EZVIZDB1 Electronic Doorbell CS-CMT-B0-CHIME

Have 2 ezviz doorbells. After a while the doorbell would not work. Bought this doorbell. Took several tries to connect to the ezviz. After the update it kicked itself off wifi and took me a good hour to reconnect properly. Now it works great. You can select the doorbell noise from over 20 rings. The kids can hear when their friends are at the door!!!!

I picked up an Ezviz doorbell camera and it worked perfectly with my existing wiring for a few months. While it still is getting power from the system it no longer rings the internal ringer. I tried the "fixes" tech support suggested but nothing worked. So rather than waste more time on it I decided to buy their chime. Again, this worked for a short time and basically stopped. I still get the push notification in the app when someone rings the bell but no sound is heard. I tried changing the tone...still nothing. Then I tried turning it off and back on...still nothing. When I turned on person detection it finally chimed. But then a few days later we noticed it wasn't working again. Wifi connection is fine, really there is no reason for this intermittent behavior. I think this is just a bad product. I guess next step is to try a different doorbell cam and get rid of all of this Ezviz stuff. Too bad to since I have several other cameras from Ezviz that have been reliable, so having everything in one app was nice.

Product would not hook up to the door bell wzeviz db1 .device loaded but would not work with the door bell unfortunately.

J’ai été forcé de réinitialiser l’appareil pour qu’il sonne à nouveau.

I called five times to get assistance since I was unable to connect the chime! I got disconnected four times and when I finally was able to speak to a rep, he was condescending when answered my questions! Then the call got disconnected again! I do love my doorbell though! I have no issues with the product, just their customer service!