Coolife Carry-On Luggage, 20-inch Lightweight Hardshell, Airline-Certified ABS+PC, Pocket Compartment (White, 20-inch Carry-On)

UPDATE 8-3-2019 ***READ ME FIRST BEFORE PURCHASE*** Coolife customer service was very agressive in an attempt to contact me to make things right on my end. They apologized repeatedly for the inconvenience and offered a refund. They also asked bluntly if I would be willing to change my stars from 3 to 5 if I was made beyond whole again. I ultimately accepted the offer with the understanding that my opinions and observations would stand and I would be open and honest in my review as well as transparent with the whole interaction. PRO: -Customer service who cares enough to ensure your satisfaction and their reputation is saved. - Product had quality feeling fit and finish. Lightweight, rugged shell, decent handle, smooth zippers, quiet and easy rolling wheels. -Looks good too CONS: - It is possible, in my personal opinion, that the zipper design on the tech compartment may be susceptible to damage. The 2 locking tabs on the zipper pulls broke on the first and second use. The reason I think this is because the main compartment zippers had suffered zero damage and were in perfect working order. On the other hand the smaller tech compartment zippers had one break after the first flight (no longer secure) and the second broke after the 2nd flight. I believe it might be design related because it happened on 2 separate flights. It's also possible the first impact weakened the 2nd zipper, but also means another minor impact caused the break. Either possibility means the zipper tabs take substantial hits during travel. My suspicion is this is because of baggage handling practices. I was at the door to the plane when one employee slide the bag down a chute to a handler waiting at the bottom. This employee slid the bag handle first to avoid damaging the wheels upon impact with the bottom. Makes sense right? Unfortunately there is a 50/50 chance your bag will end up with the tech compartment door facing down. This will allow the whole weight of the bag to pinch the zipper pull tabs against whatever hard surface your bag hits on chutes and carousels during the handling process. Guess which part doesn't seem to survive this interaction? Pick your poison, broken zippers or broken wheels. Again, this is just an informed opinion and other than this POTENTIAL issue (which makes the security lock a waste of time) this was an awesome bag. Also, there is no other way to secure the bag once the tabs are busted. If Coolife changes the design and adds some loops, you may be able to use a stand alone TSA mini lock as backup. ORIGINAL REVIEW: I used my brand new COOLIFE Carry on to go on a trip to Hawaii. It took 2 different planes to get there and both were full flights. The boarding agent of the smaller of the 2 requested volunteers to check their carry-ons at the gate, so I went ahead and volunteered my COOLIFE bag. I was asked multiple times if it was a "smart bag", guess it's outward appearance appears like it would be? Anyway, when I arrive at me destination 12 hours later, I see my shiny new carry on has a sustained catastrophic damage during it's very first adventure away from home and out of my hands. One locking zipper tab that is supposed to prevent the laptop compartment from being accessed had the locking tab sheared off and the little nub was still inside the TSA approved combination housing. The second flight it took broke the 2nd zipper tab. Not much use if I can no longer secure my electronics compartment during travel. It's unclear whether this was due to an abnormal blow during transport or whether it is due to a faulty material, but either way, I can't recommend it due to a possibly poor design and/or bad construction. This is no longer servicable/secure so I am going to return it as faulty. I will not ask for a replacement because I feel the design will likely be damaged again during travel.

This suitcase set is so cute I really did not want to use it 😂 My husband has the same set in blue and I loved his so much that I was honestly happy when the airline broke my previous suitcase and I finally had a reason to buy a new set. These suitcases are so durable. Great value for the price! They are super lightweight and the material seems sturdy and high quality. Love the inner zippers for extra organization of smaller items, and especially the outer pocket on the carry-on for quick access to your laptop. The wheels are smooth and even after traveling for two months we had no issues with them. Also, thanks to the beautiful colors we can see them right away at baggage claim. All in all would purchase again and definitely recommend!

I just received and unboxed the pink sakura carryon today. So far, I’m impressed. The only reason I didn’t give it a full five stars is it arrived with a scuff mark on the front part of the luggage ): but I do think this is a decent carry-on luggage and I’ll be testing it out next month on a local flight. I was looking into some of the big Instagram brands with the pro plus carry ons, but couldn’t justify the $300 price tag so I decided to go with this one instead. Luggage is light weight, rolled around easily on carpet (where I tested it), and has nice compartments inside. The material of the handle and wheels is alright, it’s not the most sturdy, but I think it will be fine if it’s just gonna be taken on the plane as a carryon. I was really surprised and pleased that the front pocket fit my 15 inch gaming laptop and has a TSA lock for both zippers. Glad to not have to keep the heavy device in my backpack. I’ll update this review after traveling with it. (

Updated on Aug 6, 2019 The manufacturer approached me for more details about the defect. They are very straightforward with possible solutions and are willing to either send a replacement immediately (I couldn't do it with Amazon as I've been travelling over the last couple of months) or a partial refund for the defective carry-on bag. I like the fact that this manufacturer stands behind their product. I'm willing to boost my rating to 5 stars for 2 reasons: 1. The problem is solved and I'm confident about getting good product support from the manufacturer. 2. The check-in bag is REALLY NICE! Super light weight and I've been using it for international travels without any problem. I'd recommend this set together with its manufacturer. ========================================= Original Review: This was a surprise birthday gift from my wife. The luggages look nice. However, the dual zipper lock on the carry on spinner gave me real hard time. First of all, I have to say that this dual lock design is ingenious, if it had worked. In my case, it didn't. The main compartment side always worked, but not the laptop compartment side. In fact, there was once I put my laptop in and pushed the zipper heads into the locker holes, and then could not open it. The button just got stuck and could not be pushed. I was so stressed out as I was supposed to get my laptop out for security check at the airport. And after that incident, I dare not to lock it. But then the zipper handles are just too big. I love the design and the lightweight. But the locker mechanism would definitely need some improvement.

Overall very cool looking nice small carry on. But I was not impressed with its build quality compared to Samsonite etc. Though it’s a good buy in US for the price under USD 100, it’s not worth paying 20k in india for this

I travel a lot and have been on the look out for a luggage set that included a carry on with a separate zipped up area for my iPad, password, travel documents, etc so that I could retrieve them quickly without having to lay down the luggage and rummage through everything. Unfortunately, most sets did not have a carry on like that and to buy them individually was quite pricey. So I was happy to find this set at a fair price. I don't know why but I ended up reading more into the reviews AFTER I made the purchase and saw several speaking about airlines not allowing this piece of luggage on as a carry on because of dimensions. I was disappointed but figured I'd give it a try anyway. I have used this carry on now for about 8 Air Canada flights and have not had any issues yet 🤞 The other great feature with this luggage set is that it has many zippered sections for organizing, which I love. The zipper sections are in both both pieces. And, of course, the carry on has additional organized spaces in the front section. This luggage is fairly light weight and the wheels move with ease. The only negative I have come across so far is that one of the zippers cracked off. I hope that doesn't happen to the rest. But overall, I think this is a great set and I have recommended it to my friends and family.

I have to admit, I was dubious about this purchase but my worries were quickly forgotten after travelling with this case to India, Africa and Saudi Arabia. It is fantastic, the wheels are not only super smooth but so, so quiet! The quality of this case is really amazing for the price, plenty of interior features and the front access for your PC is superb, the security locks make all the difference and as a carry on, it is just great! I would have no hesitation in recommending this case to anyone. Thank you Santhome!

Easy reach to the laptop, I like the pocket for portable charge

The quality of this luggage is superb! It survived in our first trip in Calgary. We had a lot of walking in the mall and throughout the city, but never did I have an issue carrying this one. The wheels run smooth and quiet. The handle is not wobbly. Its design looks much more expensive than its price. Not to mention, this shade of pink is perfect for me! However, I am saddened to have this product go due to sizing. It was a full flight in WestJet and everyone required to measure carry ons. This one was over an inch in width because of the pocket. It wouldn’t fit in the measuring bin without having to force it a bit. Sadly, we had to check it in. Overall, this product is great!