Do you test on animals?

Biolage, a brand of L’Oreal, does not test any of its products or ingredients on animals and has been at the forefront of alternative methods for over 30 yrs. For more information, please visit L’Oreal's corporate site, to learn more on the alternative methods under the Inside Our Products section.

I ordered the big bottles of the shampoo and conditioner on September 12th and still have not gotten them?

Contact company. I got them in 3 days

I just purchased the shampoo and the conditioning balm and both products look the same -- milky white. has there been a product change?

I've used Biolage shampoo for years and the color and consistency are good. The conditioner is the same color but a thicker consistency. It is sometimes difficult to get out of the bottle.

Is this a legitimate product? Also, for those with kinky hair, have you experienced any tangling, itchiness, or buildup from this shampoo?

I use this shampoo and I like it very much. My hair looks healthy.

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Description

💧 Unlock your hair’s ultimate hydration and shine!

DEEP HYDRATION POWER - Locks in moisture to transform dry, frizzy hair into silky smooth strands.
FRIZZ CONTROL MASTERY - Tames unruly, flyaway hair for a polished, professional look all day long.
GENTLE YET EFFECTIVE CLEANSE - Cleanses without stripping, maintaining optimum hair health and softness.
PATENTED ISOAMINE TECHNOLOGY - Advanced ingredient blend that restores hair’s natural balance and shine.
SALON QUALITY FINISH AT HOME - Experience the luxury of a professional treatment in your daily routine.

Biolage Ultra HydraSource Shampoo by Matrix is a smoothing, hydrating shampoo formulated with patented isoamine and guar gum to soften and tame frizzy, unruly hair, restoring it to its optimum condition with a gentle yet effective cleanse.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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