Question 1

can this system be used effectively with a flow switch, where the ballast, and light, only comes on when the water flows though the system?

Accepted Answer

My hobby business is making neon signs and art.  I use colored T-8 fluorescent tubes when they'll work - saves a lot of fabrication time.  A solid state ballast is NOT hard on the tube.  The brand I use works just fine on an animation flasher.  I don't know this ballast but it should be OK on a pressure switch.  The only question is how fast the tube illuminates after power is applied, especially when it is in contact with cold well water (mine arrives at my house at 40 deg F, +-, in the winter).  Given that the lamp drive is single ended (one end is grounded), it should be instant on.  If not then it will be necessary to install a time delay relay on the pump motor to let the lamp fully light before pumping water through it.  1 second should do fine.

I'm not buying now because the product is made in communist china (I'm eliminating everything chicom from my life that I can) but if JTAPURE decides to manufacture in the US or any other free country, I'll buy and I'll install what I've described here.

Question 2

What connectors do I need to connect the 3/4" in and out connectors with a 1/4" poly tubing?

Accepted Answer

I'm going to assume that you already have 1/4 inch tubing supply and exit lines made of plastic tubing, you would need to locate a brass 
 3/4" female NPT to 1/4 " barb fitting and use small hose clamps over the 1/4" tubing.This fitting is fairly common, Lowes, Home Depot. Small hose clamps, automotive gas line clamps.This sounds like you are hooking this UV filter somewhere in line with a Reverse Osmosis filter system. The only concern I have with the 1/4" polyethylene tubing is that the UV-C light is very strong and not sure if it will cause the PE Tubing to degrade and blow under pressure over time. I used this UV Filter with Pex 3/4" tubing and at night the Pex looks like a glow stick at the inlet and exit tubing for 6 inches or so. The PEX is much thicker wall and far more rugged than PE Tubing. I looked for a 3/4" Female NPT to 1/4" Pex   brass fitting  but had no luck, there is a PEX 3/4" Female to 1/2" PEX fitting available. Also this UV-c Filter does get fairly warm without water flowing through it, maybe 100 F plus and PE Water Tubing does not like heat. My problem is that I run this filter for whole house direct from the well which is cold and sweats quite a bit. will be spraying No Sweat coating shortly. Good luck

Question 3

What are the part numbers for replacement bulbs and crystal sleeves?

Accepted Answer

Hi,

Thank you for your interest in our products.

If you want to buy parts, please search " B09573QJLG" for the replacement 12GPM UV bulb,search " B09NBCBTTT" for the replacement 12GPM quartz sleeve and search " B09NB93R4K" for the replacement 12GPM ballast

If you have any other problems, you can contact us at any time,we are always at your service. Thank you.

Sincerely,

Aaron
JTAPURE Customer Service

Question 4

Are replacement parts available for the jtapure  water purification and uv sterilization system? anyone have an customer service number?

Accepted Answer

Yes,we provide all replacement parts.

The contact information of our customer service is in the manual,you can contact with me anytime if there is any problem.Thank you.

Sincerely,

JTAPURE Customer Service

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Ultraviolet Water Purifier Sterilizer,UV Light Water Filter for Whole House, 110V 12GPM 55W Model + 1 Extra Lamp + 1 Extra Quartz Sleeve

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