Can you turn off just the heater if you don't need hot water?

Yes you can. There are two bottons on the back to shut off the hot or the cold. The third button will shut off the LED night light.

What does it mean when it stops cooling and heating water?

My units thermostat failed and caused the water tank to freeze solid preventing water to flow. This is a known problem with this model. The company was good about providing a replacement even though the warranty had expired. Unplug the unit for 72 hours allowing the tank to thaw out then plug the unit back in and give it a try. If it's a freezing problem it may return in a few days. It cannot be repaired by the consumer.

Does the pump cone with product? Can you use any 5 gallon water bottle or do you neef special bottle and where do you order

The pump is part of the unit. You can use almost any 3 or 5 gal bottle, The sleeve that fits over the bottle is tapered to accept most bottles in the 53 mm to 60 mm caps. Wallmart, amazon and others sell the bottles.

Does the hot water come in contact with any plastic parts, such as the heating elements, the reservoir and the spout?

It doesn't really have contact with any plastic...It comes out straight and hot...But it will not heat up or Melt any other plastic around it. (Works Great)

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💧 Elevate your daily sip game with smart hydration that fits your lifestyle!

NIGHTTIME CONVENIENCE - Integrated nightlight and empty-bottle indicator ensure you never fumble in the dark or run dry.
STAY SAFE GERM FREE - BioGuard coating and UL-listed child safety lock keep your family protected around the clock.
CUSTOMIZE YOUR HYDRATION - Choose from hot, cold, or room temperature water to suit every mood and moment.
EFFORTLESS BOTTOM LOADING - Say goodbye to heavy lifting and spills with easy-access 3-5 gallon bottle placement.
SLEEK STAINLESS STEEL STYLE - Modern, durable design that elevates any office or kitchen space with a professional edge.

The Avalon Bottom Loading Water Cooler offers three temperature settings—hot (185°F), cold (47°F), and room temperature—delivered through a sleek stainless steel body. Featuring a bottom-loading design for easy bottle replacement, it supports 3-5 gallon bottles and includes a BioGuard anti-microbial coating to inhibit bacteria growth. UL-listed with a child safety lock on the hot water spout, it also boasts a built-in nightlight and empty-bottle indicator for ultimate convenience and safety in home or office environments.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 1420.52

Duties & taxes incl.

Netherlandsstore

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TrustScore 4.5 | 7,300+ reviews

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Perfect platform for hard-to-find items. Delivery was prompt.

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Product Dimensions	30.48 x 33.02 x 104.14 cm; 16.76 kg
Care instructions	Hand Wash
Is assembly required	No
Number of pieces	1
Batteries required	No
Included components	Avalon A4 Bottom Loading Water Cooler Use and Care Guide

Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

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