Many customers mention the endcap breaking, and then have trouble getting in contact with the company. Is the company addressing this?

The endcap of the juice extractor assembly broke during operation. There is a good chance I did not correctly reassemble the extractor after cleaning. Nevertheless, my call to Omega Customer Service was quickly answered, and following a pleasant short conversation with the agent, a replacement part was in the mail the next day. All that was required of me was to email Customer Service a picture of the broken part to them. And shortly after that, I was in the juicing business again!

How do I get broken parts replaced?

Look at your instruction manual. There is a customer service email address to contact them. I’ve tried calling all I get is message machine. They answered emails! I recommend you return the machine ASAP if it’s under warranty! Mine broke 3 times! Amazon gave me a full refund!

Does this nc 10000 have a celecry attachment like the nc900? what's the difference in the size of the chute, between both models

The MM900HDS has the celery attachment. The NC1000 and NC900 do not. The NC1000 and NC900 have non-juice function parts. The MM900HDS does not. The opening of the NC1000 and NC900 are the same. They are both larger than the MM900HDS.

Where is the new nc1000hds made/assembled in? i know the previous 800/900 series are made in korea but not sure about the new model.

The NC1000 is made in our China factory.

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Juicer NC1000HDS Juice Extractor and Nutrition System Slow Masticating BPA-FREE with Quiet Motor and Reverse Easy to Clean, 200-Watt, Silver

Juicer NC1000HDS Juice Extractor and Nutrition System Slow Masticating BPA-FREE with Quiet Motor and Reverse Easy to Clean, 200-Watt, Silver

Product ID: 178955692

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Details

Brand
Omega
Color
Silver
Special Feature
Manual
Product Dimensions
6.1"D x 18.5"W
Material
Plastic

🌱80 RPM Slow Juicing

🔋200W Power

🧼Dishwasher Safe

Description

🥤 Sip Your Way to Wellness!

💪 IMMUNITY BOOSTER - Cold press juicing for a healthier you.
🌿 ECO FRIENDLY DESIGN - BPA-free materials for guilt-free juicing.
🛡️ 15 YEAR WARRANTY - Industry-leading coverage for peace of mind.
🍏 NUTRIENT EXTRACTION MASTER - Unlock maximum vitamins and taste from your produce!
🍝 VERSATILE NUTRITION SYSTEM - More than just juice—create pasta, nut butter, and more!

The OmegaJuicer NC1000HDS is a top-tier slow masticating juice extractor designed to maximize nutrient extraction while ensuring a quiet operation. With a powerful 200-watt motor and a 15-year warranty, this BPA-free juicer not only produces delicious juices but also serves as a versatile nutrition system for various culinary needs. Its dishwasher-safe components make cleanup a breeze, allowing you to focus on enjoying your healthy lifestyle.

Specifications

Blade Material	Stainless Steel
Is the item dishwasher safe?	Yes
Material	Plastic
Product Care Instructions	Dishwasher Safe
Item Weight	14.7 Pounds
Item Dimensions D x W x H	6.1"D x 18.5"W x 12.3"H
Finish Type	Silver
Color	Silver
Wattage	200 watts
Number of Speeds	1
Power Source	Corded Electric
Maximum Power	200 Watts
Voltage	120
Special Features	Manual

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