---
product_id: 280167023
title: "Bis Publishers The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Paperback – Big Book, 12 January 2015"
brand: "lucy kimbell"
price: "€ 77.03"
currency: EUR
in_stock: true
reviews_count: 5
url: https://www.desertcart.nl/products/280167023-bis-publishers-the-service-innovation-handbook-action-oriented-creative-thinking
store_origin: NL
region: Netherlands
---

# Bis Publishers The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Paperback – Big Book, 12 January 2015

**Brand:** lucy kimbell
**Price:** € 77.03
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Bis Publishers The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations Paperback – Big Book, 12 January 2015 by lucy kimbell
- **How much does it cost?** € 77.03 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.nl](https://www.desertcart.nl/products/280167023-bis-publishers-the-service-innovation-handbook-action-oriented-creative-thinking)

## Best For

- lucy kimbell enthusiasts

## Why This Product

- Trusted lucy kimbell brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Full description not available

## Images

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## Customer Reviews

### ⭐⭐⭐⭐⭐ 







  
  
    Worth every penny, and then some.
  

*by K***T on Reviewed in the United States on 13 November 2022*

On just a few occasions, I have been so impressed with a book that I felt compelled to write the author to offer my congratulations. This is one of those occasions. The depth of Dr. Kimbell's thinking, the clarity with which she expresses it, and the practical benefits of the content make this an extraordinarily valuable book.

### ⭐⭐⭐⭐⭐ 







  
  
    Quite well written and very valuable insights
  

*by D***K on Reviewed in India on 7 August 2020*

As consultant i find this book is useful.

### ⭐⭐⭐⭐⭐ 







  
    Muy buena lectura para innovar en servicio a cliente
  
  

*by R***T on Reviewed in Mexico on 5 August 2017*

Excelente balance entre lo práctico y teórico para iniciativas de innovación en las empresas enfocadas al servicio a cliente; te lleva desde el entender como indagar en las necesidades del cliente hasta casos reales de modelos de servicio innovador.

## Frequently Bought Together

- The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations
- This Is Service Design Doing: Applying Service Design Thinking in the Real World
- Service Design: From Insight to Implementation

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*Product available on Desertcart Netherlands*
*Store origin: NL*
*Last updated: 2026-02-23*