US adaptor for the Drinkwell water fountain

Thank you for your question, Linda! This replacement pump will also include the power adapter as well, and is designed for use with US/Canadian power outlets.

I have a drinkwell platinum. Mine still works but it on flows at a trickle. Whats wrong with it?

1) I would make sure the flow control handle is all the way to the right for maximum flow. 2) I would clean the strainer in front of the pump inlet. 3) I would disassemble and clean the pump to make sure the pump inlet is clean from cat hair and other dirty particles. If the flow is still a trickle, there could be something wrong with the pump itself, in which case it needs replacement. I have attached the youtube address to a short video showing how to clean the unit. https://www.youtube.com/watch?v=_F0Z1LxXbH8

I need the adaptor for drinkwell platinum. can i get it by buying this pump?

Go on Amazon and go to the area they sell the Drinkwell Platinum. You can find the number of replacement parts, where the sell it on their site. I needed the pump for the Drinkwell, and they had it. That is what I needed. Bough it, replaced the bad pump, and it is still working. This was a couple of months ago. Hope I was able to help.

can I buy a replacement debris trap, the one that fits around the neck of the pump?

Thank you for this question! The part number for the pre-filters that are placed around the pump are PAC00-13110.

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💧 Keep your pet’s hydration flowing smoothly and silently—because they deserve the best!

BACKUP READY - Keep your pet’s hydration uninterrupted with a reliable spare pump during cleanings
WHISPER QUIET FLOW - Submersible design ensures peaceful operation—no more noisy distractions
SEAMLESS COMPATIBILITY - Fits perfectly with your Drinkwell Platinum fountain for hassle-free replacement
EXTENDED PUMP LONGEVITY - Simple bi-weekly cleaning routine maximizes pump lifespan and performance
TRUSTED PET SAFE QUALITY - Backed by nearly 30 years of innovation and dedicated U.S.-based customer support

The PetSafe Drinkwell Platinum Replacement Pump is a quiet, 12V submersible pump designed exclusively for the Drinkwell Platinum Pet Fountain. Featuring a 5.5 ft cord for versatile setup, it serves as an essential backup during maintenance, ensuring your pet’s water supply remains uninterrupted. Crafted with PetSafe’s trusted quality and supported by U.S.-based customer care, this pump helps maintain optimal hydration for your furry companions.

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Product Dimensions	8.59 x 13.49 x 6.2 cm; 322.05 g
Item model number	PL1700B plastic
Colour	Black
Number of Items	1
Quantity	1
Special features	Quiet
Batteries required	No
Batteries Included	No
Voltage	12 Volts
Item Weight	322 g

PetSafe Drinkwell Platinum Dog and Cat Water Fountain Replacement Pump

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