Das Phantom Der Oper (The Phantom of the Opera) (German Cast Recording - Hamburg)

On receiving the CD Phantom of the Opera I was very dissapointed. The CD was in German and with no cellaphane cover so I assume has been received by somebody else before me. I returned the CD to the sender asking for an English copy and which is new. I have now been e.mailed claiming I am going to receive a refund minus postage. On what level could I possibly be pleased with any part of this service. I am now out of pocket, out of time and still do not have a CD of Phantom of the Opera. From Jo Ballard.