2017 Microsoft Surface Book 2 with Intel Core i5-7300U (13.5-inch, 8GB RAM, 256GB SSD) (QWERTY English) Platinum (Renewed)

Love it perfect for me

The item came in german and the Microsoft app was faulty. I had to change it to EnglishSadly the Microsoft app is not working.

I was slightly nervous buying this after reading some of the reviews, but as I could return if not happy, only cost will be wasted time.Anyway, time to get on with the actual product review .... I have coveted the Microsoft Surface range for years, but too pricey for me. But when I needed a replacement laptop for my HP whose battery has failed yet again, I decided to look at a refurbed Surface. Settled on a Book model for its flexibility with the removable screen.In terms of what was supplied, I was slightly disappointed in getting a unit with a ding in the screen casing in what was described as in "excellent" condition (I have used Amazon Warehouse/Renewed for years and everything has looked like brand new). The Laptop also came with totally discharged batteries which was also a surprise to see.But putting these two aside, after leaving to charge, I proceeded to complete the Windows installation, then upgrade to Windows 11 and then checked the spec of what was supplied. I found I had the faster optional processor, twice the RAM expected and twice as large an SSD as expected, so a great result there which makes up for the screen ding.Had the laptop for just the 3 days but very happy with it. Already bought some extras like the Surface Dock and USB-VGA and USB-HDMI adapters for the Dock so I can use as a Desktop replacement as well as a Laptop-cum-Tablet.only thing that is bugging me is the left shift key is a single key size and I keep hitting the "\" instead of the shift, but I will get used to that.

Great product, really pleased with the speed and build quality. No negatives about the surface book itself. However, I was disappointed that the company couldn’t even be bothered to clean the laptop, very dirty and then they stuck a sticker on which was difficult to remove

Fabulous item. Great over all condition battery great and item works perfectly many thanks

Item should not have been described as 'Excellent' as there was a scuff on the top of the Surface Book, clearly visible from 30cms. I was prepared to accept this scuff as the rest of the laptop was in good condition. I had to reboot the system as first time Bluetooth wasn't working.

I brought this product three times and 2 of the 3 times it came with deep dents and scratches and the first one had an broken screen but fare well it's an good computer

Ease of use