Apple MacBook Pro Late 2019 with 2.6GHz Intel Core i7 (16 inch, 16GB RAM, 512GB) Space Gray (Renewed)

Never bought a used laptop before, so I was a bit wary. This is for my wife as a Mac OS "training" computer since she is coming from 25 years of Windows. I must say that I am astounded at how absolutely perfect this Macbook Pro is. There is almost no way to tell it has ever been used. It looks brand new. Not a mark, scratch, or smudge on it. Nothing. Screen is perfect and looks brand new. Even the keys on the keyboard look new. No signs of use or wear. It was very well packaged in a plain white heavy duty box, and that was placed inside an Amazon shipping box. The charging block is not the original, but it is brand new and wrapped in factory plastic. Same for the USB-C charging cable. This was just an incredible deal for a still very useful and powerful laptop.

Everything works! It came in good condition! Little to no scratches! Battery says normal. Everything is functioning quite fine. However the charger that was sent with it is not working sensibly. Like when I plugged it in it was like a shortish. I had to keep messing with it for it to work properly. That’s really my only problem unfortunately.

Unfortunately this is the very first review that I’m doing where I’m giving no stars and a very honest negative review. I was super excited to get this 2019 MacBook Pro. Reviews seemed good and I felt it was worth the investment in comparison to other sellers on Amazon. Shipping was relatively quick and the machine was in excellent shape. Practically new looking. The issue though is the battery. After charging this for several days the battery drain is horrible. Doesn’t hold a charge on its own power for very long. This is with very light usage such as checking emails and browsing the internet. I even changed the power settings to help reduce background usage. Still within 2 hours of consistent usage this battery went from 100 to 30%. I reached out to Amazon customer service to inquire about this issue and hoped that the seller would present an accommodating resolution. Amazon customer service was great and they did advise the seller to reach out to me in which they did reach out to me, but they proposed aI reached out to Amazon customer service to inquire about this issue and hoped that the seller would present a accommodating resolution. Amazon customer service was great and they did advise the seller to reach out to me in which they did reach out to me, but they proposed a $50 credit so that I could go and purchase a battery. The problem with that is the battery can’t be easily physically replaced on your own and it’s advised that Apple should do it. The cost for Apple to do that is $250. I advised the seller of this and they never responded. Furthermore, Amazon had no resolutions other than to return the laptop which I’ll gladly be doing with great disappointment. I advise that you do your research on sellers before purchasing a used $600 machine. I wouldn’t give this seller a chance and furthermore they shouldn’t be selling on Amazon if they can’t satisfactorily accommodate.

I loved the big 17" MacBooks when Apple still made them because I could perform a lot of upgrades, etc. - but especially for the spacious screen. When I came across this 2019 16" MacBook Pro I purchased it with some hesitations, it is used and refurbished. There is also the different conditions depending on scratches and other signs of wear. I've bought Apple products, including laptops, from Apple's used products which are also refurbished. All the used laptops I've purchased from Apple has been like brand new. I was apprehensive about buying one from Amazon.The laptop came in a run of the mill shipping box, including power brick and C cord. The laptop is in excellent condition. I had to look close to find any damage or signs of use, and what I found was very minor and hard to find. The screen has no dead pixels and looks great. I got the model with the Intel Core i7, 16mb ram, and 500gb hard drive. It works great for what I use a laptop: word processor, watch YouTube, web browsing, and other light uses. I also have a 2023 MacBook Pro with the apple M2 pro and really there is no comparison. The M2 smokes the Intel chip. I was aware of this when I purchased this laptop so I'm fine with the speed difference.The power brick was not Apple and not rated anywhere near what Apple had included with the original. I contacted the company that refurbished it and within days I received a replacement. The replacement was still not rated as high as the original, but it works and I didn't request another. The nice thing was I did not have to go through the hassle of boxing up and shipping the first power brick. The company was fast to respond to my complaint and had the replacement shipped quickly.In the pictures I included in this review, there are a few of the bottom side. At first I thought it was a plastic cover, but obviously it's not. It's some sort of what I'm guessing to be a protective shield. It's not something I would put on my laptop mainly because it might interfere with the cooling system. It does not seem to make the laptop run hot. Also, when I've watched reviews on YouTube the reviewer almost always whines about the cooling fans and how loud they are. I can hardly hear them when they kick in and for what I use it for, the fans don't run that often.Will I ever buy another Amazon refurbished? I wouldn't hesitate. I have no problem referring a friend or relative.