Telescopic Window Pole Rod Opener Designed to be Compatible with Velux Skylight Roof Windows and Blinds, Pole to open Velux Windows (1.1-2.0m)

I bought this pole a year ago, and up until a few days ago, it worked brilliantly. Unfortunately, the hook broke the last time I used it. I contacted the company and sent them an email explaining the issue, and they replaced the head without any hassle. It arrived just two days later.There are a couple of things worth noting: firstly, they've addressed the problem, as the new head is noticeably stronger, and secondly, their customer service is top-notch—they sorted out the replacement quickly and made sure I was happy. I don't expect the newly designed head to break easily, as the hook seems much improved. I recommend this product and the brand!

Arrived on time and delivery driver more or less followed delivery instruction about where to leave it if I was out. At least it was delivered safely and waiting for me on my return. The pole is standard - very little assembly required. My only comment is the plastic hook is something of a snug fit on the handle of my velux window which is great when opening, however, it does make it a little harder to disengage from the window handle once it is open and I have whacked the wall a few times as a result, so I am hoping both the wall and the pole survive. Otherwise this seems to be a good product and fair price for the quality.

Does exactly what was expected. Also open and close blind. Sturdy.

The media could not be loaded. Worked great at first, but after about the 4th or 5th use it snapped. Could definitely do with a more durable hook on the end. If that was the case this product would be a lot better.

Great product

The end snapped, only 3 months after order. Have contacted the seller for a refund.

Telescopic and easy to use

Product does it’s intended job so can’t know that.Don’t know if it will last as feels a little flimsy on the hook but maybe it will be fine. I won’t knock it as it’s not broken yet and may never break.Think it’s expensive for what it is but people will always charge over the odds for little necessities.If it lasts then absolutely great and will be 5 stars, if not then it’ll be one star.Let’s see👍👍👍