Silver Wi-Fi Connected Smart Keyless Entry Door Lock, Electronic Door Lock Fits Your Existing Deadbolt in Minutes, ‎ ‎AUG-SL05-M01-S01

If you had asked me yesterday I would have given this lock 2 stars. Been living with it sorta connecting and auto locking or unlocking one time and then not re-syncing the status in the app for almost a year. Tried perfecting the latch so it was smooth and didn’t catch AT ALL for a good while and that wasn’t the issue. We tried getting a better WiFi signal, disabling all the battery draining features/notifications, calibrating the lock, restarting the app etc. Sometimes it would work a couple times and then resume not syncing on the app. The WiFi connection was strong, the log would note the times we unlocked it manually. Still, I was hung up on the lock to app signal being the cause of our issues and got a august connect adaptor to try and help (plus I read that could help slow the battery drain). Turns out even the 4th gen lock doesn’t allow an external connect device so that was a dead end. Maybe the connect I got is an older model or something but I couldn’t get them to link, it just complained there were no compatible devices at setup). Another clue that this wasn’t the cause should have been that even when using the phone’s Bluetooth signal it wouldn’t update the lock status after the first app unlock. Also when we would unlock from the app the light would start turning green on the lock then end with a red once it unlocked. Finally found a FAQ doc that said to make sure the notches on the lock adapter were at the vertical position (12/3/6/9 o’clock) when the lock was at it’s ‘default’ position (unlocked). When I swapped out the adaptor to the blue one from the light brown and recalibrated the lock one more time it started working perfectly. No more weird mismatch between the app and lock position even when the WiFi signal was good! Range of motion is much farther when the lock opens now and it has a fancy chirp to show it unlocked correctly. That chirp made me so happy after fighting with the app this long, but it didn’t compare to clicking the app a second time and having it reliably relock immediately. It felt like it was ‘almost’ working before figuring this issue out so I assumed the app/some buggy firmware was at fault but it was installation error on my part! The rest of the install was so easy. Oh well. Also, go get the rechargeable 123a batteries for this lock. Saw that tip from someone else and just got two sets to swap between. The disposable batteries drain pretty fast and are expensive.

I bought one of the first generations of this lock back in 2017 or so. It was Bluetooth only back then, and I also bought the Wi-Fi bridge at the time to allow remote access and control. It was a mess and never worked, and I returned it and left a poor review. Knowing that things improve, and being in a new rental, I decided to try the 4th generation now that it has native Wi-Fi support and some other features. So far, the unit performs as expected. Remotely, the app shows the lock status within a few seconds. Locking and unlocking are then instant. The activity history, including manual locks and unlocks, is handy. It integrates with my Google Home infrastructure pretty flawlessly. The PIN for unlock is a bit annoying, but understandable. The door open/closed functionality is a nice improvement from the first gen. Battery life is TBD, and it uses the large nonstandard photo batteries, but I believe rechargeable versions are available and I'll probably buy some now that I've decided that I'm keeping this lock. I did have a hiccup when calibrating the lock, where it got stuck in a lock/unlock cycle, but pulling the batteries and running the calibration again worked fine. Also, if you're calibrating the door open/closed function, make sure you have the metal cover installed over the batteries or else you'll need to do it again because the cover will make your previous calibration inaccurate. Like the first generation, you have to have a well fitting door and deadbolt latch for this to work effectively, but it's a great solution for renters if you need to keep the external key the same for property management or others. Glad I gave it another shot.

I am not someone who often leaves reviews, but I decided I had to protect other people from experiencing the same frustration I have had with this lock. I purchased the latest Smart Lock, Door Sense and the wireless Keypad. None of them work as advertised. I now have to use a manual key to open the door, which defeats the purpose of buying this overly priced piece of bad technology. My recommendation is this: if you are super techie and want to waste a lot of time working on a technical problem until you are blue in the face, this product may work for you. If you just need a lock the works - opens and closes the door, this is not the product. Run fast. Find another one that works better. The installation was ok. The company is trying to go with an Apple-like minimalist approach to delivering the product with very little written instructions. Too few in fact. So I found that I constantly needed to search online for pieces of information to complete the installation, calibrate the lock, install the Doorsense and Keypad. Or they sort of force you to use the August app to do some of the installation, which worked somewhat ok. The app kept hanging during lock calibration, so I never knew if it was set up or not. I am fairly tech savvy and it took about 1 hour total to get it all installed, and some semblance of what appeared to be "working". That was until I actually tried to use the lock. The issue is that when installed, the products simply do not work. The software app looks slick, but it doesn't work. To unlock and lock the door, the software/app on the phone only works about 10% of the time. It takes way to long to show whether the door has been locked or unlocked, and often times is incorrect (maybe issue with their door sense product, or bluetooth chip in the lock????). Sometimes the app shows the door is unlocked when it is really locked, or vice versa. The only way I have found to correct this is to exit the app, and sometimes turn off/on the wifi on my phone. The app does not refresh fast enough so it can literally take about 5 minutes before I can lock and unlock the door. The app is constantly saying the lock has been disconnected from WiFi, which is not correct. At that point the lock is Grayed-out in the app so you can't do anything with the lock. Once again, close the app, relaunch it and hope it connects to the lock. When I called and emailed August support, they provided very basic troubleshooting and clearly are not interested in really helping resolve the issue. They send pre-canned email responses blaming my WiFi, or bad installation. Not much help and really just pushing the problem away instead of trying to figure it out. I've had at least 5 lengthy email exchanges with August support and as you can see I am still running into issues. I've tested the WiFi may times when it says this and it has an excellent signal and Internet speed. The WiFi router is less than 20 feet away. At this point I've given up and just use an standard key now as the app doesn't work and neither does the wireless keypad. Even worse is the wireless keypad. When it's connected it works about 30% of the time. So for example, I arrive at the house, I enter my 4 digit code into the keypad, hit the enter button, and.....wait for it to do something. Sometimes it opens the lock. Sometimes nothing happens. Then I try again, and again, until eventually, maybe the door unlocks. When I leave and try to use the keypad to lock the door it works seldomly. Maybe after 6 or 7 tries will it actually engage the lock on the door. The BIGGEST issue with the keypad, and the reason it should not be used, is that the batteries run out after about 5 days to 2 weeks, without even being used more than a few times. I cannot rely on this if I need to replace the batteries so often. It is virtually unusable. On my 4th call to August support someone finally mentioned that it may be a bad bluetooth chip. But they did not offer a replacement, only more troubleshooting steps sent via email. When I received the steps they were the exact same ones sent to me by a previous person. Once again, they are aware of their issues, they just can't fix them because the product and the software is just bad. I have now spent dozens of hours trying to get this to work, to troubleshoot issues and noone has been able to help or fix anything. My recommendation is this: if you are super techie and want to waste a lot of time working on a technical problem until you are blue in the face, this product may work for you. If you just need a lock the works - opens and closes the door, this is not the product. Run fast. Find another one that works better.

Comprei para substituir um modelo mais antigo. O app não aceita mais configurações de dispositivos fora dos EUA, então para configurar voce tem que usar uma VPN com um servidor nos EUA

I’ve been using August for a long time. Best thing about it is that from the outside looks like a normal lock. My old August failed about 6+ years in. After I did some research I found out August to be the most affordable replacement. I did not hesitate and purchased my 2nd unit. Only to find out that its installation is geo fenced to US and Canada only. Outside, must be trough Yale App, which may NOT support August in all countries. Took a bit of network creativity, but I finally managed to set it up. All good when it ends well,…. just a reminder to those purchasing August from outside of US and Canada that it may not work straight out of the box.

Me gustó todo. Llevo 2.5 meses con él y funciona muy bien. Fácil de instalar y configurar. Me gusta mucho la función de que se abre cuando llego a casa sin hacer nada. Muy ingeniosos. También de que se cierre a los 2 min de que se abrió. Así nunca se queda abierta. También que puedes utilizar automatización como prender algo cuando se abre. Parece que las baterías duran poco. Me empezó a avisar desde hace 14 días de la urgencia de cambiarlas. No he hecho caso y sigue funcionando perfecto. Ya le gané 14 días.

it is perfect

I was recently hospitalized and was really panicked about my dog as the only people with a spare key to my place were out of town. So I started researching locks that could be opened remotely or with a pin pad for emergencies. It turned out that my strata doesn’t allow anything that changes the appearance of common areas so I had to find something that left my front door and lock looking as before with the mechanism being inside the house. This August lock has served so well! Install was very easy. Had to download the app and then the step by step guide in the app was clear and well thought out. The app is key if you don’t install the pin pad. I’ve shared the August lock app with my dog walker and she can access the unit easily. I love how you can get the app to log who has opened the door and at what time as well. Several reviews mention poor battery results. I’m yet to have the batteries run out, but I note the batteries that came with the lock are pretty cheap. I’ve only had the lock installed 3 weeks so as a result of other reviews discussing battery life, I plan to buy slightly more expensive batteries to replace them, when they finally go, or maybe rechargeable. On Sunday, we had a scheduled power outage by the electric company. I fully expected the lock to fail due to the lack of wifi, but the Bluetooth setting continued to work through the power outage and I could get and in and out still without a key. All in all, I’m really happy with this purchase. Highlights include being able to share access with others, setting the lock to auto lock if left unlocked for a certain period (i chose 1 minute), being able to set my neighbourhood, so if I go more than 200m from the house, it locks the door. Highly recommend.