Is it possible to get a replacement liner for this? My current liner is cracked

Of course - we will send you out a replacement ASAP. Fairborn, OH, right?

Hi, I tore the silicone tray separating it from the ice block below the tray. Do you sell replacement silicone trays?

Free replacement - just send me your Amazon Order #.

How do I fill the tray without having the water leak to the bottom before placing it into the fridge?

The whole thing, including the space under the blue tray is supposed to be full of water - that is how it works. There is a demo video on YouTube and our website - look up ClearlyFrozen.

I am having an issue where the water leaks out between the silicone and liner, so the ice cube tray does not fill all the way. What am I doing wrong?

I fill up the liner tray with water to about the point where the silicone cube tray just touches the water in the liner when I insert it. Then fill up the silicone cube slots slowly until each is just about at the top. I haven't had an issue with the silicone tray staying full. In the end, you will have water continuously from the bottom of the liner to the top of the silicone cube tray. Mine takes 20-21 hours to freeze the cubes in the silicone with just slight freezing in the liner.

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🧊 Elevate your drink game with ice that’s as clear as your ambition.

NO MORE GUESSWORK - Innovative directional freezing means no freezer timing—perfect ice, hassle-free.
AWARD WINNING TRUSTED - Top-rated by Food Network, Forbes, and New York Magazine—join the elite ice connoisseurs.
CUSTOMIZABLE ICE SHAPES - Switch between big rocks, smaller cubes, or tall spears to match your drink style.
BPA FREE DURABLE SILICONE - Safe, flexible, and built to last for endless cocktail creativity.
CRYSTAL CLEAR ICE EVERY TIME - Achieve flawless, glass-like ice cubes that elevate your drinks and impress your guests.

The ClearlyFrozen Home Ice Cube Tray uses patented directional freezing technology to create crystal-clear, glass-like ice cubes in multiple interchangeable shapes without the need for precise freezer timing. Made from BPA-free silicone and backed by top industry endorsements, it’s designed for professionals and enthusiasts who demand premium ice quality at home.

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