light drizzle wasn't repelled by the spray at all. The water didn't even bead up...just absorbed into the leather...Hope others have better luck with this produce. Oh...and you can't return it because the repel spray is ignitable. Brutal!
R**K
A complete set of tools to reserve my shoes
The contents of this box provides the products needed to maintain the fine leathers in my Ecco shoe collection.
L**S
It works!
Love the tools and products
D**.
Works
Great at cleaning and conditioning my shoes
B**T
Ecco does not stand by their product
I own 2 pairs of Ecco tennis shoes, one white and the other light blue. Both needed cleaning and I wanted to do it right. I found a tutorial on YouTube given by an Ecco representative and he was using an Ecco cleaning kit that included a cleaning foam, water repellent, leather cream, brush and cleaning cloth. I ordered the kit from Amazon. I followed the instructions exactly and noticed the cleaning foam was not cleaning even the simplest of stains. I requested a return to Amazon explaining the reason and they referred me to Ecco instead. Ecco reached out via email and asked for a picture of the shoes. After I sent the pictures they replied:"Thank you for the photo. I am very sorry, but the foam cleanser does not guarantee to remove all stains. I would recommend taking these shoes to a shoe repair business to be professionally cleaned. I am sorry for the inconvenience. "Best regards,MeredithECCO United States Customer ServiceSo Amazon won't take back the kit and refund my purchase and Ecco wants me to find someone else to clean my shoes!
Trustpilot
2 months ago
5 days ago