Memory-Enhancing Techniques for Investigative Interviewing: The Cognitive Interview

Purchased this book when studying to take the CFI exam. Covers most of the information that needs to be reviewed as it relates to Cognitive interviews. Not required to pass the test but still an interesting read for anyone who uses interviews in a professional capacity.

As a detective I found this book to be very informative. I’ve practiced the techniques as outlined in the book. They have worked well for interviewing victims or witnesses. I recommend this book for anyone looking to enhance their interview technique.

I bought this book because I perform interviews for while investigating work-related accidents. The book provides a step by step procedures for performing investigative interviews. The book is written in easy to understand language. Although the book is directed at law enforcement, it is useful for anyone performing investigative interviews. This interviewing technique is also used by the National Transportation Safety Board when investigating plane crashes.

Well written and complete. I have used many of the techniques and find them extremely helpful. Great job!The only thing I would change in this book is the bold E/W and INT. I would prefer to see the words spelled out, even if they're dozens per page.

This book was a gift for my husband who is a detective/polygraph examiner. It came highly recommended from a conference that he attended and meets expectations.

Authors are both respected scholars, who wrote a book that is easy to read and understand. A great resource for anyone who interviews witnesses.

I was interested in learning about cognitive interviewing techniques for law enforcement. This text is a good basic primer but really didn't get into the depth I was looking for. Its much better for someone without a good basic knowledge of interviewing.

This book is the classic reference for applying principles of cognitive psychology to investigative interviewing. It focuses on helping witnesses remember accurately, given how our minds and memories naturally work. It deals less with issues of detecting deception and motivating uncooperative witnesses to tell the truth.The book's thirteen chapters outline the requirements of investigative interviewing and the basics of human cognition as they build toward the author's model of successful cognitive interviewing. Initial chapters discuss the problems inherent in eyewitness accounts of crimes and the need to structure interviews to obtain accurate information from even the most cooperative witness. Readers learn the basic dynamics of an interview, how to choose the best setting and how to ask effective questions and overcome barriers that stand in the way of good answers.Later chapters introduce principles of human cognition and apply them to the demands of interviewing. Lessons learned include techniques for recreating the context of a witnessed event, strategies for probing to get additional detail, and sequencing from open-ended to specific, detail oriented closed-ended questions. A later chapter includes annotated transcripts of two interviews which illustrate and highlight these techniques.The capstone chapter outlines a training and practice regimen for acquiring the thirteen basic skills of cognitive interviewing. These skills are (from p. 186):--1. Establish rapport--2. Listen actively--3. Tell eyewitnesses to actively generate info (don't wait passively)--4. Ask open-ended questions--5. Pause before asking follow-up questions--6. Don't interrupt--7. Explicitly request detailed descriptions--8. Encourage eyewitnesses to concentrate intensely--9. Encourage eyewitnesses to use imagery-10. Recreate the original event's context-11. Adopt the eyewitness's perspective-12. Ask eyewitness-compatible questions-13. Follow the Cognitive Interview sequenceThis is an interesting read from the history of interviewing and cognitive psychology. Practitioners looking for a more current evolution of cognitive investigative interviewing may prefer Pauletta Otis's  Educing Information: Interrogation Science and Art . Also, Fisher and Geiselman's techniques should not be confused with the "cognitive interviewing" approach to improving survey questionnaires described in  Cognitive Interviewing: A Tool for Improving Questionnaire Design  by Gordon Willis.

Livro bom chegou em ótimo estado, recomendo a quem tiver interesse na área.