HP DeskJet 2755e Wireless Color Inkjet-Printer, Print, scan, Copy, Easy Setup, Mobile Printing, Best-for Home, 6 Month Instant Ink Trial Included, White (Packaging May Vary)

I had no problem setting this printer up. That being said, I am a millennial. No offense to the older generation, but if you are not one who is privy to technology or its many advances, this printer will not be the easiest for you to set up... To make things easier for those that might struggle with setup, here they are in layman terms: 1. Take Printer out of the box. 2. Take off all wrapping. 3. Plug it in and turn it on. 4. Slide up the back printer paper tray. 5. The blue marker in the middle of the space on this this tray, needs to be slid over to the left, before you can add paper. You might have to pull it forward and up before you can slide. 6. Open the bottom panel, open the inner door, unwrap the ink and insert the cartridges as directed by the illustrated guide. 7. Get your smartphone, because this is how you are going to be setting this up. If you don't have one, then you have to go to 123.hp.com and set it up that way, but it's highly recommended to use the app on the phone. 8. Download HP Smart from the apple store or the play store. 9. Select the first option to set up a new printer. As long as the Wi-Fi light on the printer is flashing and the Wi-Fi/Bluetooth light is on, on the smartphone you should return a result of your new printer. 10. From there, set up your new account or log in with your current HP account if you already have one.' This took me all of five minutes to do, not long at all. Very easy set up for someone who is technology-savvy or who is able to follow instructions well. Make sure to hit that you are replacing your old printer if that is what you are doing as well. If you want to set it up on a desktop, you can go to 123.hp.com To me, this isn't hard to, but I do think that HP could have laid out the instructions much better than they did. It's like they assumed that everyone would understand to get out their smartphones and set up their printer like there was no problem at all. They need to work on that and make it more user-friendly. The printer itself is great. Nothing is broken, connected easily, looks very nice, and is printing wonderfully. I would highly recommend this printer to others as long as they are comfortable with this type of setup process.

I picked up the HP DeskJet 2755e for simple home use and it has done what I need it to. Setup took a little patience the first time with the app and Wi-Fi connection, but once it was registered and on the network it has been easy to print from my phone and laptop. For everyday stuff like labels, school papers, forms, and the occasional color page, the print quality is perfectly fine and the built in scanner is handy for quick copies or sending documents. The Instant Ink trial is a nice perk if you print regularly, since it takes some of the guesswork out of running out of cartridges. This is not a heavy duty office machine and it is not the fastest printer in the world, but for light home use it gets the job done without taking up much space. If you want an affordable all in one for basic printing, scanning, and copying around the house, this model is a solid choice.

Up until today, I had printed maybe 4 pages on this thing. I don't print a lot. I bought it in December. It lives in its own little dust-free cupboard, and I pull it out when I need to print. Today I have spent about an hour trying to troubleshoot and update it. First it printed a shabby-looking page from my email. I was really unimpressed with the print quality when I first booted it up, but I figured I don't need much. I should have known better than to buy HP again. Etc. But today, it is just churning out smeary mess after smeary mess. I'm using brand new Instant Ink cartridges in a printer that has printed fewer than a dozen pages and is less than a year old. So I tried to just print it again, maybe up the quality. It quit talking to my phone. Then when I tried to print with my phone or computer, it just said the printer was "busy". I used the HORRENDOUS admin software to install an update. It logged me out while I was waiting, then the printer turned off and wouldn't turn back on. Is it safe to unplug it? I don't know! It was updating the firmware. SO SLOPPY! I unplugged it and plugged it back in, and found that all of my print clients still said it was busy, so it's clearly something that the printer is communicating. For no reason, 15 minutes later, one of my pages spits out. Still looks like blurry garbage. EVERY SINGLE ASPECT of my experience as an HP customer here has been AWFUL. The printer is of poor quality and produces poor results. The fact that they make you chuck your ink in the trash when you subscribe to instant ink is ridiculous. The software is ATROCIOUS. The printer is non-functional without a screen of some kind. The little LED indicators that are there are not sufficient. You have to open an app or some piece of software that launches a browser or frame with the management software served by the printer loaded in it. Doesn't work if the printer isn't working, or if you have network trouble, or if you're a normal human being and have no idea how to figure any of this out. They could have made a printer that worked well without a screen, but this is not it. I previously worked in IT, I have managed fleets of HP printers. I'm pretty familiar with how their JetDirect-derived environments work. I am flabbergasted that all of this is in this state in 2023. I can't believe how bad the UX is at every step. The only piece of this experience that looks like it gets any attention at all is the HP Smart app (that's a terrible name! Don't invite the comparison to "smart" when most people are opening this app because your product is being "dumb"! I digress), and obviously that's because this is the portal to recurring revenue. The PRODUCT IN FRONT OF ME needs to also be functional and good or I won't want to use your subscription service. I will NEVER, EVER make the mistake of purchasing a product of ANY KIND from HP again. I am done. Fool me once, shame on you. Fool me like a million more times, and what is even wrong with me? But I've had enough. Bad, bad product from an apathetic company with terrible support who doesn't understand the first thing about UX or customer success.

Ink finished only after 10 prints

Works great. Very light weight.

Fonctionne parfaitement wifi Dessins photo textes Facile à utilisé et le scanner

Jammed terribly within the first month of having it, went through way too much time with their customers support, so much unnecessary steps and WASTE my time.. at one point during customer support help they made me count out 12 pieces of paper, put them in, then don't do anything with them, then take them out, turn OFF the printer and then flip the printer over...??!! WASTE OF TIME AND BRAIN CELLS. Doing the HOKEY POKEY WOULD HAVE BEEN MORE PRODUCTIVE IN TROUBLE SHOOTING. All it ended up being was a simple paper jam - they could have told me to flip the printer over at the beginning to find where some things get caught in it... would HAVE SAVED ME TWO HOURS AND A HEADACHE... how many times they made me turn off and off the printer, all those times it takes to restart and reconnect to the internet.... Anyways, now the problem is, every time and everything I print gets cut off. No matter how much you adjust it, parameters, making sure the item is correct size... but no. So much wasted ink and PAPER.. probably don't have any papers left to print in my HP ink service... too bad they didn't send paper to your house too. What a waste all around. Don't care to deal with HP support anymore, as kind as they are. I'm so tired and frustrated with the inconsistency in their products, and the loops of steps they make you jump through in trouble shooting even though it should be an obvious fix via the in depth detail vivid description given the issue...they really should just make people start off with physically inspecting the printers rather than WASTE THEIR TIME PLAYING POKE THE PRINTER BUTTONS WHEN YOUVE MADE IT CLEAR ITS NOT A CONNECTION ISSUE BUT RATHER A PHYSICAL ISSUE WITH THE PRINTER.

This printer is pretty good for the price point. The printing is clear, it’s fairly quick, the set up was extremely easy, but it is quite noisy and I don’t love that it can not double side print and I had to flip it because that did not work out.