The magnet on my bracelet just fell off. i can't wear it and looks like i can not exchange it. what can i do?

Dear friend, we are very sorry for any inconvenient caused by the broken bracelet, and as for this order, you can contact us for changing a new one.

B11 Good Pearl bracelet. Is it full like moat the pictures or is it just a thin peiece as in the last picture?

Dear friend, Our first picture and last picture are all actual picture, and the number of pearls in them is the same. Because the first picture is the effect picture of this bracelet wrapped twice, and the last picture is just an unfolded picture. Now, you think the number of pearls looks different, but if you wrap it twice on your hand, the number of pearls is actually the same, I think they are all full of pearls. Hope this help you, thanks!

What is the difference in the 2 different gold bracelets?

No difference. Turns out it's a wrap around twice bracelet connected by a magnet which holds well. Mine is the blue one but it's the same the whole length.

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FESCIORY JEWELRY 当社では、ストーリーを伝える美しい手作りのファッションジュエリーを製作しています。また、すべてのジュエリーがお客様の生活をよりカラフルで意味のあるものにすることを願っています。ご友人、恋人、ご自分用に、幸運、喜び、幸福をもたらす良い贈り物になることを願っています。これが当社の使命であり、当社のブランド名であるFESCIORYの理由です。お客様の満足が当社の目標です。もし商品にご満足いただけない場合は、当社にご連絡ください。ご満足いただけるよういたします。交換が必要な場合は、お知らせください。上にスクロールして「カートに入れる」ボタンをクリックしてください。商品を発送いたします。ご質問がありましたらご連絡ください。 24時間以内に返信いたします。商品がすぐに届きます：タイトルの上部にある当社のブランド名「FESCIORY」をクリックしてください。さらに多くの商品をご希望でしたら、ぜひお試しください。今日は違う

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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