Microsoft Surface Laptop 3 AMD Ryzen 7 15-inch Touchscreen Laptop (16GB/512GB SSD/Windows 10 Home/AMD Radeon RX Vega 11 Graphics/1.54Kg) (Matte Black)

The only problem is they said it's 15 inches laptop but what i received was 13.5 inches

I work from home and I travel a lot so I needed a laptop that could travel with me easily but still have the capacity to handle everything I do all day.At home it’s connected docking station and when I travel I just unplug and go.

I upgrade to windows 10 Pro and I use the surface laptop 3 for my job, it is a good mobility option, very fast and excellent screen.

Buying this laptop was a bad mistake. I bought it in Jan and did not open it until late Feb / early march, I now realise that not opening it and checking the computer as soon as I received it was a huge mistake. When I did open it about 4 weeks later I realised it was faulty and now I'm stuck with the laptop as the refund option has disappeared from my Amazon purchase history.Upon turning on the laptop I noticed a thin blue vertical line on the left of the screen. I tried to find a solution on Google only to discover that the likely culprit is a hardware issue either with the display or graphics card. Today I logged into my Amazon account only to realise that the "return/refund" button is no longer there, so I am stuck with a new laptop that has a blue line down the screen. I tried to do a screen capture to show the blue line but the line does not appear in the screen capture, so this to me indicates that its the LED itself which is faulty. I have never heard of or seen this before. I decided to take some picture with my phone, here you will see the line, it looks black in the photos but its actually blue.Amazon or seller please help as I need this laptop replaced or refunded.

I just can't believe I wasted $2,000 on this thing. I waited 4 days before writing this review just to really test the laptop. And the problem that I have with the laptop a lot of other people also have it (Don't trust the reviews on youtube because they most likely get paid by this trash company). I only used the laptop to watch youtube and some live streams and noticed the fan gets loud for no reason + heating problem + sometimes it lags and you have to restart the browser + brightness is so bad, no matter how high or low it's It doesn't feel comfortable looking at the screen. There's no point in replacing it because a lot of other people have done it and the same problems occurred. This's the last time I buy anything from Microsoft and i hope they get sued for scamming and selling a defective product!

This computer is awful. I've had constant problems since purchasing (OS crashes/reboots, blue screens, audio/video sync issues) that Microsoft refuses to deal with. Battery life is poor and overall performance is sluggish. I recently had a hairline screen crack (a known problem with this model) which Microsoft refused to service, even though the machine is still under warranty. Avoid this computer at all costs. It's a terrible machine and Microsoft will not support you when things go wrong.