Elite Gourmet Cuisine Edb-302Bf Maxi-Matic Electric Double Buffet Radiant Burner With Dual Temperature Control, Black

The item arrived damaged, with a huge dent in the side. The packaging was awful as if we received a refurbished item, and not new. The item feels of extremely low quality, I wouldn't trust cooking on this with a high heat as the entire cooker became extremely hot. I have requested a refund two weeks ago, it's still pending. Next I will call Amazon customer service. Update: It's been two weeks and no refund - I just called Amazon and requested assistance. I could not understand the Amazon person's English - I had to ask a office colleague for help. Amazon told me to wait longer although it clearly states a refund would be initiated 3-5 days after returned. I am continuing to try and get a refund, five times I called amazon customer requesting assistance, each time the assistant politely asked to place me on hold and then disconnected the call.

The worst product. The product has stopped working completely and I have no way to get in touch with anyone to help me. Very bad product and service!

The product I received was making a rattling sound as I opened it. Further there were 2 dents on its body. It's body is not made up of any sturdy material and doesn't seem it would have lasted for long by any means. Had to return it.

I got two of these burners (2burners on each) after I tried the first one out and loved it. The reason I got it to begin with is that I have a very large glass cooktop made by GE which was very difficult to clean. And when our son left home and my husband took over his duties of cleaning countertops and the stove top after dinner, he hated it so much, I began to investigate what alternative methods I could use to cook a meal. I first tried cooking everything in the oven and burned myself badly twice! That’s when I investigated getting a burner that I could plug-in like this one. I love it! Yes, it takes longer to heat up to high but I just add time for that. I have never made better omelettes than using this burner and the reason is I can’t hurry along like I used to try on the stove top and then get it rubbery and overcooked! It cooks eggs absolutely perfectly. And everything else perfectly too. I even used it to boil pasta and it worked out great. I just had to give it extra time to come to a boil. So now I use two of these every evening and in addition, an incredible large electric pot for large meals that I want to simmer. For searing and browning food, I have another very large electric pan, as well, so the only time I’ve had to use my glass cooktop was for Thanksgiving when I was making too many items to use the burners. Cleaning that terrible cooktop twice a year for holidays is not too much for our family! So what you should know about these burners, is that they work perfectly, but you will need more time to get it hot to begin with. They are extremely easy to clean and there’s no place for anything to go underneath something that is unreachable. I overboiled some soup and thought that it would be a mess to clean up, but it wasn’t at all! I simply got a sponge and wiped it off. I can’t think of a single thing that I don’t like about these burners which are so incredibly reasonably priced. I hope if you get them that you enjoy them as much as I do!

nice and compact work really good

It’s not a scientific study, but I put 2 cups of cold tap water in the little pot with a lid and turned the smaller burner to Max. It started heating up within a couple of minutes. Full boil at over 200 degrees F by the 10 minute mark as shown on the video. I think it will be fine for coffee, drinks and boiling eggs or soup. I didn’t put both burners to use at the same time except to follow the instructions to put them on at Level 1 for 15 minutes to burn off the initial smell. The smell wasn’t too bad. The whole unit does get very hot so be careful ( not safe around young children). The burners have fine grooves so are harder to clean and you need to wait a while for them to cool down before you can wipe them down. Still, for a camping stove (at an electrical site) or maybe a dorm room, it works fine for the low price. Looking forward to use it for our winter camping trip in February!

Works great for small to medium size meals. Does get hot quickly have been using it daily and have no complaints.

Nice quality, easy and safe to use. The turn off and on knob works great. No scratches. Beautiful black matches my stainless black appliances. Takes up minor room on the counter and can be moved to the back of the counter when not using. Has zero wobbling. The two burner works well, boiled water in 10 mins, and can cook everything in normal time just like the stove top. It's funny I have a brand new stove but just prefer cooking on the two burners because I used these in my very small apartment. ***The only dislike is if you get something on the eye burner, it won't come off with just a moisture wash cloth and that's what the manual says to use. So I can't get the eye burner clean. I'm sharing a picture of the only issue I have with this product. Also posting pictures of the stove at the edge of counter because I keep seeing people saying the cord is short. It's really not that short, it's perfect in my opinion. You don't want along cord or a dangling cord anyways it can be dangerous.